Personal Information
Organização/Local de trabalho
Egypt Egypt
Cargo
Training & Life Coach Consultant
Setor
Consulting / Advisory
Site
www.hpi4u.org/
Sobre
B Sc. degree in Engineering from Alexandria University, 1964.
M. Sc. degree in Quality Control on Foundry floor from the same university in 1969.
M. Sc. degree in the production of ductile iron in 1971.
Worked in the field of training and human resources since 1977.
Shared in several international conferences. 1989 - 1991
Conduct technical training sessions (classroom & practical.)
Conduct selling skills & customer contact training workshops
Conduct supervisory & management training schools.
Develop new skills, understanding, and attitude related to TQM, 6 Sigma and Lean.
Conduct PC training and related software 1991 - 1996
Marcadores
management
performance
improving
learning
training
sales
time
imorsy
quality
customer
communication
telesales
improvement
care
tqm
negotiation
salesforce
process
karate and belts
control
6 sigma
teamwork
teeam building
teams
awkward customers
customer objections
customer satisfaction
angry customers
customer complants
telaphone
making
decision
solving
problem
skills
supervisory
hr
resources
human
telephone
custome
satisfaction
customers
behavior
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