Personal Information
Organização/Local de trabalho
Greater New York City Area United States
Cargo
Digital Experience & Transformation Leader
Setor
Consulting / Advisory
Sobre
Senior Digital Customer Experience Transformation Leader
Enterprise-scale transformation, innovation and customer experience strategy sales and engagement leader, supporting large-scale strategy projects generating $10+ million CX transformation roadmaps
"If you want to understand value drivers for the future -- you've got to get Gabe involved with your project, or you're missing out." - Brian Miller, SapientRazorfish
Marcadores
customer experience
trends
sapientnitro
2016 trends
brand
ux
research
omnichannel
cx
ux of personality
brand character
bots
brand personality
chatbots
business strategy
mxm
consulting
sapient
expertise
strategist
framework
experience strategy
subject matter expert
r/ga
marketing strategy
career
transformation strategy
strategy
marketing
guided selling
study
starbucks
2016 retail trends
home depot
2016
pirch
target
nordstrom
samsung
retail
shopper
information technology
human resources
security
user experience
employee engagement
employee experience
measurement; experience
customer satisfaction
nps
design
hardware
disruption
wearable tech
entertainment
internet of things
phyical
maker
digital
brands
google glass
retail innovation
recap
collaborative economy
summary
readout
future
sxsw 2013
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