Estelle Wienk
13
Seguidores
Personal Information
Organização/Local de trabalho
Utrecht Area, Netherlands Netherlands
Cargo
Social Media Consultant
Setor
Technology / Software / Internet
Sobre
I am a proactive, motivated and curious social media enthusiast with a strong background in Communication and (Online) Media Science. With a pragmatic approach to social media, I am able to offer hands-on solutions that help people and businesses in managing their social media accounts.
Social media is not limited to departments, but influences the entire business. With knowledge in Social Business and experience with social media analytics and operations I advise businesses how to optimize their social media efforts.
I have a great eagerness to learn, take joy in experiencing new things and love meeting new people. I continue to foster my drive to explore in my travels, where my eyes
Marcadores
customer service
proactive customer service
social media strategy
customer experience
social media monitoring
ces
customer journey
nps
customer feedback
customer satisfaction
csat
whatsapp
customer care
call center
contact center
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