Personal Information
Organização/Local de trabalho
Zwolle Netherlands
Cargo
Lead Consultant
Setor
Technology / Software / Internet
Site
www.brightone.nl
Sobre
Customer interaction specialist | omnichannel strategy | contact center | inbound marketing | customer service | Webcare | social media
Marcadores
customer service
customer experience
klantcontact
contactcenter
callcenter
cex
crm
social media
klantenservice
ernstkruize
call'm
selfservice
online
online customer service
smartvideo
webcare
livechat
customer management
customer
teamleider
supervisor
www.callm.nl
personeel
hrm
customer journey
customer contact
kpn
trending topics
ce
crm dynamics
klantdata
klantinteractie
microsoft
klantbeleving
klantrelaties
online service
microsoft dynamics crm
digital adoption
digital engagement
faq
digital
social customer service
social service
online marketing
sundaysky
video
ces
customer effort
unified desk
tieto
verkoop
marketing
journalisme
omnichannel
rabo
direct banking
rabodirect
telecommerce
management
call center
supervisorweb
sfcm
philipse business sc
master
bpesa
bpo
service
teamleader
Ver mais
Apresentações
(7)Documentos
(12)Gostaram
(40)"Het Managen van CRM-projecten" - Geert van de Ven
Acuity crm B.V.
•
Há 10 anos
Eight Technology Trends Disrupting Business in 2014
Kyle Lacy
•
Há 10 anos
De 3D printer - Icoon van de derde industriële revolutie
lrn21
•
Há 10 anos
#CHANGE De reis van FrieslandCampina
SOCIAL.INC
•
Há 10 anos
Get ready for Marketing 2020
Steven Van Belleghem
•
Há 11 anos
Customer Success Summit: Increasing Self-Service Adoption
Totango
•
Há 11 anos
The Essentials of Brand Strategy - General Assembly Class
Christian Vatter
•
Há 11 anos
31-01-2013 Thierry Thijssen, Coosto
KennisKring Amsterdam
•
Há 11 anos
Process Improvement Consulting Solutions
Process Improvement Consulting
•
Há 11 anos
Liones Community-strategie checklist
Jan Benedictus
•
Há 11 anos
Presentatie OHRA (Marcel Koot en Iris Wezenberg) tijdens Buzzcapture klantendag 2012
Buzzcapture
•
Há 11 anos
Presentatie Alex van Leeuwen tijdens Buzzcapture klantendag 2012
Buzzcapture
•
Há 11 anos
Presentatie ING (Erik van Roekel) tijdens Buzzcapture klantendag 2012
Buzzcapture
•
Há 11 anos
Service Blueprints Presentation v1.1
Susanne van Mulken
•
Há 11 anos
Reageren op klachten via twitter
Denise van Keulen
•
Há 12 anos
Social CRM - a practical look
Ross Breadmore
•
Há 11 anos
Service is the new marketing
Tristan Bishop
•
Há 11 anos
Social CRM: The New Rules of Relationship Management
Jeremiah Owyang
•
Há 14 anos
ELCR juni 2012
TietoNL
•
Há 11 anos
Presentatie versie maart 2012 ziggo
Ronnie Overgoor
•
Há 12 anos
The Dawn of Mobile Influence | Deloitte Digital
Corey O'Neal
•
Há 11 anos
Mobile megatrends 2012
SlashData
•
Há 11 anos
Hoe toptaken identificeren en enkele cases
AGConsult
•
Há 12 anos
Social media voor retail en horeca
Esther Goos - Scooperz social media professionals
•
Há 12 anos
Social CRM By Fabio Cipriani
Digital Projects
•
Há 15 anos
Personal branding voor Congres Supervisor van het jaar 2011
Esther Goos - Scooperz social media professionals
•
Há 12 anos
Didactiek van 23 dingen
Vlaamse Vereniging voor Bibliotheek, Archief & Documentatie vzw (VVBAD)
•
Há 14 anos
Ed De Myttenaere (Ymere), Regie van Sourcing
IT Executive
•
Há 14 anos
Knowledge management: a social learning perspective
Zaana Jaclyn
•
Há 14 anos
Personal Information
Organização/Local de trabalho
Zwolle Netherlands
Cargo
Lead Consultant
Setor
Technology / Software / Internet
Site
www.brightone.nl
Sobre
Customer interaction specialist | omnichannel strategy | contact center | inbound marketing | customer service | Webcare | social media
Marcadores
customer service
customer experience
klantcontact
contactcenter
callcenter
cex
crm
social media
klantenservice
ernstkruize
call'm
selfservice
online
online customer service
smartvideo
webcare
livechat
customer management
customer
teamleider
supervisor
www.callm.nl
personeel
hrm
customer journey
customer contact
kpn
trending topics
ce
crm dynamics
klantdata
klantinteractie
microsoft
klantbeleving
klantrelaties
online service
microsoft dynamics crm
digital adoption
digital engagement
faq
digital
social customer service
social service
online marketing
sundaysky
video
ces
customer effort
unified desk
tieto
verkoop
marketing
journalisme
omnichannel
rabo
direct banking
rabodirect
telecommerce
management
call center
supervisorweb
sfcm
philipse business sc
master
bpesa
bpo
service
teamleader
Ver mais