Personal Information
Organização/Local de trabalho
San Francisco, CA United States
Setor
Writing / Publishing
Sobre
Information Development World is the first—and only—conference dedicated to helping organizations create exceptional customer experiences centered around content. Our goal is to bring together the brightest minds in the content arena—content strategists, technical communicators, content marketers, product managers, customer assistance specialists, translators, localizers, taxonomists, and user experience professionals—to demystify the methods, standards, tools and technologies needed to deliver exceptional omni-channel customer experiences.
Marcadores
content strategy
customer experience
idw2018
artificial intelligence
content management
chatbots
idw2017
ai
content marketing
technical documentation
cx
voice
machine learning
dita
content design
personalization
user experience
dynamic delivery
customer service
localization
structured content
content reuse
techcomm
virtual assistants
big data
nlp
cognitive content
unified content strategy
design
governance
intelligent content
medical devices
customer journey
ui
innovative disruption
measuring value
product content
ux
digital transformation
social media marketing
digital strategy
internet of things
translation
globalization
documentation
content development
agile
human resources
healthcare
visual communication
visual design
conversational design
alexa
accessibility
mayo clinic
agentive technology
conversational
engagement
change
management
digital media
omnichannel
collaboration
customer relationship management
seo
smartthings
agile software development
multi-channel
publishing
component content management systems
api
authoring
writing
silos
best practices
digital governance
technical resource center
helpful
graphic design
design thinking
reading
technical support
resources
lean startup
lean
strategic planning
sprint
page design
video
txtomedia
instructional video
information architecture
financial services
intuit
content
cloud computing
data
granularity
microcontent
curation
mobile
case study
autodesk
project brief
project management
conversational interface
metadata
knowledge management
html5
elearning
simplified user interface
ia
section 508
avatar
ecosystem
storytelling
marketing
global content
chatbot
diversity
compelling content
software development
software
interactive
repurposing content
regulatory
software localization
content engineering
tools
metrics
multilingual
labeling
content audit
cms
single source
communication
technical communication
structure
composition
marcia riefer johnston
greg parikh
andrew thomas
sarah o'keefe
infodevworld
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