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Organização/Local de trabalho
Russian Federation Russian Federation
Cargo
Author, Researcher, Speaker | Education, Leadership, Innovations, Quality, Public Management, Youth, Urban Development
Setor
Apparel / Fashion
Sobre
Researcher, policy analyst and author. Fields of expertise: Business Excellence, Strategic Management, Quality Management, Organisational Self-Assessment, Business Models in Public Sector, Higher Education and Public Administration Reforms, Globalization, Sustainable Development, Japanese Management.
Author of more than 200 publications (with over 40 co-authors worldwide) including several books on quality management, performance measurement, benchmarking and excellence models, values assessment, future of education, public management and good governance. Member of editorial boards of several scientific journals.
Developer of the Management Functional Assessment Model - MFAM, the Effect...
Marcadores
public administration
менеджмент
quality
quality management
качество
государственное управлени
caf
муниципальное управление
эффективность
public management
management
брендинг
управление качеством
административная реформа
реформа
russia
governance
reform
distance learning
eipa
ivanovo
golden ring
tourism
branding
marketing
маркетинг
иваново
customer service
customer relationship management
город невест
текстиль
Иваново
tatarstan
бенчмаркинг
Президентская программа
Япония
slovenia
образование
оценка
модернизация
effectiveness
police
start
distance education
education and training
государственные услуги
государственный услуги
kpi
экспертная оценка
государственной управлени
lifelong learning
local government
contest
service
education
online
lller
eyf
eyc
youth
european youth capital
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