Personal Information
Organização/Local de trabalho
Melbourne Area, Australia Australia
Cargo
Service Design Lead, Manager at Deloitte Digital
Setor
Design
Site
www.janimodig.fi
Sobre
Jani is an Experience and Service Design specialist, working within Deloitte Digital’s Experience Design Practice in Melbourne. Before joining Deloitte he’s been working in the digital and advertising landscape for more than seven years in various roles from a design consultant to an account director. Jani creates value for organisations by combining service design, design thinking, user experience and business strategy.
He is always looking at the holistic, end-to-end service journey across all channels and touch points from both a customer and organisational perspective, and helps organisations grow revenue, reduce risks and costs as well as increase customer loyalty through better h
Marcadores
design
cx
user experience
experience design
ux
customer experience
service design
Ver mais
Apresentações
(1)Gostaram
(30)The role of Design Thinking
Pieter Baert
•
Há 8 anos
Design Thinking Method Cards (Beta 1.0)
Boris Friedrich Milkowski
•
Há 12 anos
Snook Overview
Snook
•
Há 8 anos
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman
•
Há 10 anos
We explain Experience Design in a few simple steps.
Hyper Island
•
Há 9 anos
Service Design Thinking
Marc Stickdorn
•
Há 10 anos
Service Design Thinking
Marc Stickdorn
•
Há 11 anos
Veryday academy masterclass service design oct 6 2014
Madlene Lindström
•
Há 9 anos
Broken Worldview of Experience Design
Thomas Wendt
•
Há 9 anos
How Google Works
Eric Schmidt
•
Há 9 anos
Services and Stories - why marketing and product innovation need to play nice
Andy Whitlock
•
Há 9 anos
Beyond digital: UX to service design
Meld Studios
•
Há 9 anos
Midwest UX '12: Mapping the Experience
Chris Risdon
•
Há 11 anos
On Digital Transformation - 10 Observations
Mike Arauz
•
Há 9 anos
[Slides] Digital Transformation, with Brian Solis
Altimeter, a Prophet Company
•
Há 10 anos
Going Native
Fjord
•
Há 9 anos
Designing Outcomes For Usability Nycupa Hurst Final
WIKOLO
•
Há 15 anos
This is Service Design Thinking @ UXCamp CPH 4-2014
Jakob Schneider
•
Há 10 anos
Design thinking
Fox (Film, TV and Sports)
•
Há 13 anos
10 Usability Lessons From Steve Krug’S Don’T Make Me Think
Giuseppe Marino
•
Há 14 anos
Design Thinking and the Business Model Canvas for the Mobile Economy
Serge Van Oudenhove
•
Há 10 anos
ID14 – my 2014 observations in interactive design
Petra Sell
•
Há 10 anos
Agile vs. Lean
Sven Kräuter
•
Há 11 anos
UX Axioms - 26 Principles to Drive Better Product Design
Erik Dahl
•
Há 10 anos
100 Things to Watch in 2014 - JWT
Innovation Excellence
•
Há 10 anos
The Little Book of IDEO: Values
Tim Brown
•
Há 10 anos
Design Thinking Workshop
Associação Portuguesa dos Profissionais de Marketing
•
Há 10 anos
Future trends 2014
dynamo&son
•
Há 10 anos
Social Brands: The Future Of Marketing eBook by Simon Kemp
Simon Kemp
•
Há 10 anos
A Formula for Presenting a Creative Strategy - Balind Sieber
Balind Sieber
•
Há 10 anos
Personal Information
Organização/Local de trabalho
Melbourne Area, Australia Australia
Cargo
Service Design Lead, Manager at Deloitte Digital
Setor
Design
Site
www.janimodig.fi
Sobre
Jani is an Experience and Service Design specialist, working within Deloitte Digital’s Experience Design Practice in Melbourne. Before joining Deloitte he’s been working in the digital and advertising landscape for more than seven years in various roles from a design consultant to an account director. Jani creates value for organisations by combining service design, design thinking, user experience and business strategy.
He is always looking at the holistic, end-to-end service journey across all channels and touch points from both a customer and organisational perspective, and helps organisations grow revenue, reduce risks and costs as well as increase customer loyalty through better h
Marcadores
design
cx
user experience
experience design
ux
customer experience
service design
Ver mais