Personal Information
Organização/Local de trabalho
Singapore Singapore
Cargo
VP, Customer Relations , Training & Quality Management , DBS Bank
Setor
Finance / Banking / Insurance
Sobre
Experienced Customer Relations Manager who manages people and processes effectively to ensure delivery of quality customer service and customer satisfaction across service channels.
Core competencies include:
Customer Relations. Team Management . Cusomer Satisfaction. Process Improvement. Feedback Management.
Top 5 Gallup strengths - Relator,Strategic,Arranger,Activator and Intellect
- Apresentações
- Documentos
- Infográficos
Chatbot Summit Singapore 2018 Post Conference Workshop
Fujitsu
•
Há 5 anos
Tips for Designing, Testing & Delivering eLearning in a Multi-device World
Upside Learning Solutions
•
Há 9 anos
Culture
Reed Hastings
•
Há 14 anos
Digital culture change workshop
Brilliant Noise
•
Há 8 anos
12 things Disney and Pixar teach us about customer support.
Freshdesk Inc.
•
Há 8 anos