Denis Bellerose

Quebec, Canada Canada

Better relationships, better business!

Technology / Software / Internet

- Over 27 years of experience as IT and e-Business consultant; - Last 8 years as a consultant linking business strategies and initiatives with IT solutions; - Last 6 years as an expert linking markets, customers, products and services offering and delivery, and operations in a "cost efficient"​ value chain. Specific goals: - Improve customers engagement by leveraging their participation in specific business delivery processes; - Improve customers experience and retention and reduce the total cost of doing business by leveraging strategic IT solutions; Delivery approach (PULL approach - from customers to internal processes) : - Segmentation of your market and customers; - Target and ana.