Accessibility as innovation
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Instead of trying to reduce the chaos of complexity, we can embrace it. Instead of thinking about designing for a narrow middle of the curve, we embrace the full spectrum....from the beginning. We can make accessibility part of innovation, not just designing products for people with disabilities but in constructing our world. We can think about how new technology can -- and does -- change society. And how we can find inspiration in extreme needs that can change the our experience.
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Accessibility as innovation
- 1. A ^ Web for Everyone Accessibility as innovation Whitney Quesenbery WQusability and Center for Civic Design @whitneyq | @aWebforEveryone | @civicdesign World
- 2. It's a wicked problem: incomplete contradictory or changing
- 3. Usability and accessibility are like twins separated at birth
- 4. How do we include people with disabilities in our design considerations?
- 6. Stewart Brand's Pace Layers
- 8. I feel like technology is finally catching up with what I truly need. Glenda Watson Hyatt DoItMyselfBlog.com 1876 2010200019901980 Telephone Fax Email Walkman Blackberry iPod iPhone JAWS VoiceOver Facebook Twitter Google Apple I Macintosh IBM PC iPad Android 2014 Airbnb Square Instagram
- 9. Principles for Accessible UX 1. People first 2. Clear purpose 3. Solid structure 4. Easy interaction 5. Helpful wayfinding 6. Clean presentation 7. Plain language 8. Accessible media 9. Universal usability http://rosenfeldmedia.com/a-web-for-everyone/accessible-ux-principles-and-guidelines/
- 10. Take ^ participation seriously diverse
- 11. Invite everyone in Photos: ITIF AVTI/CATEA
- 12. Jacob "The right technology lets me do anything." • Paralegal, writes case summaries overnight • Wants to go to law school • Shares an apartment with a friend • Complete gadget geek
- 13. Jacob "The right technology lets me do anything." • Paralegal, writes case summaries overnight • Wants to go to law school • Shares an apartment with a friend • Complete gadget geek
- 14. Carol Jacob Lea Emily Steven Maria Trevor Vishnu Personas from A Web for Everyone
- 15. Create ^ ways to innovate better
- 16. Be flexible... for devices ...
- 17. Photos: Adaptive Design.org and Ruth Fremson/The New York Times Be flexible... for devices and people
- 18. Fit technology to the person Android Talking Dialer
- 20. Find new ways to use (cool) tools www.transcense.com
- 21. Appeal to all senses
- 24. Illegitimi non carborundum* * Change is hard Photo: mtstcil.org
- 25. Own the problem Aimee Mullins, in an outfit designed by Alexander McQueen
- 27. Storytelling for User Experience with Kevin Brooks Global UX with Daniel Szuc A Web for Everyone with Sarah Horton http://rosenfeldmedia.com/books/a-web-for-everyone/
- 28. Get in touch! Whitney Quesenbery whitneyq@wqusability.com @whitneyq civicdesign.org @civicdesign @aWebforEveryone
- 29. Thank you.
Notas do Editor
- Usability The effectiveness, efficiency and satisfaction with which a specified set of users can achieve a specified set of tasks in a particular environment. – ISO 9241-11 Accessibility The usability of a product, service, environment or facility by people with the widest range of capabilities – ISO 9241-20
- 19 million people over 18 have trouble seeing 31 million people over 18 have trouble hearing 28 million people over 18 experience physical difficulty 3 million have trouble grasping or handling small objects That’s 17-20% of non-institutionalized adults
- Hidden: Less likely to graduate from college, work, be in public Invisible: Not all disabilties are obvious Misunderstood: Because they are hidden and invisible, we don't know how to design for them.
- A concept that has been useful for me in thinking about how we adopt changes that are both social/societal and technical is Stewart Brand's Pace Layers But I wanted to think specifically about the pace of change and how we adopt new ways of thinking and workig
- Whether we're thinking about accessibility or voting systems or changing how we run elections... we need to understand the pace of change of the different elements of that change. I've moved technology to the outer ring, because today, technology is fashion as much as anything else And when we look at how we create technology...
- Another way to look at the pace of change and you can see that rapid, accellerating loopy journey of tecnology. But there's also the social impact of new technology and how it fits into our habits, attitudes and culture. Glenda W-H and that change that unobtrusive (and affordable) technology can bring to how we see the problem.
- Three ways we can innovate around accessibility. The first is to find more ways to bring people with disabilities into the creative process. For me, this builds on an increasing emphasis on ethnographic methods of user research – seeing people in context – rather than bringing them in at the end of the process.
- Are you inviting people of all kinds to be an active part of the project. These workshops, part of the ITIF AVTI, funded by the EAC, brought together two groups of 32 people: election officials, voting system designers, technology folks, designers, advocates, people with disabilities.
- A fairly generic profile until we add a few more details
- Because people with disabilities have the same range of preferences and interests as anyone else.
- Open up your recruiting – people are an inspiration. Let them in
- The second is the value of opening up the creative process. For me, this builds on an increasing emphasis on ethnographic methods of user research – seeing people in context – and participatory design. Make with and not for Nothing about us without us
- Design for mobile first because... Mobile forces you to focus (November 2009) The idea of mobile first and responsive design sweeping the web design world. Like plain language, this is an opportunity for accessibility to meet forces at work in the general technology design space. It's not only a moment we can capitalize on, but one we can learn from. So when I talk about designing for extremes, I mean that the diversity of devices can also reflect the diversity of assistive technology – and of people
- Echos of pioneer designer Victor Papanek and Design for the Real World
- Where is the "5" on a screen keyboard Anywhere you put your finger
- Instead of designing specialized AT, or thinking of what we do as creating tools only for people with specific disabilities, it's perhaps more interesting to think about what we can learn from extreme needs that exposes solutions for everyone.
- Phones in front of all of us gives us individual microphones Speech to text provides rough transcription, and identifies speakers End result: people who are hard of hearing can participate in social and business meetings
- Voting Van: www.openideo.com/open/voting Iowa popup polling site: www.npr.org/2012/10/24/163560324/vote-while-you-shop-pop-up-poll-sites-sweep-iowa
- Alexander McQueen legs, designed for Aimee Mullins
- Because people come in all shapes and sizes.