This presentation summarizes the findings of a qualitative case study exploring the work process of design practitioners in Bangladesh and their motivation to adopt human-centered design methodology. The study sheds light on the current state of the design industry in Bangladesh and provides recommendations for improving the design process through effective communication, collaboration, and the use of human-centered design methodologies. The research report, authored Wahid bin Ahsan, Sultana Nasrin Anika, Tanjina Akter, Dip Chandra Dey, Asad Uz Zaman, & Shishir Sarker. (2023). Exploring the Work Process of Design Practitioners in Bangladesh and their Motivation to Adopt Human-centered Design Methodology: A Qualitative Case Study. Zenodo. https://doi.org/10.5281/zenodo.7633052
3. Exploring the Work Process of Design
Practitioners in Bangladesh and their
Motivation to Adopt Human-centered
Design Methodology
Wahid bin Ahsan, Sultana Nasrin Anika, Tanjina Akter, Dip
Chandra Dey, Asad Uz Zaman, & Shishir Sarker. (2023).
https://doi.org/10.5281/zenodo.7633052
13. The qualitative case study was used to
understand factors influencing the
design process and motivation for
adopting human-centered design in
Bangladesh (Creswell, 2018)
1
14. The sample consisted of 50
designers from various industries,
with work experience of 1-21
years.
2
15. Snowball and purposive sampling
techniques were used for the
sampling process (Patton, 2015).
2
17. Informed consent was obtained from
all participants, and their anonymity
and confidentiality were maintained
throughout the study (American
Psychological Association, 2017).
4
18. To avoid potential bias, Userhub
students were excluded from the study
since the institution already teaches
human-centered design as part of its
curriculum.
5
34. Designers face time constraints
and unrealistic expectations from
management, which can affect
the quality of their designs.
1
35. Part-time and remote designers
struggle with conflicting timelines
and meeting schedules.
2
36. Freelance designers face payment
issues, including limited budgets
and non-payment for completed
work.
3
37. International clients were also
reported to set random budgets
without understanding the scope
of the work.
4
38. Freelance designers reported
difficulties with internet
connectivity
The cost of high-configuration
computers required for their work
A lack of access to quality
education and resources.
5
45. Designers should be motivated to
use human-centered design
methodologies
4 Human-centered Design
Methodologies
46. Designers should be given access
to quality education and training in
human-centered design.
5 Education and Training
47. Designers should be encouraged
to continuously learn to stay
updated with the latest design
trends and tools.
6 Professional Development
48. Designers should engage in active
collaboration with clients and other
stakeholders to understand their
needs.
7 Collaboration with Clients
49. Management should be educated
about the importance of human-
centered design and the advantages of
incorporating user research into the
design process.
8 Management Awareness
50. Designers should establish clear
contracts and agreements with clients,
including payment terms and project
expectations, to ensure that both
parties are on the same page.
9 Clear Contracts and Agreements
56. American Psychological Association. (2017). Ethical
principles of psychologists and code of conduct (2002,
amended effective June 1,
2010, and January 1, 2017). Retrieved from
http://www.apa.org/ethics/code/index.html
Creswell, J. W. (2018). Research design: qualitative,
quantitative, and mixed methods approach. Sage
Publications.
Patton, M. (2015). Qualitative research & evaluation methods.
Sage Publications.
Norman, D. (1988). The Design of Everyday Things. New
York: Basic Books.