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Realistic Future Service Provider Opportunities
Victor Pascual Avila
Chief Strategy Officer (CSO)
Co-founder and blogger
Where are the opportunities
for SPs?

WebRTC

You are
here

Service
Provider
Quick answer

WebRTC

Service
Provider
In other words
What are the realistic opportunities for SPs?
Extend existing Services?
New Services?
Turn-as-a-Service?

QoS?
Identity Management?
APIs to third parties?

Go OTT?
Other?
None?
Speakers
•

Anne Lee
–

CTO, Advanced Communications

Innovations & Bell Labs Fellow
–
•

Alcatel-Lucent

Karl Stahl
–

CEO/CTO

–

Ingate
Merged Intertex Data AB
and Ingate Systems AB
Karl Stahl
CEO/CTO
Ingate Systems
karl.stahl@intertex.se

Ingate’s SBCs do more than POTSoIP SIP.
They were developed for standard compliant
end-to-end multimedia SIP connectivity
everywhere.
WebRTC is just aligned – Ingate adds QTURN telepresence quality and the WebRTC
& SIP PBX Companion for the enterprise UC
“social network”.

THE “WEBRTC-Ready” ACCESS
WebRTC – Available Everywhere
A Giant Step: From POTS to Telepresence
•

•

•

WebRTC has the potential of telepresence quality: Opus
HiFi sound and VP8 / H.264 HD video
Last 50 years has brought mobility and SMS text to
telephony, but not improved telephony itself.
WebRTC may finally bring global person-to-person
communication beyond POTS (telephony wideband
codecs, 7 kHz, are still not AM radio quality…)

Does that bring revenue to service provides? To
carriers or which service provides?
•

Who earned from Skype?

Pre- AM Radio 3.5 kHz
 20 kHz audio and
3.5 Mbps video
Telephony Value? WebRTC Accelerating
the Change to Broadband Value…
•

•

•

Mobile phones took over fixed POTS-type
telephony. Fixed telephony became UC.
We use fixed broadband with high bandwidth
at low cost (even though access is wireless)
The iPhone made Internet access “OTT”
more important than telephony for the mobile
phone.

WebRTC will not reverse that – It will rather
accelerate the trend of making the
Internet/ OTT broadband more valuable

than telephony.

General Trend
•

•

Telephony is now flatrate
(included in base fee)
Broadband is unlimited or
data amount charged

Carriers Provide the Pipe
•

•

Services are from others
and often free
The Access is the
Service
Network Service Providers, Carriers,
Have Cost For the Provided Bandwidth
With WebRTC We Need Quality on
Data Crowded Internet/OTT Access
•

Customer appreciation was for:
•

•

•

•

The “Telephone Network”
(PSTN, VoIP, IMS,
VoLTE… )

Fast surfing: Moderate bandwidth, quick
response (high value/bit)
Movies, TV, YouTube (streaming video):
Huge bandwidth, delay insensitive (low
value/bit)
And now with WebRTC: Quality
bandwidth, low delay (high value/bit)

Carrier cost is for bandwidth & usage

•

Few bits transferred

•

Still high carrier cost
Who Doesn’t Want a “WebRTC-Ready”
Broadband Access? It’s Win-Win!
It is NOT “Just About Bandwidth” with today’s data crowded networks
Prioritized bandwidth brings value to customers and network providers

The Killer
App Is Better
Broadband
Can be either
flat rate or
session
based
Broadband Access Routers Need
to Add Quality and Accounting
•

•

•

The networks already have QoS
mechanisms. Access devices need to
classify, prioritize and count usage.
WebRTC requires TURN servers for
ICE based NAT/Firewall traversal.

SIP Connect 1.1

Internet+

SIP requires SBCs for the same.

All can be included in the an
“WebRTC-Ready” or “RTC-Ready”
Access!
13
A Novel View on ICE – Q-TURN
TURN/STUN required for WebRTC (like SBC:s for SIP)
Knock-knock; Give my media a Quality
Pipe
•

•

•

•

Regard ICE as a request for real-time traffic
through the access router/firewall. Interpret
the STUN & TURN signals in the firewall.
Have the STUN/TURN server functionality
IN the access router/firewall and setup the
media flows under control.
Security is back in the right place - The
firewall is in charge of what is traversing
Enterprise firewall can still be restrictive

QTU
R

N

Q-TURN Enables QoS and
More:
•
•
•
•

Prioritization and Traffic Shaping
Diffserv or RVSP QoS over the net
Authentication (in STUN and TURN)
Accounting
SIP (Telephony) Can Also Go Internet/OTT
WebRTC starts there  Internet+
•

•

•

•

Traffic will fade from the specific telephone network
anyway, when the always logged-in facebook,
twitter, gmail etc. can terminate phone calls in the
browser. (Compare how Apple took the SMS:s.)
SIP can also be end-to-end (also enabling global
UC).
WebRTC Prescribes ICE for NAT/firewall traversal,
which uses STUN & TURN, negotiated in SDP. SIP
most often use E-SBC:s.
Without telephony peering, incompatibilities and
POTS limitations vanish. Standard based real-time
communications allow for beyond POTS services.

SIP Connect
1.1

Internet+
The Killer Application is:
Better Broadband Available Everywhere

Meet Ingate at Display Table #4
Realistic Future Service Provider
Opportunities
Anne Lee
CTO, Advanced Communications
Innovations and Bell Labs Fellow
Alcatel-Lucent
IMS WebRTC Revenue Use
Cases

Speaker 1 optional
Logo – remove this
box

- Web Extension for IMS Subscribers
- Web Extension to Friends and Family
- Wholesaling and APIs to 3rd parties
- Hosted IMS WebRTC Services for Enterprises
Web Extension for IMS
Subscribers

Speaker 1 optional
Logo – remove this
box
Web Extension for Friends &
Family

Speaker 1 optional
Logo – remove this
box
Wholesaling and APIs to 3rd
Parties

Speaker 1 optional
Logo – remove this
box
Hosted IMS Services to
Enterprises

Speaker 1 optional
Logo – remove this
box
Conclusions
•

•

Speaker 1 optional
Logo – remove this
box

WebRTC is an exciting new technology that
can be utilized by Telcos to expand IMS
services into the Web market.
Revenue opportunities for Telcos leveraging
WebRTC with IMS exists in both the consumer
and enterprise realms.
Q&A

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Realistic Future Service Provider Opportunities -- WebRTC Expo, Santa Clara, CA (Nov 2013)

  • 1.
  • 2. victor.pascual@quobis.com @victorpascual Realistic Future Service Provider Opportunities Victor Pascual Avila Chief Strategy Officer (CSO) Co-founder and blogger
  • 3. Where are the opportunities for SPs? WebRTC You are here Service Provider
  • 6. What are the realistic opportunities for SPs? Extend existing Services? New Services? Turn-as-a-Service? QoS? Identity Management? APIs to third parties? Go OTT? Other? None?
  • 7. Speakers • Anne Lee – CTO, Advanced Communications Innovations & Bell Labs Fellow – • Alcatel-Lucent Karl Stahl – CEO/CTO – Ingate
  • 8. Merged Intertex Data AB and Ingate Systems AB Karl Stahl CEO/CTO Ingate Systems karl.stahl@intertex.se Ingate’s SBCs do more than POTSoIP SIP. They were developed for standard compliant end-to-end multimedia SIP connectivity everywhere. WebRTC is just aligned – Ingate adds QTURN telepresence quality and the WebRTC & SIP PBX Companion for the enterprise UC “social network”. THE “WEBRTC-Ready” ACCESS
  • 9. WebRTC – Available Everywhere A Giant Step: From POTS to Telepresence • • • WebRTC has the potential of telepresence quality: Opus HiFi sound and VP8 / H.264 HD video Last 50 years has brought mobility and SMS text to telephony, but not improved telephony itself. WebRTC may finally bring global person-to-person communication beyond POTS (telephony wideband codecs, 7 kHz, are still not AM radio quality…) Does that bring revenue to service provides? To carriers or which service provides? • Who earned from Skype? Pre- AM Radio 3.5 kHz  20 kHz audio and 3.5 Mbps video
  • 10. Telephony Value? WebRTC Accelerating the Change to Broadband Value… • • • Mobile phones took over fixed POTS-type telephony. Fixed telephony became UC. We use fixed broadband with high bandwidth at low cost (even though access is wireless) The iPhone made Internet access “OTT” more important than telephony for the mobile phone. WebRTC will not reverse that – It will rather accelerate the trend of making the Internet/ OTT broadband more valuable than telephony. General Trend • • Telephony is now flatrate (included in base fee) Broadband is unlimited or data amount charged Carriers Provide the Pipe • • Services are from others and often free The Access is the Service
  • 11. Network Service Providers, Carriers, Have Cost For the Provided Bandwidth With WebRTC We Need Quality on Data Crowded Internet/OTT Access • Customer appreciation was for: • • • • The “Telephone Network” (PSTN, VoIP, IMS, VoLTE… ) Fast surfing: Moderate bandwidth, quick response (high value/bit) Movies, TV, YouTube (streaming video): Huge bandwidth, delay insensitive (low value/bit) And now with WebRTC: Quality bandwidth, low delay (high value/bit) Carrier cost is for bandwidth & usage • Few bits transferred • Still high carrier cost
  • 12. Who Doesn’t Want a “WebRTC-Ready” Broadband Access? It’s Win-Win! It is NOT “Just About Bandwidth” with today’s data crowded networks Prioritized bandwidth brings value to customers and network providers The Killer App Is Better Broadband Can be either flat rate or session based
  • 13. Broadband Access Routers Need to Add Quality and Accounting • • • The networks already have QoS mechanisms. Access devices need to classify, prioritize and count usage. WebRTC requires TURN servers for ICE based NAT/Firewall traversal. SIP Connect 1.1 Internet+ SIP requires SBCs for the same. All can be included in the an “WebRTC-Ready” or “RTC-Ready” Access! 13
  • 14. A Novel View on ICE – Q-TURN TURN/STUN required for WebRTC (like SBC:s for SIP) Knock-knock; Give my media a Quality Pipe • • • • Regard ICE as a request for real-time traffic through the access router/firewall. Interpret the STUN & TURN signals in the firewall. Have the STUN/TURN server functionality IN the access router/firewall and setup the media flows under control. Security is back in the right place - The firewall is in charge of what is traversing Enterprise firewall can still be restrictive QTU R N Q-TURN Enables QoS and More: • • • • Prioritization and Traffic Shaping Diffserv or RVSP QoS over the net Authentication (in STUN and TURN) Accounting
  • 15. SIP (Telephony) Can Also Go Internet/OTT WebRTC starts there  Internet+ • • • • Traffic will fade from the specific telephone network anyway, when the always logged-in facebook, twitter, gmail etc. can terminate phone calls in the browser. (Compare how Apple took the SMS:s.) SIP can also be end-to-end (also enabling global UC). WebRTC Prescribes ICE for NAT/firewall traversal, which uses STUN & TURN, negotiated in SDP. SIP most often use E-SBC:s. Without telephony peering, incompatibilities and POTS limitations vanish. Standard based real-time communications allow for beyond POTS services. SIP Connect 1.1 Internet+
  • 16. The Killer Application is: Better Broadband Available Everywhere Meet Ingate at Display Table #4
  • 17. Realistic Future Service Provider Opportunities Anne Lee CTO, Advanced Communications Innovations and Bell Labs Fellow Alcatel-Lucent
  • 18. IMS WebRTC Revenue Use Cases Speaker 1 optional Logo – remove this box - Web Extension for IMS Subscribers - Web Extension to Friends and Family - Wholesaling and APIs to 3rd parties - Hosted IMS WebRTC Services for Enterprises
  • 19. Web Extension for IMS Subscribers Speaker 1 optional Logo – remove this box
  • 20. Web Extension for Friends & Family Speaker 1 optional Logo – remove this box
  • 21. Wholesaling and APIs to 3rd Parties Speaker 1 optional Logo – remove this box
  • 22. Hosted IMS Services to Enterprises Speaker 1 optional Logo – remove this box
  • 23. Conclusions • • Speaker 1 optional Logo – remove this box WebRTC is an exciting new technology that can be utilized by Telcos to expand IMS services into the Web market. Revenue opportunities for Telcos leveraging WebRTC with IMS exists in both the consumer and enterprise realms.
  • 24. Q&A