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Influencer
Marketing
Mighty Hype or
Great Hope for B2B?
@LeeOdden	 TopRankMarke0ng.com
@leeodden	
WHAT NEEDS TO
CHANGE IN B2B?
@leeodden	
No More B2B!
BORING 2 BORING
aka
@leeodden
@leeodden	
87%		of	B2B	buyers	
give	more	
credence	to	
influencer	
content.	
99%		
of	B2B	buyers	
want	content	with	
insight	from	
industry	thought	
leaders.	
The	Buyer	Journey	Looks	More	Like	This
@leeodden	
“If	you’re	in	business,	
you’re	in	the	business	of	
influence.”	
	
Philip	Sheldrake	@sheldrake	
Managing	Partner,	Euler	Partners
@leeodden	
A'ract	
Engage	
Convert	
Retain	
Advocate
@leeodden	
B2B	Buyers	 B2B	Brands	
Ad	Blocking	
Distrust	of	Brand	Content	
Informa0on	Overload	
Self	Directed,	More	Info	
Reac0ve	
Brand-Centric	“Salesey”	
Short	Term	Campaigns	
Limited	Resources
@leeodden	
Many	in	B2B	Are	Turning	to	Influencer	Marke0ng
@leeodden	
But	Can	We	Believe	the	Hype?
@leeodden	
	Isn’t	“Influencer	Marke0ng”	Just	for	B2C?	
Image:	Instagram,	blanki0nerary	
Image:	ShuTerstock	
Image:	Social	Media	Today	
tresemme	
thomaswyldeofficial	
aliceandolivia	
chanelofficial	
jeWhlbodeauco	
Image:	Social	Media	Today
@leeodden	
With	Celebri0es,	Athletes	and	Actors?
@leeodden	
Pro	Influencers
@leeodden	
Do	Paid	Influencer	Economics	Work	for	B2B?
@leeodden	
“In	B2B	we	don’t	need	
(influencer)	reach,	we	need	
relevance,	respectability,	
and	reliability.”	
Source:		Interview	with	Mark	Schaefer	
Andrew	Grilll		@andrewgrill	
Global	Managing	Partner,	IBM
@leeodden	
Improved	SEO	
600	MQLs
@leeodden	 TopRankMarke0ng.com	
We’re		
Hiring!	
We’re		
Hiring!
What	is	
The	ability	to	affect	acJon.	
?
@leeodden	
Influencer	Marke0ng	Defined	
Influencer	Marke0ng	develops	
relaJonships	with	internal	and	
industry	experts	with	acJve	
networks	to	co-create	content	
that	helps	drive	measurable	
business	goals.
Authen0city	
Quality	
Variety	
Engage	SMEs	
Reach	Scale	
Measurable
@leeodden	
B2B	Buyers	 B2B	Brands	
Ad	Blocking	
Distrust	of	Brand	Content	
Informa0on	Overload	
Self	Directed,	More	Info	
Reac0ve	
Brand-Centric	“Salesey”	
Short	Term	Campaigns	
Limited	Resources
@leeodden	
What	B2C	Does	Right:	Celebri0es,	Fun,	Video	
Video:	Josh	Peck
@leeodden	
B2C	Fails:	Poor	Taste,	Sloppiness,	Failure	to	Disclose
@leeodden	
Enterprise	Brand	Study	&	
Influencer	MarkeJng	Framework	
Al0meter,	Traackr,	TopRank	Marke0ng
@leeodden	
But… enterprise	
companies	only	spend	10%	
of	marke0ng	budgets	on	
influencer	marke0ng.	
	
55%	plan	on	spending	
more	this	year.	
influencermarke0ngreport.com
@leeodden	
In	discussions	about	the	
ROI	of	brand	rela0onships	
with	influencers,	there’s	
simply	no	beTer	match	
than	content	co-crea0on.	
influencermarke0ngreport.com
@leeodden	
We’re	s0ll	in	the	early	
days	of	influencer	
marke0ng	-	just	24%	of	
companies	have	
ongoing	programs.	
influencermarke0ngreport.com
@leeodden	
Only	11%	of	B2B	
companies	running	
ongoing	influencer	
marke0ng	programs.	
influencermarke0ngreport.com
@leeodden	
Influence	plays	a	role	
throughout	the	en0re	
customer	lifecycle	from	
awareness	to	
considera0on	to	
purchase	and	advocacy.	
influencermarke0ngreport.com
@leeodden	
A	BIG	JUMP	from	just	
5%	of	marketers	
integra0ng	influencer	
marke0ng	today.	
influencermarke0ngreport.com
@leeodden	
How	Are	B2B	Brands	Engaging	Influencers?
@leeodden	
Shelley	Ryan	@shelleycryan	
Global	Content	Strategist,	Dell	
“A	scalable	B2B	influencer	strategy	
requires	standardized	definiJons,	
point	of	view,	governance	and	best	
pracJces.	A	playbook	is	a	great	
start,	but	training	scales	globally.”	
Dell:	Influencer	Marke0ng	Playbook	&	Training
@leeodden	
Core	Playbook	&	Training	Components
@leeodden	
Audits	&	Influencer	Inventory
@leeodden	
Schema	for	Influencer	Types	&	Examples
@leeodden	
Metrics:	Impact	to	Business	Priori0es	&	Audience
@leeodden	
“Influencer	collaboraJon	creates	
value	in	many	ways:	content	
crea0on,	credibility	and	amplified	
promoJon.	Most	important	are	
real	relaJonships	that	drive	
advocacy	and	measurable	results.”	
Kevin	Colosimo	@kcolosimo	
Senior	Director,	Oracle	
Oracle:	Influencer	Marke0ng	Campaigns
@leeodden	
Beat	average	
views	goal	by	
1,000	in	2	weeks	
Influencer	Content	Integra0on	-	Ungated
@leeodden	
Exceeded	goal	
conversion	rate	
by	260%		
Influencer	Content	Integra0on	-	Gated
@leeodden	
“Working	with	influencers	to		
co-create	content	delivers	
mutual	value.	When	that	
content	is	interacJve,	it	creates	
an	experience	that	is	more	
engaging	and	inspires	acJon.”	
Amisha	Gandhi	@AmishaGandhi	
Head	of	Influencer	Marke0ng,	SAP	
SAP:	Interac0ve	Influencer	Content
hTp://tprk.us/sapathdi
@leeodden	
Influence	ROI	Considera0ons	
	What	impact	could	an	influencer	program	
have	on	your	marke0ng?		
	What	will	it	cost	to	implement?	
To	integrate?	
	What	will	it	cost	if	you	don’t	secure	
rela0onships	with	the	top	influencers	in	
your	industry	–	and	the	compe00on	does?
@leeodden	
Integrated	Influencer	Marke0ng	
Influencers:	
Thought	Leaders	
Customers	
Advocates	
Employees	
Journalists	
Departments:	
Marke0ng	
Public	Rela0ons	
Customer	Success	
Community	
Management	
Human	Resources
@leeodden	
Opera0onalize	Influence	in	Marke0ng
@leeodden	
B2B	Influencer	Content	Engagement
@leeodden	
Influence	Works	Across	the	Customer	Lifecycle
@leeodden	
Influencer	Community	&	Rela0onship	Management
@leeodden	
Where	to	Start?	
	GET	EXPERT	HELP	
Research	the	market	
Who	are	your	influencers?	
Develop	a	strategy	
Create	a	playbook	&	plan	
	INVEST	IN	TECH	
ID	needs	&	specifica0ons	
Create	a	pilot	
Iden0fy,	qualify,	recruit	
Measure	&	op0mize	
	ACTIVATE	
Start	with	employees,		
clients	and	community	
Invite	co-crea0on	
Scale	what	works
@leeodden
@leeodden	
Thank	You!	
Lee	Odden	
lee@toprankmarke0ng.com	
TopRankMarke0ng.com	
TopRankBlog.com	
influencermarke0ngreport.com	
InteracJve	Infographic

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B2B Influencer Marketing - Hype or Hope for B2B?

Notas do Editor

  1. Lee Odden, TopRank Marketing ANA webinar Wednesday, July 12, 2017 Influencer Marketing: Hype or Hope for B2B? Think of the last time you made a decision to buy a business product or service. What were the major influences on that decision? B2B buyers do research, create specifications and might even form a committee. Without realizing it, most are influenced by peers, industry experts and others who they trust. But how can B2B brands make an intentional effort to collaborate with the right influencers in a way that is genuine and believable to their buyers? In this webinar you hear the results of recent research on enterprise influencer marketing that outlines key trends, goals, budgets and best practices. You will also hear how enterprise level B2B marketers like Dell, SAP and Oracle are incorporating broad and niche influencers to scale quality content that attracts, engages and converts more buyers. What influencer marketing actually means for B2B companies How B2B marketers can catch up to and surpass B2C influencer marketing trends How to integrate influence into an optimized, socialized and publicized content marketing mix Essential goals and measurement strategy for influencer driven content programs
  2. One Big Change We Need to Make -
  3. Information Overload Buyer Distrust Keep up Content Demand And yet B2B marketers continue to structure campaigns that way
  4. Can we believe the hype?
  5. Video https://www.youtube.com/watch?v=F-qDnVPqi3I http://www.business2community.com/marketing/oreo-dominated-social-media-dunk-challenge-01834619#wGJUTwwdHWYaKxLL.97 Oreo’s freshly launched “Oreo Dunk Challenge” sweepstakes encourages contestants to post pictures and video of themselves dunking an Oreo cookie into a glass of milk. The content needs to be shared on Facebook, Instagram, or Twitter with the hashtag #OreoDunkSweepstakes in order to qualify for the sweepstakes, and the participants have a chance to win $2000 and a VIP trip to the “Oreo Celebrity Dunk.” In order to yield maximum benefit from the campaign, Oreo hired social media influencers to submit their best dunks.