2012 Tim Wade slides - Leading Change? Yes We Can!

Understanding Human Responses
to Change and the Psychology of
Change Management:
“YES WE CAN!”

Tim Wade
www.TimWade.com

© 2012 Tim Wade www.TimWade.com

CONTENTS
1. About Tim Wade (Slides 3-9)

2. Olympics – The 100m Sprint (10-12)

3. The Need for Change (13)

4. Awareness – how our brain responds (14-16)

5. Default mindsets and human needs (17-18)

6. Positive Possibility Thinking: V9 Profile (19-21)

7. Conditioning New Habits of Yes We Can! (22-24)

8. Cultivating a Positive Possibility Mindset (25-28)

9. Find out more at www.timwade.com

About Tim Wade
Tim Wade is a motivational business Improve Results, Increase
+65 8268 3670
Book Tim Wade
growth speaker who has a 17-year Performance, Retain Staff Businesses all over Singapore , South-
corporate and consulting success track East Asia and Asia-Pacific are booking
Tim Wade partners organisations to
record helping business improve Tim Wade to:
develop leaders and increase
operational productivity and team • Deliver motivational, engaging,
productivity. His results:
performance levels. His background in entertaining & inspiring keynotes at
psychology and corporate leadership • Increases in productivity by 17%,
conventions and events
sees him help teams increase self-belief, • Increases in retention 12%, • Facilitate multi-day leadership
develop empowering mindsets and • Increase in morale by 35%, retreats: change, growth, business
deliver positive results. • Increase in attendance by 27%, development
Tim Wade has worked with audiences in • Increase customer satisfaction: 78% • Train teams of leaders, managers
Japan, Indonesia, Malaysia, Thailand, and operational support staff to
• Increase employee and customer
Dubai, China, India, Australia, USA, dramatically improve performance in
communication effectiveness: 100%
Korea, New Zealand, and Singapore. line with HR practices
Clients include Microsoft, Motorola, Book Tim Wade for your next event. • Consult to business unit leaders with
Singapore Prison Services, Prudential, HR managers to ensure performance
HSBC, American Express, UOB, National improvements and operational
Institute of Education and many more! process improvements are delivered.

www.TimWade.com


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Corporate & Public Convention Speaker
TIM WADE speaks with workshop and leadership
retreat with 30-300 people, to large conventions
audiences of 500, 1500, even 10,000 people.


TIM WADE conducts highly
interactive workshops

Corporate &
Government
Training Workshops

Corporate Leadership
& Team-building
Retreats


Requires self Requires
awareness effective
“Relationship YOU interactions
with Self” with others
TEAMWORK “Relationship
with Others”
LEADING CHANGE
SUCCESS PSYCHOLOGY
PROFITABLE PRODUCTIVITY
BUSINESS GROWTH LEADERSHIP

tim@timwade.com www.timwade.com

(+65) 8268 3670

OLYMPICS


Goal Clarity, Learn Skills, Victor Mindset, Positive Action, Persistence
When we think about the Olympics, or any sort of race, the purpose is to get to the finish line
and fast. When we think about the things we want to do, share and have in life, it’s important
to be clear on what those things are. Athletes know what their goal is. They know what
direction they need to move, how to prepare, how to begin, how to end, and how to alter
their execution plan during the race. They are willing to learn skills from mentors and coaches.
They persist through physical and emotional pain by taking positive action and keeping fixed
on their goal. Their mindset is positive and focused on victory. They believe they can do it and
they take action daily to ensure they have the best chance of winning. Are you doing this too?


Organisational Goals:

DO SELL EARN
More More More

GIVE LAUGH
More More

To do these better, we need to be better Communicators.
To inspire OTHERS to do these better, we need to be better Leaders.
We need to increase our awareness of how we relate to ourselves and
others.

DO SELL
More More
Success =
Effectiveness

EARN
More

LAUGH
More CHANGE
GIVE Change Actions & Thinking
More
Better business is finding ways to increase effectiveness in all these 5 areas.
Doing this will mean that we will face the need to change some things. Any
improvement, growth, development and advancement requires change. But
how to we feel about change? How do our people respond to change?

To Increase Results…
First Increase Self-Awareness:
How am I behaving?

How do you work?
What powers you?
What drives you to do
the things you do? And
what stops you or
holds you back?
To change our results,
we need to understand
the answers to these
questions…


How? - Increase Self-Awareness

BROWN
What you focus on looking for, you will
see more of. Look for more brown
around you, and you will see more
brown and be less aware of everything
else. Look for what is negative and
impossible and destructive, and you will
see more of that. Look for what is
positive and possible and value-adding,
and you will see more. Choose.

Your Brain’s
Information Filter
Your brain filters out what you have told it
to consider as unimportant through a
mechanism called the reticular activating
system (RAS).
You tell your RAS what’s unimportant by:
• specifying what is important (goals)
• specifying what is unimportant (through
prioritisation)
• training it to respond to what is
important (through your actions, decisions
and habits, whether good or bad)
You are training your mind (whether
deliberate or accidental), and this creates
the way your mind is set to respond to
information… your mindset.

Like radio waves that are already all around us, we can tune into different
types of mindsets. Which we choose is up to us, but it can be influenced
by our workplace or environment and our strength of character. In the V9
profile there are 4 different mindsets that depend upon our relationship
with ourselves, and our relationship with other people.


Fear and procrastination are mechanisms
we employ to regain a sense of stability or
control when things seem too uncertain or
are changing too much. We have a need
for Stability and a need for Change. These
conflict with each other causing us stress
because they are at opposite ends of an
emotional continuum. When we have too
much of one need and it feels
uncomfortable, we tend to move away
from it and towards the opposing need.
This is what is commonly referred to as
our “comfort zone”. If we change our emotion from discomfort to excitement,
we learn to expand our comfort zone and accept more change. We will
strengthen those we attach more emotional significance to. Four needs conflict
and influence our emotional responses to situations. We need Change (variety,
adventure, surprise, uncertainty) and yet we also need Stability (certainty,
control, comfort), and we need Individual Significance (feel special, unique,
stand out from the crowd) yet we need to also feel Team Acceptance
(connection, love, belonging, part of the crowd).

The V9 Profile
The V9 Profile helps individuals increase
their awareness of how they are
behaving, how they are perceived, and
what they need to do to shift to the
Mindset of Victory…
• 4 conditioned mindsets
• 9 characters we play
• Seek Increase Awareness
• Develop Victor Mindset
• Lead Accountability (Decrease
Excuses)
• Give more value
• Increase Productivity V9 was created by Tim Wade


V9 – 4 Conditioned Mindsets
Find articles about the V9 Profile
at: www.timwade.com/media


Our goal is to oscillate between the 4 characters in
the Mindset of Victory


Change takes discipline, leadership, faith
Our mindset has been and positive reinforcement.
created by habit. Leaders of change need help too, as well as
guidance in their discipline, leadership,
We need to change it faith and positive reinforcement too. Give
by habit. them assistance, training, coaching and
professional external support as well as
internal support structures.

“Successful people formed the
habit of doing things that
failures don’t like to do.”
- Albert E. N. Gray, 1940
The above quote doesn’t say that
successful people LIKE to do the things that
failures don’t like to do. They might not like
to do them either, but they form the habit
of doing them anyway.

2 Prerequisites for
Overcoming Fear & Procrastination
Know Your BIG Goal Change Your
& Why Mind…set

Specific, Clear Goals. Increase your Awareness


If we want to change our
results, we first need to
change our minds…
• We are conditioned to think a certain way
(mindset)
• What we think about determines our moods/
our feelings / our emotions (character) Most managers and
• Our feelings can determine the extent of our trainers try to change
actions (motivation) results by addressing only
• Our actions determine our results a change in actions… they
need to learn to go
deeper. It is learnable.

CTEAR

Sometimes we miss things that are obviously in front of us because we’re
focused on the wrong thing, or we presume… or we’re sleep deprived (1
hour less than optimum 8 hours can result in a 20% drop in alertness)!
Help your team make a habit of focusing on solutions, opportunities and
goals and greater results will follow…


Cultivating a Positive Possibility Mindset
Make a habit of deliberately tuning into only one “radio station” of the
mind… deliberately choose to have the Mindset of Victory. To do this,
practice looking for what is possible and what is value-adding… The
easiest and most effective way to do this by asking better questions.
Instead of “What’s wrong with this?” ask “How can I help this become
even better?” Instead of “Why am I so fat?” ask “What can I do now to
become even fitter?” Observe your own thoughts, language and focus
when observing, describing or commenting about events, situations,
ideas or other people. Also pay close attention to the stories you tell
yourself or others about you.
This can be challenging as the roots are
deeper and we are more convinced by
them. It’s how we identify with
ourselves… our identity. Are you REALLY
who you keep saying you are? Did those
things that happened in your past really
happen TO you or did they perhaps
happen FOR you? Change your mind.

Remember: just going through these slides is not enough.
You must take positive action, even if it at first feels unpleasant!
If you need help: ASK.

“Successful
people
formed
the habit of
doing things
that failures
don’t like to do.”
Albert E. N. Gray, 1940

Cultivating a Possibility Mindset:
practice (repeat – like a chorus of a song) and create new habits
lead by example, push through resistance

Wooooo, ooo-ooo-ooo…. we sing YES WE CAN!


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