Balanced Scorecard Presentation

The Balanced Scorecard Approach

What is a Balanced Scorecard? ,[object Object]

Balanced Scorecard Concept ,[object Object],[object Object],[object Object]

Why Use a Balanced Scorecard? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

4 Original Business Perspectives ,[object Object],[object Object],[object Object]

4 Business Perspectives Questions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Balanced Scorecard Measurements

Key Implementation Success Factors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Balanced Scorecard Example STRATEGY MAP BALANCED SCORECARD MEASUREMENT PROCESS: MANUFACTURING EXCELLENCE THEME: ROCE > xx%, VOLUME = xx,xxx units OBJECTIVES TARGET ACTION PLAN INITIATIVE BUDGET FINANCIAL PERSPECTIVE Improve Productivity OFFER PRODUCTS & SERVCIES THAT ARE CONSISTENT, TIMELY and LOW-COST Long-Term Shareholder Value ROCE > xx% Grow Revenue CUSTOMER PERSPECTIVE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Low Cost World Class ENSURE OPERATIONAL EXCELLENCE WITH INNOVATION AS WELL BEING SOCIALLY RESPONSIBLE INTERNAL PERSPECTIVE Customer Satisfaction Enhance Brand Operational Excellence Process Innovation Alliances with SBUs Socially Responsible ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],STRATEGIC JOB & SYSTEMS LEARNING & GROWTH PERSPECTIVE Skills Info. System ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],t OPEX RM XX M CAPEX RM xx M

Balanced Scorecard Strategy Map

Department Level Scorecard Example

Scorecard Potential Pitfalls & Criticisms

Scorecard Potential Pitfalls & Criticisms ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Balanced Scorecard Benefit Re-Cap ,[object Object],[object Object],[object Object],[object Object],[object Object],To date, some form of a Balanced Scorecard is used by nearly 60% of Fortune 500 companies

Thank You for Your Time ,[object Object]

Balanced Scorecard Presentation

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Balanced Scorecard Presentation