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Winning Friends and Influencing People A Quick Guide.pptx
- 1. WINNING FRIENDS AND INFLUENCING PEOPLE: A QUICK GUIDE Shivam Tiwari
- 2. INTRODUCTION Interpersonal skills, also known as people skills or social skills, play a crucial role in both personal and professional success. These skills involve the ability to communicate, collaborate, and interact effectively with others. • Relationship Building • Conflict Resolution • Emotional Intelligence • Networking • Positive Influence • Communication • Teamwork and Collaboration • Leadership • Customer Relations • Negotiation
- 3. SMILE AND BE APPROACHABLE • Smile • Open Body Language • Positive Facial Expressions • Be Approachable Physically • Initiate Conversations
- 4. 01 - BRANDING 02 - WEBSITE Listen Actively • Give Full Attention • Use Nonverbal Cues • Paraphrase and Clarify • Ask Open-Ended Questions • Be Patient
- 5. REMEMBER NAMES • Pay Attention • Repeat the Name • Associate the Name • Write It Down • Use the Name Promptly
- 6. Show Genuine Interest • Active Listening • Ask Open-Ended Questions • Remember Details • Be Present • Share about Yourself
- 7. FIND COMMON GROUND • Find Shared Experiences • Explore Hobbies and Interests • Observe and Learn • Share Your Interests • Build Bridges
- 8. GIVE COMPLIMENTS • Be Specific • Be Sincere • Focus on Effort and Achievement • Be Positive • Encourage and Motivate
- 9. BE EMPATHETIC • Reflective Responses • Validate Feelings • Put Yourself in Their Shoes • Offer Support • Share Similar Experiences (When Appropriate)
- 10. HANDLE CRITICISM GRACEFULLY • Stay Calm • Avoid Immediate Reactions • Don’t Take It Personally • Seek Clarification • Learn and Grow • Apologize When Necessary
- 11. BUILD TRUST • Consistency • Open Communication • Reliability • Accountability • Build Personal Connections • Be Supportive
- 12. EXPRESS GRATITUDE • Say “Thank You” • Be Specific • Share the Impact • Send a Thoughtful Gift • Be Genuine
- 13. SUMMARY In conclusion, winning friends and influencing people hinges on genuine connections. Simple actions, such as active listening and expressing gratitude, build trust and rapport. Embracing empathy and adapting communication styles foster deeper relationships. The journey towards mastering these skills is ongoing, contributing not only to personal growth but also to professional success. Remember, the power of positive relationships lies in authentic connections.