Typical Qualifications of Hotel Management Professionals

1. Hotel Management Professionals
Chapter II

2. Typical Qualifications
• Background and training required varies by
management title and duties involved.
Industry experience has proven to be an
essential qualification for nearly any
management occupation with the lodging
industry.

3. Typical Qualifications
• Industry experience is the most basic
qualification for management occupation in a
hotel. A degree in Hospitality management
studies, Human Research or an equivalent
Business degree is often required or strongly
preferred. A graduate degree may be desired for
General Manager position but is often not
required with sufficient management experience
and tenure

4. Typical Qualifications
• A graduate degree may however be required
for a corporate executive position or above
such as a Regional Vice President who
oversees multiple hotel properties and
General Managers.

5. Working Conditions
• Hotel managers are generally exposed to long
shifts that include late hours, weekends, and
holidays due to the 24 hour operation of a
hotel. The common workplace in hotels is a
fast-paced environment, with high levels of
intention with guests, employees, investors,
and other managers.

6. Working Conditions
Upper management consisting
of senior managers,
department heads, and
General Managers may enjoy
a more desirable work
schedule consisting of more
traditional business day and
having weekends and holiday
off.

7. Working Conditions
• Depending on the size of the hotel, the hotel
manager's day may include scheduling breaks,
covering a window for check in or check out,
handing cash, reconciling bank accounts,
writing a review for an employee, disciplining
an employee or handling dissatisfied guests,
These duties may way each day depending on
the needs of the property.

8. Working Conditions
• The manager's responsibly includes knowing
about all current local events as well as the
events being held on the hotel property.
Managers will be required to attend regular
department and company meetings. A
hotel/casino property may require additional
duties regarding special events being held on
property for casino complimentary guests.

9. Skills Required
Hotel management or hospitality
management is a part of service
industry and the customer's
satisfaction is the main objective of
the industry. Many skills are required
in an individual to build up a career in
the field of hotel management.

10. Skills Required
• Communication Skills.
• Leadership quality.
• Sales ability
• Time management.
• Basic Knowledge of
computers.
• Public relationship skills.
• Negotiation skills.
• Multi Tasking.
• Team management. An
eye for detail
• Marketing skills.
• Stress handling skills.
• Personal grooming.
• Swimming (could work as
an extra advantage for
job.)