1. Exercise: Choose 2-3 metrics and discuss the best
approach to measure those metrics
Impact Area Measure Where + how to measure When + frequency to measure
CHANGE ACTIVATION
CHANGE ADOPTON
CHANGE CAPABILITY
CHANGE READINESS
We will go into breakout rooms for 15 minutes and then come back
together to share approaches
Scenario: Transitioning from an in-person work environment to a work from home environment