My presentation from the UXILive conference. I talked about digital transformation and customer experience in large corporates. What are the setbacks and what needs to be done to overcome them.
47. “think of yourself like a consumer technology
company. A consumer tech company needs to have
quick release cycles and bring new products to market
that need to be relevant [and] secure. Maybe they’re
not going to have all the functionality you’d have if
you’d waited for two years, but two years is a lifetime”
Curt Garner, Starbucks CIO