4. Consumer Market & B2B Market
• Consumer Market
Luminaires-domestic, functional, decorative, lifestyle, scene
setting luminaires
• B2B Market
Controls and luminaires for city beautification, road lighting,
sports lighting, office lighting, shop/hospitality lighting,
industry lighting
5. Major Players
• Philips India Ltd.
• Crompton Greaves Ltd.
• Bajaj Electricals Ltd.
•Wipro Consumer Care and
Lighting Ltd.
• Havells India Ltd.
• Seimens Ltd.
• Halonix India Ltd.
• G.E. India Ltd.
• C&S India Ltd.
7. Types of Lighting
Ambient Lighting also known as general lighting provides an area with
overall illumination.
Such as surface and recessed wall light and uplight
Task Lighting helps you perform routine chores (such as reading, cooking
food etc.) which should be free of distracting glare and shadows bright
enough to prevent eye strain.
Such CFL, Tube light
Accent Lighting offers a complete service for all aspects of interior or
exterior lighting whether contemporary or traditional. To be effective, it
require as least three times as much light on the focal point as the general
lighting surrounding it.
Such as Pendant traditional and conventional light, Wall
mounted picture light
8. B2C - Bases of Segmentation
High Price :
LEDs
Mid Price : CFL
and Fluorescent
Low Price :
Incandescent lamps
Regular Usage :
Incandescent, CFL
Luxurious Living :
Ceiling recessed,
Surface Mounted Light,
Wall Light, Linear and
Track system
Outdoor: Street light
and flood light
Indoor : Audience/
Seating Area – For
Gymnasium, for sports
arena
Manufacturing Facility:
High Bay and Low Bay
Lights
PRICE LIFESTYLE SPACE FUNCTION
9. Broad Division of Lighting Fixtures
By Light Source:
Incandescence
Fluorescence
Gas discharge
LED
Fiber optics
By Luminaries:
Consumer luminaries
Indoor Commercial luminaries
Industrial luminaries
Outdoor luminaries for street and
flood lighting
Market leader in different segments:
Incandescent bulbs: Philips , GE
Fluorescent Lamps (CFLs): Surya, Havells, Wipro, Halonix
High-Intensity Discharge: CG, Bajaj
Light Emitting Diodes (LEDs) = Philips, GE Lighting Solution
10. B2B Buying Behavior – Expert Advice
Expert Advice: Mr. Hemant Mewada (Ex-DGM Blue Star-Western Division)
Source of Audio Clip: Havells Showroom Owner
11. Brand Positioning
Energy savings
Customer Centric
Cares about customers emotions
Customer service
Quality Assurance
Innovation & You
Tagline
Communication
TV Commercials
12. Brand Positioning
Energy savings
Customer Centric
Cares about customers emotions
Jingles
“Hamesha Aapke Saath”
“Sabko Roshan Karde”
Inspiring Trust
Tagline TV Commercials
Communication
13. Brand Positioning
Capturing the whole market
Energy savings
Product Centric
Customer service
Jingles
“Lighting the world”
Powering Lives
Tagline TV Commercials
Communication
14. Brand Positioning
Energy savings
Focuses on social issues
(Safer City Project)
Customer Centric
Cares about customers emotions
Customer service
Jingles
Bright is right
The Right Light
Tagline
Communication
TV Commercials
18. Promotion Comparison
Company Promotional Activities
Philips They offer extended guaranties to their products
CG Keep in touch with the customers through various interactive
platform.
New business verticals for rural electrification to build for itself
a first mover advantage.
Havells Aggressive brand building initiative by patronizing cricket.
Sponsorship of T-20 World cup IPL and quiz shows.
High brand visibility on mass media through TV commercial
being aired across product category
Halonix Billboard in cricket stadium and cities like New Delhi as a part
of its Safer City Project
TERM PROJECT – PHASE 2
A. Based on the basic understanding of the product category that you have obtained in Phase 1, you have to delve into the depth of the market segments and brands in this product category by answering the following questions:
In the ‘Consumer Markets’, what are the ways in which the market is segmented for this product category? Give at least 3 ways in which the market is segmented and explain what the segments are
(e.g.
Price segments – distinct price bands of Soap: High, Medium Low
Segments by benefits of Soap – Basic hygiene, Beauty, Freshness, etc
Type of soap – Standard soap bars, Glycerine soaps, Herbal soaps, etc)
Based on above market segments, which are the prominent brands in each segment?
(e.g.
Price segments – High: Dove, Fiama, etc; Medium – Lux, Liril, etc; Low – Lifebuoy, Superia, etc
Similarly… for the other market segments)
In the ‘B2B / Institutional’ markets, what are the different segments – meaning, different types of Businesses where this product is directly sold? THINK OF ALL POSSIBLE TYPES INSTITUTIONS. IT COULD BE A LARGE LIST
(e.g. for Soaps, it can be Star Hotels, Large Hospitals, Railways, etc)
Understand the B2B buying behaviour – this could be done by interviewing one or two B2B buyers or “experts”
B. Now take a look at your market structure and the brands through the eyes of the marketer of any one of the leading companies in this product category
STEP 1: Take one Brand and compare your Brand with the main competitions in terms of its Brand Positioning. You have to study, in detail, the communications, taglines, packaging and other areas of marketing mix of these brands to substantiate on the Positioning. If the brand is B2B-centric then you have to consider the Positioning with respect to the type of B2B Institutions it caters to
STEP 2: Analyzing the market, the Brand that you have studied and all other aspects to prepare a SWOT Analysis for your Brand
What is the approximate size of the Indian market for the product category?
(e.g. Soap market in India was worth Rs 7,500 cr approx in 2012-13)
In the ‘B2B / Institutional’ markets, what are the different segments – meaning, different types of Businesses where this product is directly sold? THINK OF ALL POSSIBLE TYPES INSTITUTIONS. IT COULD BE A LARGE LIST
(e.g. for Soaps, it can be Star Hotels, Large Hospitals, Railways, etc)
In the ‘Consumer Markets’, what are the ways in which the market is segmented for this product category? Give at least 3 ways in which the market is segmented and explain what the segments are
(e.g.
Price segments – distinct price bands of Soap: High, Medium Low
Segments by benefits of Soap – Basic hygiene, Beauty, Freshness, etc
Type of soap – Standard soap bars, Glycerine soaps, Herbal soaps, etc)
In the ‘Consumer Markets’, what are the ways in which the market is segmented for this product category? Give at least 3 ways in which the market is segmented and explain what the segments are
(e.g.
Price segments – distinct price bands of Soap: High, Medium Low
Segments by benefits of Soap – Basic hygiene, Beauty, Freshness, etc
Type of soap – Standard soap bars, Glycerine soaps, Herbal soaps, etc)
In the ‘Consumer Markets’, what are the ways in which the market is segmented for this product category? Give at least 3 ways in which the market is segmented and explain what the segments are
(e.g.
Price segments – distinct price bands of Soap: High, Medium Low
Segments by benefits of Soap – Basic hygiene, Beauty, Freshness, etc
Type of soap – Standard soap bars, Glycerine soaps, Herbal soaps, etc)
Understand the B2B buying behaviour – this could be done by interviewing one or two B2B buyers or “experts”
B. Now take a look at your market structure and the brands through the eyes of the marketer of any one of the leading companies in this product category
STEP 1: Take one Brand and compare your Brand with the main competitions in terms of its Brand Positioning. You have to study, in detail, the communications, taglines, packaging and other areas of marketing mix of these brands to substantiate on the Positioning. If the brand is B2B-centric then you have to consider the Positioning with respect to the type of B2B Institutions it caters to
STEP 2: Analyzing the market, the Brand that you have studied and all other aspects to prepare a SWOT Analysis for your Brand
Based on the entire study, and especially the SWOT, you have to give your ideas on how to grow the Brand.