Desktop Virtualizzation - Virtualizzazione dei desktop

1. LIBERATI DAL FISICO…VIRTUALIZZA
Workshop sulla virtualizzazione dei desktop in tecnologia VDI
10 giugno 2009
M.ELA INTERNATIONAL S.R.L. Via Chambery, 119 10142 TORINO (TO)
Chambery, Tel.: 011 703 600 Fax: 011 700 717 E-mail: melaint@melaint.com - URL: www.melaint.com

2. AGENDA
09:00 BENVENUTO (a cura di Giustino Puddu)
09:05 INTRODUZIONE (a cura di Gianluca Deluca)
09:10 LA NUOVA FRONTIERA PER I DESKTOP CON VDI (a cura di Sergio Falzone)
09:40 L’ARCHITETTURA IDEALE PER VIRTUALIZZARE (IBM) (a cura di Sergio Falzone)
09:50 COFFE BREAK
10:00 DEMO LIVE (a cura di Marco Caserio)
10:40 CONCLUSIONE LAVORI

3. INTRODUZIONE
Firewall
SICUREZZA
VPN
Proxy Service
SERVIZI INFRASTRUTTURA Web Server
Fax Server
Mail Server
Domain Controller
Integrazione differenti ambienti (OS/400, Microsoft, Linux, Unix, ecc)
UNIFIED COMUNICATION Sviluppo ed integrazione tecnologie V.O.I.P. su sistemi informativi
VIRTUALIZZAZIONE Sala Server
Desktop
CONSOLIDAMENTO Blade Center abbinate a Vmware
VmWare solutions
PROTEZIONE DEI DATI Realizzazione infrastrutture di backup
Progettazione di sistemi e procedure di Business Continuity e Disaster Recovery
PRINT MANAGEMENT Noleggio costo copie “All-Inclusive” (escluso carta)
GESTIONE DOCUMENTALE Gestione elettronica documenti aziendali
Archiviazione documentazione fiscale
BUSINESS WEB SOLUTION Progettazione e realizzazione Intranet Web Service
Microsoft soluzions
IBM Software Group solutions
Open source solutions
PROJECT MANAGEMENT Interrompere i cattivi progetti più velocemente
Più attenzione alle metriche ed alle decisioni basate sui fatti
Migliorare l’ambiente di lavoro
OUTSOUCING
Server Farm
Disaster Recovery
Gestione DeskTop

4. Gianluca DELUCA
Sales Account
M.Ela International s.r.l.
Via Chambery 119 – 10142 Torino (To)
+39 011 703600
+39 346 2249200
l.deluca@melaint.com

5. VMware Desktop Solutions
Take Control of your Desktop

6. The Challenge on the Desktop
VMware Desktop Solutions
User Experience
Why VMware
Questions & Answers

7. From Traditional PCs …
Benefits of Traditional PCs
Individual desktops for every user
Limitations of Traditional PCs
Costly to maintain, upgrade and support
IT must have personnel in the field
No control over data residing remotely
(e.g. laptops)
Difficult to maintain standard desktop images
Time-consuming to deploy or redeploy desktops

8. To Server-Based Computing …
Benefits of Server-Based Computing
Upgrade, patch, backup desktops in
a single location
Secure confidential information in a
secure data center
Deliver new desktops more quickly
Improve control over desktop images
Limitations of Terminal Services & Blade
PCs
Desktops aren’t always isolated and application
compatibility problems
Costly to dedicate a system to
each user (e.g. Blade PCs)

9. Trend to Centralization
Blade PC Shared Services VDI
OS and
Apps
OS and OS and OS and
Apps and
OS Appsand
OS OS and
Apps
Apps Appsand
OS OS and
Apps
OS and Apps Apps
Apps
ClearCube or HP CCI Citrix or Terminal Services VMware Virtual Desktop
1:1 user to CPU ratio All users share a single Infrastructure
Each blade has a separate OS instance of an OS and Each user gets an individual or
and set of applications applications pooled VM

10. Basics of VMware VDI
VMware VDI
Virtual desktops run in a secure
corporate data center.
Remote PCs connect to their
virtual desktop from any device.
The virtual desktop is ‘abstracted’
from the physical device.

11. VDI Architectures
Key Concepts
Virtual Desktop Infrastructure is a
usage scenario for Virtual
Infrastructure 3.
VDI describes the various ways of
using VI3 in conjunction with other
hardware and software to provide
remote desktop access.
VDI solutions are tailored to
specific needs by selecting the
proper architecture and 3rd-party
components.

12. VDI Architectures – Basic Implementation
A “One-to-One” relationship
between endpoints and Virtual
Machines is established
End-users are assigned the
hostname of a VM which belongs to
them.
Connections take place over an
existing secured corporate network.
Remote viewing of VMs is done
through desktop RDP software or
the built-in features of a thin client.

13. VDI Architectures – Tunneled Brokering
End-users are given a public web
address for the connection broker.
After authenticating, the connection
broker provides a list of available Corporate Firewall
resources to the end-user. Connection
Broker
The connection broker links the
end-user via an encrypted tunnel to
the VM.
The encrypted tunnel is a mini-VPN
component designed to route only
RDP traffic.

14. Meeting the Challenges of the Desktop
Challenges
Operating Costs
Lower Costs
Reduce TCO by up to 45%
Lower management & refresh cost
http://www.vmware.com/products/vi/calculator.html

15. Meeting the Challenges of the Desktop
Challenges
Operating Costs
Security and Compliance
Security
No distributed data
SSL encrypted access to data centre

16. Meeting the Challenges of the Desktop
Challenges
Operating Costs
Security and Compliance
Management
Management
Centralised and automated
Simplify provisioning and patching,
less distributed management

17. Meeting the Challenges of th
Challenges
Operating Costs
Security and Compliance
Management
Flexibility
Flexible Access
Access from any location
Always connect to familiar desktop

18. Meeting the Challenges of the Desktop
Challenges
Operating Costs
Security and Compliance
Management
Power
Flexible Access
Reduced by up to 80%*
Power
Save $59 - $164 / user / year
*Butler Group, “Infrastructure Virtualization”, September 2007

19. Distributed Desktop Management
Distributed PC
Management 90% cost is operational management
Management is de-centralized and difficult
Data are duplicated and saved on PCs
User is tied to physical hardware
PC is 80% under-utilised and wasteful

20. The Challenge on the Desktop
VMware Desktop Solutions
User Experience
Why VMware
Questions & Answers

21. How to Centralize Desktop Management
Distributed Access Centralized Management
Virtual
Desktops
VMWARE INFRASTRUCTURE
VMWARE VMWARE VMWARE VMWARE
VMware
View
Manager

22. From VDI to VMware View™
Desktops That Follow the User
User
Env
Thin
User
Env
Client
Virtualization
PC
Data
App
User
Env OS
Client
Virtualization
User
PC

23. Modular Desktop
View & ThinApp
combine perfectly to
create the modular
desktop.

24. Dynamically Building Desktops with VMware View 3
View Composer will create a replica of
your source VM to use as a master
V1 per LUN
Replica
V1
Parent
Virtual Infrastructure
Servers Servers
Storage Network Network Servers Storage

25. Dynamically Building Desktops with VMware View 3
This replica creates linked clones and joins
V1 them to the domain using QuickPrep
Replica
V1
Parent
Virtual Infrastructure
Servers Servers
Storage Network Network Servers Storage

26. Dynamically Building Desktops with VMware View 3
Profiles are stored as user personality disks,
V1 created on first logon if necessary
Replica
V1
Parent
Virtual Infrastructure
Servers Servers
Storage Network Network Servers Storage

27. Dynamically Building Desktops with VMware View 3
User data is stored on
V1 virtualized file servers
Replica
V1
Parent
Virtual Infrastructure
Servers Servers
Storage Network Network Servers Storage

28. Dynamically Building Desktops with VMware View 3
The user’s desktop is
V1 the result
Replica
V1 ThinApp
Parent
Virtual Infrastructure
Servers Servers
Storage Network Network Servers Storage

29. VMware View: vComposer
Traditional VDI vComposer
APPLICATION APPLICATION APPLICATION APPLICATION
OPERATING OPERATING OPERATING OPERATING
SYSTEM SYSTEM SYSTEM SYSTEM OPERATING OPERATING OPERATING
SYSTEM SYSTEM SYSTEM
X86 X86 X86
ARCHITECTURE ARCHITECTURE ARCHITECTURE
APPLICATION APPLICATION APPLICATION APPLICATION
OPERATING OPERATING OPERATING OPERATING
SYSTEM SYSTEM SYSTEM SYSTEM OPERATING OPERATING OPERATING
SYSTEM SYSTEM SYSTEM
X86 X86 X86
ARCHITECTURE ARCHITECTURE ARCHITECTURE
APPLICATION APPLICATION APPLICATION APPLICATION
OPERATING OPERATING OPERATING OPERATING
SYSTEM SYSTEM SYSTEM SYSTEM
OPERATING OPERATING OPERATING
SYSTEM SYSTEM SYSTEM
X86 X86 X86
ARCHITECTURE ARCHITECTURE ARCHITECTURE
APPLICATION APPLICATION APPLICATION APPLICATION APPLICATION APPLICATION APPLICATION
OPERATING OPERATING OPERATING OPERATING OPERATING OPERATING OPERATING
SYSTEM SYSTEM SYSTEM SYSTEM SYSTEM SYSTEM SYSTEM

30. ThinApp: the best Solution on the Market
Agentless architecture
No compatibility issues with multiple versions
No backend infrastructure requirements
100% User mode execution
Widest platform support
Support for 16, 32 & 64bit windows,
Windows NT, 2K, XP, Vista, W23K
Citrix PS 4.x and MS Terminal Services
Support for the widest array of applications
Support for wide variety of .NET and Java runtimes
Multiple versions of Internet explorer – run IE 6 & IE 7 on the same machine
Works with what you have now!
MS SMS, BMC, Altiris, HP, IBM, CA, Matrix42 and ThinApp “AppSync and AppLink”

31. ThinApp: Package Once, Deploy Everywhere

32. ThinApp: Application Sync
Turn IT into a profit center:
Manage applications in the
extended enterprise: Partners,
Subsidiaries
Ship only what they need, when
they need it
Without Business interruption
Flexible delivery to a variety of
devices (USB, Thin Client, PC)
Conflict free application updates for
unmanaged PCs (WAN)
HTTP/HTTPS Byte Level Updates over
WAN/LAN via Active Directory

33. ThinApp: Application Link
Enhance License Management Seamless Interoperability
Reduces package size to ease Thinapps can talk to each other & OS
deployment & delivery
Enables interoperability between virtual
Enhances software license applications and underlying OS
management tracking via
current inventory tools

34. View Image Composer
How does it work? System Disks & User
Data Disks
“Linked clones” based off a “Gold
Master Image”
VMware “snapshot” technology (3+
years in production)
What does it do?
Reduce storage capex and opex
1:Many desktop management
Fast porovisioning
Separate user identity in to the “user
bubble” (remember the cloud!) Storage 1 Storage 2

35. vComposer + ThinApp
System disk and User Disk with folder redirection
Bifurcate storage if desired
Linked cloning for 1:N disk creation; storage savings; leverage VI
Create an “atomic” updating process
Leverage snapshot technology with rollback capability
Flexible in scope: rollout a single user, group of users, or all users

36. Unified Access
Leverage View Manager’s secure
connection brokering capability for Blade PCs
other platforms:
Terminal Servers
Physical
Blade PCs PCs
Physical PCs
Terminal
Servers
Load Balancing of multiple Terminal
Servers.
Monitoring and auditing within View
Manager

37. Virtual Printing
Driver Free Printing: No Installation
and Maintenance of printer drivers on
Virtual Desktops
All necessary printers automatically
available
Minimize network utilization up to
98% with advanced print stream
compression
High quality printing even over WAN
connections
Use of client printer driver rather than
complicated server installations View Client
View Client

38. Multi-media Redirection and User Experience
Increased support for multi-media redirection of
customer critical codecs – more coming
MPEG‐1
MPEG‐2
MPEG‐4‐part2
WMV 7/8/9
WMA
AC3
MP3
MMR reduces the CPU utilization Remote User experience
USB Redirection

39. Offline Desktop (Experimental): Anywhere Mobility
Enables end-users to check-out their hosted Virtual Machines to a
local physical computer for a full user experience
Enables administrators to extend security and encryption policies of
the centralized virtual desktops to the end-user’s local computer
Centralized
Virtual
Desktops
VMware
Infrastructure 3
View Manager

40. Offline Desktop (Experimental): Anywhere Mobility
When checked out – the virtual machine has a “heartbeat” back to
the datacenter allow administrators to deactivate if necessary
When the user checks-in, only the delta is checked in
Centralized
Virtual
Desktops
VMware
Infrastructure 3
View Manager

41. Accessing VMware View Desktops
Native Windows Client
Provides extended capabilities to access
local printers and storage
USB device support on Windows XP and
Vista
Thin- Client Support
Broad industry support – over 45 devices
Linux, Win XPe, Win CE, and Proprietary
VMware Thin Client Compatability List
http://www.vmware.com/resources/techre
sources/1053
Browser Access
Windows, Linux and Mac

42. VMware Desktop Management Solutions
Active Virtual
Connected Directory Desktops
Users
VMware
Authenticate VI3
Security
Server
Data
App
OS
VMware View™
Mobile Users
VMware
VirtualCenter
VMware
ThinApp
Stream Applications

43. The Challenge on the Desktop
VMware Desktop Solutions
User Experience
Why VMware
Questions & Answers

44. La Soluzione IT All-in-one
IBM BladeCenter S
Hardware redundancy reduces down-time: 345 6
• Redundant storage I/O, up to 2 per blade
1 5 6
2 34
• Redundant Ethernet, up to 4 ports per blade
• Redundant power, up to 4 load-balancing modules per chassis
•
•
Redundant
Redundant
cooling, variable speed fans for efficiency
RAID-protected disk drives, RAID-0, 1, 10, 5
Blade
Center S
Superior application availability with VMware:
• VMotion and Storage VMotion - Elimination of planned downtime by moving running
workloads
• Dynamic resource management (DRS) - Rapid recovery from constrained resources (e.g.
higher-than-expected workload on a physical server)
• High Availability (HA) – reduces unplanned downtime, automatically restarting applications
from a failed blade onto a different blade server

45. Integrazione della soluzione Blade con Power i
IBM BladeCenter E
x86 Disk less Blades
Running Virtual Machine on
VMware hosted in the Power
Storage Subsystem Via iSCSI
IBM Blade
Center
Ethernet
Power System
&
Storage
Tape for
Power System with internal
HDD & tape for full BackUp
Soluzione 2

46. IBM BladeCenter H & Storage DS
IBM BladeCenter H & DSXXX
Blade Center H
Tape for & x86
X86 BackUp Server
DS3/4XX

47. Solution Component – IBM BladeCenter
The IBM BladeCenter unit is a high-density, high-performance rack-mounted server
system first introduced in 2002 to provide the consolidation benefits of 1U and 2U
rack systems while eliminating the cabling and management complications
associated with these standard rack systems. BladeCenter supports up to 14 two-
way or 7 four-way blade servers, making it ideally suited for networking
environments that require a large number of high-performance servers in a small
amount of space.

48. IBM Blade Center
Each server blade is an independent server containing one or more processors and
memory. Each server blade is inserted into a slot at the front of the BladeCenter
unit and connects to the midplane. The midplane provides a connection to shared
infrastructure components that includes power, cooling, the management module
and I/O (media drives, USB ports, keyboard, video, mouse, and integrated Ethernet
and Fibre Channel switches). Unlike 1U and 2U rack systems which each require
their own infrastructure, the use of common resources in the BladeCenter enables
small blade server size, reduced power consumption and minimal cabling in the
racks.

49. Benefit
Modular scalability
Unlike traditional 8-way or 16-way servers, blade servers are designed
to scale out rather than up. Adding a new server typically involves simply
sliding a new single, dual or quad-processor blade into an open bay in a
BladeCenter unit. There is no need to physically install and cable
individual servers. BladeCenters also integrate easily into Network
Attached Storage (NAS), iSCSI and Storage Area Networks (SAN) to
leverage scalable storage solutions with enhanced manageability
features.

50. Benefit
• Versatility – Unlike conventional server designs, blade design does not impose a limit of only one type of
processor per server. Advanced chassis designs with sophisticated cooling and power technologies can
support a mix of blades containing different types and speeds of 64-bit and 32-bit processors from IBM, AMD
and Intel.
• Performance – Get the same processing power found in 1U servers, but obtain up to twice the rack density
at a potentially lower cost.
• High availability and ease of serviceability – Blade server designs include high-availability features such
as redundant and hot-swap components (even the hot swapping of the blade servers themselves). Removing
a server for maintenance involves simply sliding a blade out of the BladeCenter unit, which makes a policy of
hot-spare servers effective to implement.
• Systems management and deployment – BladeCenter uses integrated systems management processors to
monitor the status of blades and modules all at once. In the event of an alert, the processors can signal the
systems management software, which can then notify the administrator by e-mail or pager at any hour of
the day or night.

51. With Vs. Without Virtual Center

52. Solution Proof Points
VMware Infrastructure is the most widely deployed software for optimizing and
managing IT environments through virtualization from the desktop to the data
center. The only production-ready virtualization suite, VMware Infrastructure is
delivering proven results for more than 20,000 enterprise customers of all sizes
in the broadest range of use cases. Per IBM primary research from 2005, 22% of
enterprises had implemented server virtualization in the first quarter of 2005 and
that share is forecast to top 30% by the first quarter of 2006. Virtualization is
continuing to gain momentum and in a few more years will be the most common
architecture for new server deployments.

53. IBM & VMWARE
IBM and VMware have a long-standing relationship with a history of firsts when it
comes to working together to deliver comprehensive, end-to-end, on-demand
virtualization solutions. IBM was the:
• 1st VMware system vendor
• 1st Joint Development Partner
• 1st to leverage the VMware SDK
• 1st to offer comprehensive support for Windows, Linux, and IBM Software in a
VMware virtual machine
• 1st blade offering to include VMware Infrastructure
• 1st to integrate VMware Infrastructure into a hosted client solution With IBM as the
leader in server blades and VMware as the leader in x86 server virtualization, the
partnership is having a significant impact on the creation and adoption of more
efficient and manageable enterprise computing solutions.

54. Sergio FALZONE
Sales Account
M.Ela International s.r.l.
Via Chambery 119 – 10142 Torino (To)
+39 011 703600
+39 335 8791631
s.falzone@melaint.com

55. Virtual Desktop User Experience

56. Virtual Desktop User Experience

58. VMware VDI User Experience

59. VMware VDI User Experience

60. VMware VDI User Experience

61. The Challenge on the Desktop
VMware Desktop Solutions
User Experience
Why VMware
Questions & Answers

62. Platform Reliability is Critical for Desktops
VMware Infrastructure is
unprecedented for Reliability and
Scalability

63. Scalability is Critical for Desktops
Alternatives with no memory overcommit VI3 with memory overcommit
ERROR
Error message after 7 VMs 14 VMs on VMware
Light workload - 2x higher consolidation ratio for VMware

64. Automated Management is Critical for Desktops
VMware
View
Pool of VMs Manager
based on single “We could provide
a workstation to
template any client, in any
seat, at any office
• Automated in the world… in
provisioning from just 8 minutes.”
clones
Frank Sabatelli
• Suspend, power Director of Virtual
down, reboot or Technology
delete on logoff Infrastructure
• Resume, power on VMware
VirtualCenter
or clone from
template on re-
connect

65. Security is critical to desktops: Introducing VMsafe™
Security VM HIPS
Firewall
IPS/IDS
Anti-Virus
Security API
ESX
New security solutions can be developed and
integrated into VMware virtual infrastructure
Protect the VM by inspection of virtual components
(CPU, Memory, Network and Storage)
Complete integration and awareness of VMotion,
Storage VMotion, HA, etc.
Provides an unprecedented level of security for the
application and the data inside the VM

66. Offline Solution is Critical for Desktops
•Take a managed desktop offline
•Security with Encryption (FIPS-2)
•Excellent User Experience
• DirectX 9 support
• Unity
• Full Multimedia

67. VMware Desktop Solutions run on VI3
Who is Using the PlatformToday
VMware have 120,000 customers globally
Production-ready virtualization platform
4 million Workstation users and 2.2 million Player
downloads in 2007
VDI is already here − large multinationals run
Thousands of virtual desktops in production today
Have relied on VMware VDI for 4-5 years
Business critical user groups and applications
Unique Components, such as ESX, VirtualCenter, DRS,
VMotion, VMware HA, VCB, Update Manager, DPM,
Resource Pools, Memory Page Sharing, Embedded
Hypervisor, Storage VMotion… …

68. Case Study: Desktop Replacement and Centralization
Business Challenges
Time to market adding desktops for new
customers
Desktop tasks were time-consuming
Solution
“Any agent, any desk, anywhere.”
VMware VDI deployment using Wyse thin clients
to access virtual desktops
“We could provide a
Why VMware VDI workstation to any client,
in any seat, at any office
Easier administration of desktops in the world… in just 8
from a central location minutes.”
Reduced time to add new PC to Frank Sabatelli
<10 minutes Director of Virtual
Technology Infrastructure
Operational and hardware savings

69. Case Study: Flexible Secure Access
Business Challenges
Mobile roaming solution for doctors
and nurses
Immediate access to patient records and data
Ensuring HIPAA compliance
Solution “Nurses and doctors don’t really
VMware VDI deployment using thin clients mounted care about the underlying
on rolling carts, connecting wirelessly to virtual technology. They just want it to
desktops work, and help them do their
jobs better. The fact that our
users have so readily adopted
Why VMware VDI our VDI-powered workstation on
Flexible secure access to sensitive data wheels shows that this solution
really works for them.”
Improved reliability of desktop from data center
Laura Armistead
Thin clients use less power Unix Support Team
Manager

70. Case Study: Centralized Management
Business Challenges
Distributed desktop deployment inefficient
and expensive to maintain
Need to access over 80 applications mix
of custom and “off the shelf”
Solution “With VMware Virtual Desktop
Infrastructure (VDI), we are able
VMware VDI deployment using existing to manage complex, secured
Windows PCs to access virtual desktops desktop environments from our
datacenter. This has made it
Results easy for Bell Canada to create
and manage more than 3,000
Easily manage over 4000 virtual desktops desktop environments for call
New virtual desktops takes minutes to center agents.”
deploy
Martin Quiqley,
Extend desktop HW lifecycle CGI Senior Technical
Consultant to Bell Canada
Built in disaster recovery solution
Eliminate “move requests” for on site
workers

71. VMware Desktop Summary
No distributed data
VDI encrypted access to data centre
Security
Centralised in data centre
Compliant desktops, apps & data
Management
Access from any location
Always connect to same VDI desktop
Inflexible
Reduced by up to 80%*
$59 - $164 / user / year power saving
Power
*(Butler Group, “Infrastructure Virtualization”, September 2007).

72. VMware Desktop Summary
Security
Management
Reduce Cost
Flexiblity
Reduce TCO by up to 45%
Lower administration and refresh costs
Power http://www.vmware.com/products/vi/calculator.html

73. TCO: www.vmware.com/go/calculator
www.vmware.com/go/calculator
Ask customer the magic(5)questions
3) Explain the benefits (OPEX) not capex
4) Thiclient expenditure are inside Capital for VDI
5) Storage Costs NOT used by default: depends on
features/architectures/storage vendors (SVI*, De-duplication etc)

74. Questions and Answers
Thank You!
Q and A?

75. Marco CASERIO
Project Manager
M.Ela International s.r.l.
Via Chambery 119 – 10142 Torino (To)
+39 011 703600
+39 347 2973433
m.caserio@melaint.com