Key Traits of Successful Administrative Professionals
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What skills and attributes does it take to be a successful administrative professional today? OfficeTeam and the International Association of Administrative Professionals surveyed more than 2,200 administrative professionals and 610 senior managers to find out. Visit https://www.roberthalf.com/officeteam/industry-resources/office-of-the-future for more information about the Office of the Future research project.
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Key Traits of Successful Administrative Professionals
- 1. Key Traits of SUCCESSFUL ADMINISTRATIVE PROFESSIONALS What does it take to be a successful administrative professional today? OfficeTeam and the International Association of Administrative Professionals® (IAAP® ) surveyed more than 2,200 administrative professionals and 610 senior managers to find out the most in-demand skills and attributes for support staff. officeteam.com
- 2. Top Administrative Skills While administrative professionals and managers both see organizational skills as important, time management abilities are most valued by supervisors. 16%OF ADMINISTRATIVE PROFESSIONALS 19%OF SENIOR MANAGERS 5%OF SENIOR MANAGERS 17%OF ADMINISTRATIVE PROFESSIONALS 7%OF SENIOR MANAGERS 11%OF ADMINISTRATIVE PROFESSIONALS? Source: OfficeTeam and IAAP surveys of 2,290 administrative professionals and 610 senior managers in the United States and Canada 14%OF ADMINISTRATIVE PROFESSIONALS 39%OF SENIOR MANAGERS TIME MANAGEMENT ORGANIZATIONAL WRITTEN/VERBAL COMMUNICATION SOFTWARE/TECHNOLOGY PROJECT MANAGEMENT OTHER 30%OF ADMINISTRATIVE PROFESSIONALS 30%OF SENIOR MANAGERS officeteam.com 12%OF ADMINISTRATIVE PROFESSIONALS
- 3. Must-Have Attributes Administrative workers and managers agree that flexibility is the most desirable quality. 6%OF ADMINISTRATIVE PROFESSIONALS 17%OF SENIOR MANAGERS 19%OF ADMINISTRATIVE PROFESSIONALS 35%OF SENIOR MANAGERS 38%OF SENIOR MANAGERS 10%OF SENIOR MANAGERS 6%OF ADMINISTRATIVE PROFESSIONALS 7%OF ADMINISTRATIVE PROFESSIONALS Source: OfficeTeam and IAAP surveys of 2,290 administrative professionals and 610 senior managers in the United States and Canada FLEXIBILITY/ADAPTABILITY OTHERDIPLOMACY/TACT A POSITIVE ATTITUDE INITIATIVE 61%OF ADMINISTRATIVE PROFESSIONALS ? officeteam.com
- 4. officeteam.com 53 administrative professionals and managers feel support staff are more valued by their companies than they were 10 years ago. in Administrative Staff Have Increased Clout Source: OfficeTeam and IAAP surveys of 2,290 administrative professionals and 610 senior managers in the United States and Canada officeteam.com
- 5. Evolving workplace trends impacting administrative professionals For more information on Office of the Future, visit officeteam.com/ootf. officeteam.com