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POQ STUDIO –
The mobile commerce
platform for fashion
Kathryn Green, Poq Studio
Decoded Fashion
We believe in
creating the
best
shopping
experience
available on
mobile.
OUR MISSION CLIENTSTrusted(by(20+(fashion(retailers(
PARTNERS
Poq	
  Admin	
  
System	
  
m.	
  
web	
  
iOS	
  
app	
  
Product	
  
info	
  
Desktop	
  
web	
  
Orders	
  
1%	
  
41%	
  
Fashion	
  
Retail	
  
Mobile	
  is	
  everywhere	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
IT’S THE BIG DEBATE
When	
  will	
  mobile	
  surpass	
  desktop?	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
1%	
  
20%	
  
2013:
YEAR OF MOBILE
Mobile made up
23.2% of total
ecommerce sales
in the 2nd quarter of 2013
That’s more than double
the 2012’s rate of 11%
IT’S THE BIG DEBATE
A	
  third	
  of	
  all	
  web	
  visits	
  are	
  on	
  mobile	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
1%	
  
33%	
  
of	
  UK	
  web	
  
visits	
  
IT’S THE BIG DEBATE
1%	
  
41%	
  
Fashion	
  
Retail	
  
No	
  mobile	
  site?	
  It’s	
  like	
  closing	
  your	
  shop	
  for	
  
4	
  months	
  of	
  the	
  year	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
IT’S THE BIG
DEBATE1%	
  
41%	
  
Fashion	
  
Retail	
  
The	
  Poq	
  Studio	
  approach:	
  what’s	
  most	
  
important	
  for	
  mobile	
  commerce?	
  
	
  
1.  Making	
  it	
  easy	
  to	
  shop	
  
2.  The	
  mulQchannel	
  experience	
  
3.  The	
  emoQonal	
  level	
  
1%	
  
41%	
  
Fashion	
  
Retail	
  
1.	
  Making	
  it	
  easy	
  to	
  shop	
  
It’s	
  crucial	
  that	
  customers	
  are	
  able	
  to	
  actually	
  shop	
  from	
  
their	
  mobile.	
  The	
  days	
  of	
  gimmicky	
  mobile	
  apps	
  are	
  over.	
  
Clear	
  layout,	
  good	
  images	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
 
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
A	
  secure,	
  easy	
  checkout	
  process	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
IT’S THE BIG DEBATE
1%	
  
41%	
  
Fashion	
  
Retail	
  
2.	
  MulQchannel	
  Mobile	
  
•  A	
  seamless	
  customer	
  experience	
  
•  A	
  single	
  view	
  of	
  inventory	
  
•  A	
  single	
  view	
  of	
  the	
  customer	
  
IT’S THE BIG DEBATE
1%	
  
Look	
  out	
  for	
  Poq	
  Studio	
  and	
  Boxpark,	
  bringing	
  together	
  online	
  
and	
  off-­‐line	
  
3.	
  An	
  emoQonal	
  experience	
  
A	
  ringing	
  iPhone	
  acFvates	
  the	
  
insular	
  cortex	
  of	
  the	
  brain,	
  
which	
  is	
  associated	
  with	
  
feelings	
  of	
  love	
  and	
  
compassion	
  
	
  
hHp://www.nyFmes.com/
2011/10/01/opinion/you-­‐love-­‐
your-­‐iphone-­‐literally.html	
  
	
  
R: 	
  I	
  bought	
  a	
  dress	
  for	
  the	
  party	
  season	
  from	
  ASOS	
  because	
  I	
  got	
  a	
  
no9fica9on	
  on	
  my	
  phone	
  from	
  the	
  apps	
  which	
  is	
  why	
  I	
  clicked	
  
through	
  and	
  purchased	
  it	
  and	
  it	
  came	
  today	
  and	
  I	
  love	
  it.	
  
	
  
I:	
  	
  	
  	
  	
  What	
  was	
  your	
  experience	
  like	
  when	
  you	
  bought	
  that	
  online?	
  
	
  
R: 	
  It	
  was	
  quite	
  fun	
  and	
  exciQng	
  seeing	
  lots	
  of	
  inspira9on.	
  	
  
And	
  then	
  I	
  had	
  a	
  dress	
  in	
  mind	
  that	
  I	
  was	
  looking	
  for,	
  so	
  I	
  was,	
  kind	
  
of,	
  going	
  through	
  and	
  when	
  I	
  found	
  it,	
  I	
  was	
  really	
  happy,	
  so	
  I	
  
clicked	
  on	
  it.	
  	
  
Quote	
  from	
  Poq	
  Studio	
  consumer	
  interview,	
  2012	
  
Fashion	
  shopping	
  gets	
  the	
  same	
  response	
  
1%	
  
41%	
  
Fashion	
  
Retail	
  
Styling	
  features	
  create	
  engagement	
  
1%	
  
41%	
  
Fashion	
  
Retail	
  
Push	
  noQficaQons	
  are	
  personal	
  nudges	
  
@poqstudio
www.poqstudio.com

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Poq Studio - 3 steps to successful fashion mcommerce

  • 1. POQ STUDIO – The mobile commerce platform for fashion Kathryn Green, Poq Studio Decoded Fashion
  • 2.
  • 3. We believe in creating the best shopping experience available on mobile. OUR MISSION CLIENTSTrusted(by(20+(fashion(retailers( PARTNERS
  • 4. Poq  Admin   System   m.   web   iOS   app   Product   info   Desktop   web   Orders  
  • 5. 1%   41%   Fashion   Retail   Mobile  is  everywhere                  
  • 6. IT’S THE BIG DEBATE When  will  mobile  surpass  desktop?                 1%   20%  
  • 7. 2013: YEAR OF MOBILE Mobile made up 23.2% of total ecommerce sales in the 2nd quarter of 2013 That’s more than double the 2012’s rate of 11%
  • 8. IT’S THE BIG DEBATE A  third  of  all  web  visits  are  on  mobile                   1%   33%   of  UK  web   visits  
  • 9. IT’S THE BIG DEBATE 1%   41%   Fashion   Retail   No  mobile  site?  It’s  like  closing  your  shop  for   4  months  of  the  year                    
  • 10. IT’S THE BIG DEBATE1%   41%   Fashion   Retail   The  Poq  Studio  approach:  what’s  most   important  for  mobile  commerce?     1.  Making  it  easy  to  shop   2.  The  mulQchannel  experience   3.  The  emoQonal  level  
  • 11. 1%   41%   Fashion   Retail   1.  Making  it  easy  to  shop   It’s  crucial  that  customers  are  able  to  actually  shop  from   their  mobile.  The  days  of  gimmicky  mobile  apps  are  over.  
  • 12. Clear  layout,  good  images                
  • 13.                                 A  secure,  easy  checkout  process                  
  • 14. IT’S THE BIG DEBATE 1%   41%   Fashion   Retail   2.  MulQchannel  Mobile  
  • 15. •  A  seamless  customer  experience   •  A  single  view  of  inventory   •  A  single  view  of  the  customer  
  • 16. IT’S THE BIG DEBATE 1%   Look  out  for  Poq  Studio  and  Boxpark,  bringing  together  online   and  off-­‐line  
  • 17. 3.  An  emoQonal  experience   A  ringing  iPhone  acFvates  the   insular  cortex  of  the  brain,   which  is  associated  with   feelings  of  love  and   compassion     hHp://www.nyFmes.com/ 2011/10/01/opinion/you-­‐love-­‐ your-­‐iphone-­‐literally.html    
  • 18. R:  I  bought  a  dress  for  the  party  season  from  ASOS  because  I  got  a   no9fica9on  on  my  phone  from  the  apps  which  is  why  I  clicked   through  and  purchased  it  and  it  came  today  and  I  love  it.     I:          What  was  your  experience  like  when  you  bought  that  online?     R:  It  was  quite  fun  and  exciQng  seeing  lots  of  inspira9on.     And  then  I  had  a  dress  in  mind  that  I  was  looking  for,  so  I  was,  kind   of,  going  through  and  when  I  found  it,  I  was  really  happy,  so  I   clicked  on  it.     Quote  from  Poq  Studio  consumer  interview,  2012   Fashion  shopping  gets  the  same  response  
  • 19. 1%   41%   Fashion   Retail   Styling  features  create  engagement  
  • 20. 1%   41%   Fashion   Retail   Push  noQficaQons  are  personal  nudges