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How Teaching UX Is One Giant
Participatory Design Experiment 
Tricia Okin is a freelance Product/User
Experience Designer and a UX Instructor
at General Assemb.ly New York & London.
She loves learning about people, cultures,
languages and why people do the things
they do.
@papercutny
BTW, I’m American…
So please excuse my funny words.
Howdy.
WHAT I DO & WHO I AM
A Little About Me
‣ Bachelor’s in Fine Arts for
Creative Photography
‣ Master’s in Fine Arts in
Design & Technology
‣ Studied Semiotics,
Conceptual Art, Film, etc.
‣ Lean towards the
Humanities and Liberal Arts
(qualitative vs. quantitative
fields)
‣ Natural curiosity towards
people & languages
‣ Focused on building online
communities/narrative
structures
What I Teach
General Assemb.ly's 

User Experience Design Immersive Course
*In the London & New York Campuses
What I Teach
‣ User Experience Design Immersive
‣ 10 Weeks of pure UX learning, 9am - 5pm
‣ 5 Projects (including 1 client project)
‣ 400 Hours of Class Time
‣ ≈ 250 – 400 Hours of Homework
PROJECT #1: WEEK 1
Create the foundation of an app for a fellow classmate through a lean UX process of rapid
prototyping and ideation. This project will immediately introduce you to the range of skills required
in the UX field, including:
User Interviews
Participatory
Design
Sketching Rapid Prototyping
SKILLS
PROJECT #2: WEEKS 2 & 3
Practice the fundamentals of User Experience Design by creating the key parts of an e-commerce
experience. This project will introduce you to important structural and interactive UX skills,
including:
Design &
Discovery Process
Information
Architecture
Interaction Design
Communicating &
Presenting Design
SKILLS
PROJECT #3: WEEKS 4 & 5
Create a new app/feature for an existing brand that re-imagines how users consume content on a
daily basis. This project reiterates skills used during Project 1 & 2, but goes much deeper into the
following methodologies:
Research &
Personas
Product
Management
Interface Design Business Metrics &
Requirements
SKILLSPROJECT #5: WEEKS 8, 9 & 10
Collaborate directly with a real startup to apply your UX skills to their existing product in order to
create a brand new feature or improve an existing one. During this project, you’ll apply:
Working with
Clients &
Stakeholders
Project Planning
Solving Business
Problems
Next Steps & Career
Path
SKILLS
Apply the UX design process to build out your own personal portfolio in order to display all of the
work you’ve done throughout the UXDI program. During this project, you’ll apply:
Visual Design
Fundamentals
Personal Branding
Building
Portfolios
SKILLS
PROJECT #4: WEEKS 6 & 7
Front-End Basics
What I Teach
Teaching Style
Who I Teach
junior + mid-weight UX designers in two markets
different nationalities
86
15
languages in the same room at once4–5
age range I’ve taught23–48
Why I Do This
‣To help people change
careers and understand
their potential
‣Change the way people
interact with the world
and consider
themselves designers
‣I consider these
students my clients
Why I Do This: To Watch People Change
WHAT DOES THIS REQUIRE?
WHAT DOES THIS REQUIRE?
Empathy
Listening
Taking & Acting on Feedback
JUST LIKE CLIENTS!
CHALLENGES TO OVERCOME
PERCEIVED NOTION OF UX
PERCEIVED NOTION OF UX
Give physical examples people can understand.
People then realize they may have been doing UX in
previous careers.
They don’t feel dumb anymore.
EX: Teaching taxonomy & card sorting methodology

via candy
PERCEIVED LACK OF ABILITY

(TO DRAW)
PERCEIVED LACK OF ABILITY (TO DRAW)
Teach them how to draw.
Push them to work through details beyond the first layer.
They squee like children at their accomplishment.
UNDERDEVELOPED CRITICAL

THINKING SKILLS
UNDERDEVELOPED CRITICAL THINKING
SKILLS
Guide them on how to do secondary and tertiary research
that returns to the Primary subject matter.
Help them remove their “blinders”.
CULTURAL FRICTION
How Teaching UX is One Giant Participatory Design Experiment
CULTURAL FRICTION
Apply what they’re learning to their history & context.
(I don’t know everything.) Ask them questions about their
own kinds of friction & they begin to feel like experts.
Listen.
MORE HR ISSUES
MORE HR ISSUES
Learning How to Learn
Different Learning Styles
Different Working Styles
Languages
Age Differences
Bio Rhythms
Fears About Presenting
Daily Stand Ups
1:1 Meetings & Touchy Feely
Things
Group Meetings
1:4 Pin Ups/Critiques
Student Group Meetings

Prior to Projects
Flash Talks & Pecha Kucha
CONCLUSION
CONCLUSION
‣ Help clients (people) learn how to learn again
‣ Give them your toolset to use
‣ Use visual and physical techniques or examples
to illustrate abstract & complex ideas
‣ Remind yourself they are experts in their

own right
KEY OBJECTIVE(S) AGENDA
RESOURCESDELIVERABLE
EXERCISE
Prepare and run a card sort to
determine the best way to sort
5 mins
5 mins


5 mins
1. Run an open card sort with your group mates &
create categories for the candy piles/groups
2. Swap with a group next to you and try to assign
categories to their sort.
3. Eat candy/rejoice. Share your thoughts with the
Meetup audience.
Brief presentation of your
results
Index cards, Sharpie
THANK YOU!
Any Questions?
Tricia Okin: tricia@papercutny.com or @papercutny

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How Teaching UX is One Giant Participatory Design Experiment

  • 1. How Teaching UX Is One Giant Participatory Design Experiment 
  • 2. Tricia Okin is a freelance Product/User Experience Designer and a UX Instructor at General Assemb.ly New York & London. She loves learning about people, cultures, languages and why people do the things they do. @papercutny BTW, I’m American… So please excuse my funny words. Howdy.
  • 3. WHAT I DO & WHO I AM
  • 4. A Little About Me ‣ Bachelor’s in Fine Arts for Creative Photography ‣ Master’s in Fine Arts in Design & Technology ‣ Studied Semiotics, Conceptual Art, Film, etc. ‣ Lean towards the Humanities and Liberal Arts (qualitative vs. quantitative fields) ‣ Natural curiosity towards people & languages ‣ Focused on building online communities/narrative structures
  • 5. What I Teach General Assemb.ly's 
 User Experience Design Immersive Course *In the London & New York Campuses
  • 6. What I Teach ‣ User Experience Design Immersive ‣ 10 Weeks of pure UX learning, 9am - 5pm ‣ 5 Projects (including 1 client project) ‣ 400 Hours of Class Time ‣ ≈ 250 – 400 Hours of Homework
  • 7. PROJECT #1: WEEK 1 Create the foundation of an app for a fellow classmate through a lean UX process of rapid prototyping and ideation. This project will immediately introduce you to the range of skills required in the UX field, including: User Interviews Participatory Design Sketching Rapid Prototyping SKILLS PROJECT #2: WEEKS 2 & 3 Practice the fundamentals of User Experience Design by creating the key parts of an e-commerce experience. This project will introduce you to important structural and interactive UX skills, including: Design & Discovery Process Information Architecture Interaction Design Communicating & Presenting Design SKILLS PROJECT #3: WEEKS 4 & 5 Create a new app/feature for an existing brand that re-imagines how users consume content on a daily basis. This project reiterates skills used during Project 1 & 2, but goes much deeper into the following methodologies: Research & Personas Product Management Interface Design Business Metrics & Requirements SKILLSPROJECT #5: WEEKS 8, 9 & 10 Collaborate directly with a real startup to apply your UX skills to their existing product in order to create a brand new feature or improve an existing one. During this project, you’ll apply: Working with Clients & Stakeholders Project Planning Solving Business Problems Next Steps & Career Path SKILLS Apply the UX design process to build out your own personal portfolio in order to display all of the work you’ve done throughout the UXDI program. During this project, you’ll apply: Visual Design Fundamentals Personal Branding Building Portfolios SKILLS PROJECT #4: WEEKS 6 & 7 Front-End Basics What I Teach
  • 9. Who I Teach junior + mid-weight UX designers in two markets different nationalities 86 15 languages in the same room at once4–5 age range I’ve taught23–48
  • 10. Why I Do This ‣To help people change careers and understand their potential ‣Change the way people interact with the world and consider themselves designers ‣I consider these students my clients
  • 11. Why I Do This: To Watch People Change
  • 12. WHAT DOES THIS REQUIRE?
  • 13. WHAT DOES THIS REQUIRE? Empathy Listening Taking & Acting on Feedback JUST LIKE CLIENTS!
  • 16. PERCEIVED NOTION OF UX Give physical examples people can understand. People then realize they may have been doing UX in previous careers. They don’t feel dumb anymore.
  • 17. EX: Teaching taxonomy & card sorting methodology
 via candy
  • 18. PERCEIVED LACK OF ABILITY
 (TO DRAW)
  • 19. PERCEIVED LACK OF ABILITY (TO DRAW) Teach them how to draw. Push them to work through details beyond the first layer. They squee like children at their accomplishment.
  • 21. UNDERDEVELOPED CRITICAL THINKING SKILLS Guide them on how to do secondary and tertiary research that returns to the Primary subject matter. Help them remove their “blinders”.
  • 24. CULTURAL FRICTION Apply what they’re learning to their history & context. (I don’t know everything.) Ask them questions about their own kinds of friction & they begin to feel like experts. Listen.
  • 26. MORE HR ISSUES Learning How to Learn Different Learning Styles Different Working Styles Languages Age Differences Bio Rhythms Fears About Presenting Daily Stand Ups 1:1 Meetings & Touchy Feely Things Group Meetings 1:4 Pin Ups/Critiques Student Group Meetings
 Prior to Projects Flash Talks & Pecha Kucha
  • 28. CONCLUSION ‣ Help clients (people) learn how to learn again ‣ Give them your toolset to use ‣ Use visual and physical techniques or examples to illustrate abstract & complex ideas ‣ Remind yourself they are experts in their
 own right
  • 29. KEY OBJECTIVE(S) AGENDA RESOURCESDELIVERABLE EXERCISE Prepare and run a card sort to determine the best way to sort 5 mins 5 mins 
 5 mins 1. Run an open card sort with your group mates & create categories for the candy piles/groups 2. Swap with a group next to you and try to assign categories to their sort. 3. Eat candy/rejoice. Share your thoughts with the Meetup audience. Brief presentation of your results Index cards, Sharpie
  • 30. THANK YOU! Any Questions? Tricia Okin: tricia@papercutny.com or @papercutny