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Process of listening

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Syed Arif Ali Shah
Syed Arif Ali Shah

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[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],What is Listening?
[object Object]
[object Object],[object Object],[object Object],[object Object],Listening V/S Hearing
[object Object],[object Object],[object Object],What is listening?
[object Object],[object Object],[object Object],[object Object],Importance of listening
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Why Be A Good Listener?
Listening is the most powerful form of acknowledgment …a way of saying, “You are important.”
Listening promotes being heard ‘Seek first to understand, then be understood’ - Stephen Covey
PROCESS OF LISTENING Understanding Learning Remembering Recalling Evaluating Judging Receiving Hearing Responding Answering
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
STYLES OF EFFECTIVE LISTENING Syed Arif Ali Shah (7922)
NO ONE WOULD TALK MUCH IN SOCIETY IF THEY KNEW HOW OFTEN THEY MISUNDERSTOOD OTHERS. (GOETHE)
[object Object],[object Object],[object Object],[object Object],[object Object],STYLES OF EFFECTIVE LISTENING
Participatory -Passive listening ,[object Object],[object Object],[object Object],[object Object],[object Object]
Participatory- Passive listening ,[object Object],[object Object],[object Object],[object Object]
 
Empathic -Objective listening ,[object Object],[object Object],[object Object],[object Object],[object Object]
Empathic- Objective listening ,[object Object],[object Object],[object Object],[object Object],[object Object]
 
Non judgmental - Critical listening ,[object Object],[object Object],[object Object],[object Object]
Non judgmental- C ritical listening ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
Surface -Depth listening ,[object Object],[object Object],[object Object]
Surface- Depth listening ,[object Object],[object Object],[object Object],[object Object]
 
Purpose of Active listening ,[object Object]
ACTIVE LIETENING ,[object Object],[object Object]
Continued… ,[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],Purpose:
“ TECHNIQUES OF EFFECTIVE LISTENING” ,[object Object]
Techniques: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Quick flashback ,[object Object],[object Object],[object Object],[object Object]
Contd.. ,[object Object],[object Object]
[object Object]
THANK-YOU

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Boost the utilization of your HCL environment by reevaluating use cases and f...
 

Process of listening

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  • 8. Listening is the most powerful form of acknowledgment …a way of saying, “You are important.”
  • 9. Listening promotes being heard ‘Seek first to understand, then be understood’ - Stephen Covey
  • 10. PROCESS OF LISTENING Understanding Learning Remembering Recalling Evaluating Judging Receiving Hearing Responding Answering
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  • 15. STYLES OF EFFECTIVE LISTENING Syed Arif Ali Shah (7922)
  • 16. NO ONE WOULD TALK MUCH IN SOCIETY IF THEY KNEW HOW OFTEN THEY MISUNDERSTOOD OTHERS. (GOETHE)
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