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Evergreen
Nurturing Your Customers From First
Contact to Happily Every After
Noah Fleming | @noahfleming | noahfleming.com
Fleming Consulting & Co.
Author of Evergreen: Cultivate the Enduring Customer Loyalty
that Keeps Your Business Thriving
INBOUND15
THE
WORST
BUSINESS
ADVICE
IN THE WORLD
INBOUND15
BETTER ADVICE
How do I earn 5X, 10X, 25X more
revenue from those existing
customers?
INBOUND15
INBOUND15
DELIGHT
INBOUND15
MYTHS & FOLKLORE
INBOUND15
ADDICTION
INBOUND15
INBOUND15
EVERGREEN
INBOUND15
THE THREE CS OF EVERGREEN
CONTENT
COMMUNITYCHARACTER
INBOUND15
CONTENT
INBOUND15
COMMUNITY
INBOUND15
CHARACTER
INBOUND15
THE TACTICAL STUFF
Putting The Evergreen Principles to
Work
INBOUND15
1. Buyer Personas / Customer Archetypes
2. Getting Loyalty Programs Right
3. Tending To Your Garden & Pulling Weeds
4. Customer Intelligence
5. Customer Reactivation
6. Adding Miracle Grow to The Soil
The Tactical Stuff
INBOUND15
INBOUND15
NOAHFLEMING.COM
NOAH@NOAHFLEMING.COM

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