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NEOBOT
Neuronimbus is a 17 years aged full service digital agency.
Our three core pillars.
❖ "Innovation" Drives our constantpursuit to evolve and get better
❖ "Simplicity" A de-jargonized and no-nonsense approach towards our work
❖ "Quality" Meeting global standards of performance and security
WHO ARE WE ?
✓ A strong team of digital mavericks in Gurugram, Bengaluru & Sydney
✓ Tier 1 clients in key industry segments
WHY
CHOOSE US?
End-to-End Solutions
We are a one-stop destination as wecover all dimensions of
digital transformation, cloud engineering, web & app
development, digital marketing, designing, and more..
Business-Centric Perspective
While welive in our tech world and think and breathe digital, we
understand that the business needs are more customer-centric
and moreabout their users and prospects. Webring that touch of
business realismto our work.
Quality Experience
Our unmatched experience of morethan 17 years makes
us a pioneer in the field of digital transformation. We
havean impressivelist of satisfied clients across the globe
including PwC, Panasonic, Unicharmand Whirlpool.
Dedicated Team Of Experts
At Neuronimbus, wehavea dedicated team of digital experts,
who have expertise in various aspects of digital transformation,
designing and marketing.
Process For Success
Our digital experts follow a process thatis tailor-made for
merit & success. Webegin with developing a digital strategy
that guarantees online success, to deliver unique user
experience, and a natural brand voice.
Progressive Approach
We have a progressiveapproach as wealways endeavor
to follow the changing tech trends and make them a
part of our digital strategies.
WHAT IS NEOBOT ?
❖ Its an Artificial Intelligencedriven chatbot with the abilityto engage with your
target audienceacross multipledigital channels.
❖ Offering businesses, the abilityto create a constant and intelligentstream of
communicationwith their target audience.
❖ With its data training, artificialintelligenceand naturallanguage processing
capabilitiesit can initiateor respond to variousinteractions.
❖ NeoBot’sabilityto adapt to different industries and applicationrequirements
is what makes it stand out.
WHERE CAN IT WORK?
Developersat Neuronimbusare striving to discover the infinite possibilitiesof
bots in empowering yourbusiness to grow and expand exponentially.Bots are
a major influence across a wide array of ventures. To give you a gist following
areas are being explored for NeoBot.
❖ Customer Care
❖ Human Resources
❖ Retail
❖ Sales and marketing
❖ Workspace Productivity
FEATURES
What Can Neobot Do And Its
Capabilities To Enhance
User Experience.
AI BASED CHATBOT
❖ NeoBot uses AI to better understandcustomers, their language or to surface
better information.
❖ Abilityto learn from customer interactions,infer context, refer to older
conversationsand offer resources to improve answer questions.
❖ Chatbotsare particularlyvaluablefor customer service, but not so good at
converting visitors to customers. NeoBot can be trainedfor sales and connects
potentialcustomers directly to the sales team to help close the deal.
❖ It can also be trainedto gather and process high volume of customer feedbacks to
fetch meaningfuldata for your campaigns.
INTEGRATION CAPABILITIES
❖ NeoBot easily integrates with your existing data sources, such as CRM,
ERP and SFA systems, as well as custom built and legacy systems to
access the proper data pointsto construct responses.
❖ The result is a conversational interfacethat supports queries of all types.
❖ NeoBot can also be imbeddedon the website to initiatea chat window
with a clear call to action and with the social media messenge platforms
and allow all users to chat
WHATSAPP
❖ NeoBot can now empower your WhatsApp communicationby moving from just one-way
push notificationsto intelligenttwo-way interactionsand run the complete bot interaction
on WhatsApp
❖ NeoBot’sWhatsApp API powers your communicationwith all your customers in a simple,
secure, and reliableway.
❖ We first take user consent on WhatsApp to receive messages via service opt-in request.
Users can confirm their opt-in or opt-out status anytime.
❖ Our WhatsApp bot features multiplemessage templates. These are usable templatesthat
can be used initially duringcommon conversationwith the user. We can also create a
customized set of templatesbased on our client's requirement.
SOCIAL MEDIA CONNECT
❖ NeoBot eliminates complexity and helps you to build the best possible messaging experience for your
customers
❖ Without leaving the Facebook messenger interface they can
❖ Give feedback
❖ Find information about our stores/locations
❖ Get product information
❖ It enables you to leverage data already stored in your social media engagement platform to enrich your
bot’s understanding of individual customers and their needs.
❖ By building a persona, NeoBot can humanize raw marketing metrics and prepare to personalize future
campaigns, making every customer interaction more natural and engaging
❖ Ensures that every interaction is on-brand and help to create a consistent experience for users that
replicates all the other communication channels.
❖ E-Mailstill rules as one of the top 5 things that people do when
they are online.
❖ NeoBot is trainedand to carry out complexinteractionsand
business transactionswith yourusers over email.
❖ NeoBot can configure and manage a designated mailboxand
conduct interactionsthrough email.
❖ These interactionscan range from customer query responses to
even reservationsand bookings.
NEOBOT FOR EMAIL
ROBUST BACKEND
❖ NeoBot is developedwith a robust back end that is configured and hosted on the
Amazon Cloud
❖ Tracking of all conversationsand data made availablefor entries that are
configured in the backend
❖ All systems are monitored24/7 for security and operationalevents.
❖ Complete security is ensured through detailedsecurity protocolson datastorage
and en-route encryption
❖ The Platform is GDPR compliant.
WHAT CAN IT DO?
❖ CONVERSATION – (SHARE INFORMATION)
❖ Through a process called“Data training” it will engage in conversationswith the
users that initiatethe chat
❖ This will be done thorugh a series of structured questions that users can ask
❖ The answers to these questIons will provide meaningful dataand give further
direction on taking the conversationforward
❖ CAPTURE FEEDBACK
❖ Instead of fillinga form on the website, the users will be taken through a series
of conversationsand the NeoBot will take that as entries to a feedback form and
store them in a databaseor even trigger that data in an email to the concerned
department
HELP FIND STORES
❖ In an interactiveformat, it will be self aware of the user’s location
❖ Based on that input ask for specific locational inputsfrom the user
❖ Using NeoBot’sintegrationwith google maps in the backend
❖ Give the user links to relevantstores
❖ These results can be easily pinned on google maps for quick navigation
WHAT CAN IT DO?
WHAT WILL IT DO
PRODUCT INFORMATION
❖ Provide Recommendations
❖ Ask users to select a product category
❖ Ask users a series of pre-defined set of questions
❖ Give users the structured fromat for response or multiplechoices to choose from
❖ Basis the input NeoBot’srecommendationengine will displaythe recommended products
❖ These recommendationswill be in the form of product page URLs
❖ User can click on those product URLs and visit the pages
AND SO MUCH MORE !!!!
OUR
CLIENTS
SERVICES
OFFERED
OBJECTIVE
❖ Being the official mobile and internet broadcaster
for FIFA, SonyLIV the Video on demand (VOD)
service by Sony Pictures Networks wanted to
create a social touchpointfor interactionswith
their customers
❖ To achieve this we integratedNeoBot with their
Facebook messenger account.
❖ Encourage exciting conversationswith football
fans through the match season.
❖ Handle all queries and update the users with
match fixtures, pointstable and help set
reminders for games.
❖ To their user’s delight, Sony Liv was now available
24x7 to chat, interact and respond.
SONY LIV
RESULT
❖ We launched the first ever social Facebook chatbot in the OTT entertainment
space.
❖ On Match Centre, viewers can see live scores, player positions, team
information, match statistics and live commentary
❖ To make the experience even more engaging, users can set reminders or view
the entire schedule, while the points table gives a quick update on the
standings, scores, etc.
❖ We also created a fan-zone on second screen, which users can access on
their mobile phone or tablet and experience features like predictions,
emotion meter, polls, contests, even as they watch the game in real-time.
❖ Post FIFA season the chatbot was reconfigured to engage viewers by
recommending TV shows and Movies based on their preference.
❖ The users can now search for show schedules and watch available online
contents.
OBJECTIVE
❖ To create a chatbot that can represent
their core Japanese technology driven
values with AI based conversations
❖ To create a chat interface that
integrateswith PokoChan– official
mascot of the brand.
❖ A platform that presents product
recommendationsand support to the
user and make the chat experience
richer
MAMYPOKO
❖ The new digitalasset developedwas mobile responsive and intuitive
chatbot, optimized with a host of built in features
❖ Integrated NeoBot on the website, recommends buyerswith products
based on different inputs.
❖ Buyers can browse the product cataloguewhile having an engaging
conversation,which ultimatelyimproves the chances of sales.
❖ The intelligentchatbotalso aidsto find latest offers and promotions.
RESULT
OBJECTIVE
❖ To take the digitalinitiativesof the
brand to the next level and build an
experientialasset, a chatbot with
humane touch and to better
understandthe online visitors.
❖ To aid the visitorwith product
information, product purchase cycle
and support requests
WHIRLPOOL
❖ NeoBot’savataras Whirpool’s “IntelliBot”
❖ The bot was trained and configured to understandthe needs of the
consumer durables industry and to havequalitativeinteractionwith
visitorsto the website
❖ NeoBot was programmed to handlethe following activities-
❖ Product Purchase
❖ Product recommendation
❖ Store location
❖ Customer Care
❖ In additionto the front-end customer interactions,NeoBot was also
creating intelligentfunnelsaround the nature of interactionsand
providingthe brand key insights on the nature of consumer queries,
their chat interactionsand top subjects.
RESULT
OBJECTIVE
❖ To create an interactiveplatform for the
organization tolaunch key internal
communicationprogramsranging from
educationto evaluation.
❖ The asset should be automatedand
handlethe contentdelivery employee
interactionson its own
APOLLO TYRES -
LoveYourself
❖ The ApolloTyres Absolute Safety App is based on NeoBot and has
launchedthe first program around the road-safety campaign for
internalemployees.
❖ It includes tips with quizzes, interesting nuggets of information
that turns safety from a snooze-fest to a fun-fest.
❖ The app allowsyou to share information with friends and family to
ensure a safe journey.
❖ NeoBot collatesinfo from a variety of sources and provides it to
you in a fun-filled chat bot format complete with memes, gifs,
quizzes with prizes galore. Whether you are driving, walking,
cycling
RESULT
Let’s go Digital & Accelerate Your Business
THANK YOU
17+
YEARS IN THE INDUSTRY
www.Neuronimbus.com info@neuronimbus.com +91 8588867113

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NeoBot - AI ChatBot

  • 2. Neuronimbus is a 17 years aged full service digital agency. Our three core pillars. ❖ "Innovation" Drives our constantpursuit to evolve and get better ❖ "Simplicity" A de-jargonized and no-nonsense approach towards our work ❖ "Quality" Meeting global standards of performance and security WHO ARE WE ? ✓ A strong team of digital mavericks in Gurugram, Bengaluru & Sydney ✓ Tier 1 clients in key industry segments
  • 3. WHY CHOOSE US? End-to-End Solutions We are a one-stop destination as wecover all dimensions of digital transformation, cloud engineering, web & app development, digital marketing, designing, and more.. Business-Centric Perspective While welive in our tech world and think and breathe digital, we understand that the business needs are more customer-centric and moreabout their users and prospects. Webring that touch of business realismto our work. Quality Experience Our unmatched experience of morethan 17 years makes us a pioneer in the field of digital transformation. We havean impressivelist of satisfied clients across the globe including PwC, Panasonic, Unicharmand Whirlpool.
  • 4. Dedicated Team Of Experts At Neuronimbus, wehavea dedicated team of digital experts, who have expertise in various aspects of digital transformation, designing and marketing. Process For Success Our digital experts follow a process thatis tailor-made for merit & success. Webegin with developing a digital strategy that guarantees online success, to deliver unique user experience, and a natural brand voice. Progressive Approach We have a progressiveapproach as wealways endeavor to follow the changing tech trends and make them a part of our digital strategies.
  • 5. WHAT IS NEOBOT ? ❖ Its an Artificial Intelligencedriven chatbot with the abilityto engage with your target audienceacross multipledigital channels. ❖ Offering businesses, the abilityto create a constant and intelligentstream of communicationwith their target audience. ❖ With its data training, artificialintelligenceand naturallanguage processing capabilitiesit can initiateor respond to variousinteractions. ❖ NeoBot’sabilityto adapt to different industries and applicationrequirements is what makes it stand out.
  • 6. WHERE CAN IT WORK? Developersat Neuronimbusare striving to discover the infinite possibilitiesof bots in empowering yourbusiness to grow and expand exponentially.Bots are a major influence across a wide array of ventures. To give you a gist following areas are being explored for NeoBot. ❖ Customer Care ❖ Human Resources ❖ Retail ❖ Sales and marketing ❖ Workspace Productivity
  • 7. FEATURES What Can Neobot Do And Its Capabilities To Enhance User Experience.
  • 8. AI BASED CHATBOT ❖ NeoBot uses AI to better understandcustomers, their language or to surface better information. ❖ Abilityto learn from customer interactions,infer context, refer to older conversationsand offer resources to improve answer questions. ❖ Chatbotsare particularlyvaluablefor customer service, but not so good at converting visitors to customers. NeoBot can be trainedfor sales and connects potentialcustomers directly to the sales team to help close the deal. ❖ It can also be trainedto gather and process high volume of customer feedbacks to fetch meaningfuldata for your campaigns.
  • 9. INTEGRATION CAPABILITIES ❖ NeoBot easily integrates with your existing data sources, such as CRM, ERP and SFA systems, as well as custom built and legacy systems to access the proper data pointsto construct responses. ❖ The result is a conversational interfacethat supports queries of all types. ❖ NeoBot can also be imbeddedon the website to initiatea chat window with a clear call to action and with the social media messenge platforms and allow all users to chat
  • 10. WHATSAPP ❖ NeoBot can now empower your WhatsApp communicationby moving from just one-way push notificationsto intelligenttwo-way interactionsand run the complete bot interaction on WhatsApp ❖ NeoBot’sWhatsApp API powers your communicationwith all your customers in a simple, secure, and reliableway. ❖ We first take user consent on WhatsApp to receive messages via service opt-in request. Users can confirm their opt-in or opt-out status anytime. ❖ Our WhatsApp bot features multiplemessage templates. These are usable templatesthat can be used initially duringcommon conversationwith the user. We can also create a customized set of templatesbased on our client's requirement.
  • 11. SOCIAL MEDIA CONNECT ❖ NeoBot eliminates complexity and helps you to build the best possible messaging experience for your customers ❖ Without leaving the Facebook messenger interface they can ❖ Give feedback ❖ Find information about our stores/locations ❖ Get product information ❖ It enables you to leverage data already stored in your social media engagement platform to enrich your bot’s understanding of individual customers and their needs. ❖ By building a persona, NeoBot can humanize raw marketing metrics and prepare to personalize future campaigns, making every customer interaction more natural and engaging ❖ Ensures that every interaction is on-brand and help to create a consistent experience for users that replicates all the other communication channels.
  • 12. ❖ E-Mailstill rules as one of the top 5 things that people do when they are online. ❖ NeoBot is trainedand to carry out complexinteractionsand business transactionswith yourusers over email. ❖ NeoBot can configure and manage a designated mailboxand conduct interactionsthrough email. ❖ These interactionscan range from customer query responses to even reservationsand bookings. NEOBOT FOR EMAIL
  • 13. ROBUST BACKEND ❖ NeoBot is developedwith a robust back end that is configured and hosted on the Amazon Cloud ❖ Tracking of all conversationsand data made availablefor entries that are configured in the backend ❖ All systems are monitored24/7 for security and operationalevents. ❖ Complete security is ensured through detailedsecurity protocolson datastorage and en-route encryption ❖ The Platform is GDPR compliant.
  • 14. WHAT CAN IT DO? ❖ CONVERSATION – (SHARE INFORMATION) ❖ Through a process called“Data training” it will engage in conversationswith the users that initiatethe chat ❖ This will be done thorugh a series of structured questions that users can ask ❖ The answers to these questIons will provide meaningful dataand give further direction on taking the conversationforward ❖ CAPTURE FEEDBACK ❖ Instead of fillinga form on the website, the users will be taken through a series of conversationsand the NeoBot will take that as entries to a feedback form and store them in a databaseor even trigger that data in an email to the concerned department
  • 15. HELP FIND STORES ❖ In an interactiveformat, it will be self aware of the user’s location ❖ Based on that input ask for specific locational inputsfrom the user ❖ Using NeoBot’sintegrationwith google maps in the backend ❖ Give the user links to relevantstores ❖ These results can be easily pinned on google maps for quick navigation WHAT CAN IT DO?
  • 16. WHAT WILL IT DO PRODUCT INFORMATION ❖ Provide Recommendations ❖ Ask users to select a product category ❖ Ask users a series of pre-defined set of questions ❖ Give users the structured fromat for response or multiplechoices to choose from ❖ Basis the input NeoBot’srecommendationengine will displaythe recommended products ❖ These recommendationswill be in the form of product page URLs ❖ User can click on those product URLs and visit the pages AND SO MUCH MORE !!!!
  • 18.
  • 20. OBJECTIVE ❖ Being the official mobile and internet broadcaster for FIFA, SonyLIV the Video on demand (VOD) service by Sony Pictures Networks wanted to create a social touchpointfor interactionswith their customers ❖ To achieve this we integratedNeoBot with their Facebook messenger account. ❖ Encourage exciting conversationswith football fans through the match season. ❖ Handle all queries and update the users with match fixtures, pointstable and help set reminders for games. ❖ To their user’s delight, Sony Liv was now available 24x7 to chat, interact and respond. SONY LIV
  • 21. RESULT ❖ We launched the first ever social Facebook chatbot in the OTT entertainment space. ❖ On Match Centre, viewers can see live scores, player positions, team information, match statistics and live commentary ❖ To make the experience even more engaging, users can set reminders or view the entire schedule, while the points table gives a quick update on the standings, scores, etc. ❖ We also created a fan-zone on second screen, which users can access on their mobile phone or tablet and experience features like predictions, emotion meter, polls, contests, even as they watch the game in real-time. ❖ Post FIFA season the chatbot was reconfigured to engage viewers by recommending TV shows and Movies based on their preference. ❖ The users can now search for show schedules and watch available online contents.
  • 22. OBJECTIVE ❖ To create a chatbot that can represent their core Japanese technology driven values with AI based conversations ❖ To create a chat interface that integrateswith PokoChan– official mascot of the brand. ❖ A platform that presents product recommendationsand support to the user and make the chat experience richer MAMYPOKO
  • 23. ❖ The new digitalasset developedwas mobile responsive and intuitive chatbot, optimized with a host of built in features ❖ Integrated NeoBot on the website, recommends buyerswith products based on different inputs. ❖ Buyers can browse the product cataloguewhile having an engaging conversation,which ultimatelyimproves the chances of sales. ❖ The intelligentchatbotalso aidsto find latest offers and promotions. RESULT
  • 24. OBJECTIVE ❖ To take the digitalinitiativesof the brand to the next level and build an experientialasset, a chatbot with humane touch and to better understandthe online visitors. ❖ To aid the visitorwith product information, product purchase cycle and support requests WHIRLPOOL
  • 25. ❖ NeoBot’savataras Whirpool’s “IntelliBot” ❖ The bot was trained and configured to understandthe needs of the consumer durables industry and to havequalitativeinteractionwith visitorsto the website ❖ NeoBot was programmed to handlethe following activities- ❖ Product Purchase ❖ Product recommendation ❖ Store location ❖ Customer Care ❖ In additionto the front-end customer interactions,NeoBot was also creating intelligentfunnelsaround the nature of interactionsand providingthe brand key insights on the nature of consumer queries, their chat interactionsand top subjects. RESULT
  • 26. OBJECTIVE ❖ To create an interactiveplatform for the organization tolaunch key internal communicationprogramsranging from educationto evaluation. ❖ The asset should be automatedand handlethe contentdelivery employee interactionson its own APOLLO TYRES - LoveYourself
  • 27. ❖ The ApolloTyres Absolute Safety App is based on NeoBot and has launchedthe first program around the road-safety campaign for internalemployees. ❖ It includes tips with quizzes, interesting nuggets of information that turns safety from a snooze-fest to a fun-fest. ❖ The app allowsyou to share information with friends and family to ensure a safe journey. ❖ NeoBot collatesinfo from a variety of sources and provides it to you in a fun-filled chat bot format complete with memes, gifs, quizzes with prizes galore. Whether you are driving, walking, cycling RESULT
  • 28. Let’s go Digital & Accelerate Your Business THANK YOU 17+ YEARS IN THE INDUSTRY www.Neuronimbus.com info@neuronimbus.com +91 8588867113