2. Personal Hygiene
• The first step to good
grooming and good
health.
• Elementary
cleanliness is
common knowledge.
• Neglect causes
problems that you
may not even be
aware of.
3. Every external part of the body
demands a basic amount of
attention on a regular basis
• Hair
• Skin
• Teeth
• Hands
• Nails
• Feet
4. Conditions that can be
controlled by improving
Personal Hygiene…
• Head Lice
• Dandruff
• Bad Breath
• Ear Wax
• Body Odour
• Perspiration
5. Factors that influence Grooming
• Cultural and
religious beliefs
• Upbringing
• Current fashion
• Level of income
• Feelings about
one’s own sexuality
6. Benefits of Grooming
• Provides for emotional health
• Assists in maintaining self
esteem
• Perception management
7. Your image is like the weather –
noticed when extremely good or
bad!
• Your image is your reputation
• It reflects through your conversation
and written words.
• Your image should be in sync with
your firm's corporate culture
8. The right look won't close the
deal, but it can win the opening
argument.
Given the standard five seconds it takes a person to make a visual first
assessment of you, most experts agree that your appearance exudes a
powerful message.
9. Business Attire
• Is business attire considered important in our
industry?
• What are the basics of dressing right?
• How would dressing right impact your image ?
10. Grooming – Men and
Women
Hair
Make up
Accessories
Shoes
Bag
Skirt
Trouser
Shirt
Nails
Deodorants
Perfumes / Colognes
11. Basic Coordinates
As a general rule, you can wear a striped
shirt with a striped tie as long as the stripes
aren't identical in size.
Make sure at least one colour in your tie
matches either your suit, shirt, or your belt
and shoes.
12. As a general rule, you can wear a micro-check shirt with a micro- check
patterned tie, so long as the patterns aren't identical in size.
Make sure at least one color in your tie matches either your suit, shirt, or your belt
and shoes.
Avoid pairing three similar -- in this case, micro-check -- patterns; in other words,
don't wear a micro-check suit with a micro-check tie and shirt.
13. Match plaid shirts with a solid tie that matches one of the colours in the
plaid pattern.
Although not highly recommended, you can always wear a plaid pattern
shirt with a checkered tie, so long as the patterns aren't identical in size.
•
Make sure at least one colour in your tie matches either your suit, shirt,
•
or your belt and shoes.
Plaid shirts like the one featured here tend to be more casual, and even
look great when worn without a tie.
14. Make-Up
- The reason for
cosmetics is to
make you look
prettier and
highlight your
best features
- Do learn how to
15. Accessories Do’s and Don’ts for
Men
• Don’t wear more than two rings.
• Don’t wear chains or necklaces.
• Do shine your shoes.
• Do wear complimentary and stylish ties. This
is one piece of garment that can be eye-
16. Clothing Do’s and Don’ts
• Do wear clean, ironed clothes.
• Do empty pockets – beware of bulging keys
and tinkling change.
18. Combining Patterns
• The only thing to remember is when
you have a pattern containing
multiple colours you should only try
to match one colour in the pattern.
• If the pattern contains red, yellow
and orange, then select one of
those colours and match it with a
shade of the same colour.
19. How can you be well dressed
every day?
• Clothes and accessories should
complement one’s physical
appearance
• Coordinate in colours, pattern and
fabric
• Choose the right fit
20. Communication – Use it
positively to influence people
Tone of your voice
Body Language 55%
38%
7%
Verbal content
21. Where to put your hands
• Let your hands and arms drop
naturally to your sides.
• Gently fold your index fingers
together without wringing or gripping
the hands in any way.
• Let your hands do what they want to
do – as long as they do not want to
22. Shoulder and Head Position
Confident and Positive
Shoulders back
Shoulders drooping
Nervous and Negative down
Head Up Heads
Smile Frown
Full of energy Low energy
Ready to perform Not ready
I am great! I’m no good!
Yes I can!
No I cannot!
My Job is great! My Job is rotten!
23. How you stand is everything
• Keep your hands open and
relaxed. Do not stick them in your
pockets.
• Keep your knees relaxed and not
locked.
24. Business Etiquette
• Proper corporate
business etiquette
is vital to our
professional
growth. No matter
how brilliant an
employee may
be, his or her lack
of social grace will
25. Introductions
- In the business world, whoever is the
highest-ranking person is introduced to
everyone else in order of their position.
An exception is, that a client should be introduced first, even if you are
-
with someone of higher rank within your company.
26. Handshakes
All American
The Topper
The Two
Handed shake
The Finger
Squeeze
The Palm The Dead Fish
Pinch
27. Cubicle Etiquette
• Never enter someone’s cubicle without
permission. Behave as though cubicles
have doors. Do not enter before you have
eye contact “permission” from the
occupant.
• Try not to sneak up behind someone in a
cube. Announce yourself at their doorway
or lightly knock on the wall.
• Don’t loiter outside someone’s cube while
you wait for him or her to finish a phone
28. Cubicle Etiquette
• Don’t talk through cube walls or
congregate outside someone’s cube. For
impromptu meetings, go to a conference
room or break room.
• Don’t yell across the “cube farm”. Get up
and move to the other person’s location.
• A good rule of thumb is to never eat hot
food at your desk. Food odours can
bother your hungry or nauseous
neighbours.
29. If You Are A Smoker
- Do smoke outside and always away from the
quitter.
- Do keep your cigarettes and matches out of
sight. They might be triggers to smoke.
- Wash your hands before getting back to work.
30. Table Setting
» Formal Dinner Place Setting
» 1. Napkin
» 2. Fish Fork
» 3. Dinner or Main Course
Fork
» 4. Salad Fork
» 5. Soup Bowl & Plate
» 6. Dinner Plate
» 7. Dinner Knife
» 8. Fish Knife
» 9. Soup Spoon
» 10. Bread & Butter Plate
» 11. Butter Knife
» 12. Dessert Spoon and Cake
Fork
» 13. Sterling Water Goblet
» 14. Red Wine Goblet
» 15. White Wine Goblet
31. At a Buffet
• Do not drink excessively
• NEVER double-dip food
• Do not overfill your plate
• Use provided utensils for
putting food on your plate,
32. Your Behavior speaks
volumes...
You can not talk yourself out
of what you behave into.
33. Our Attitude
• Our actions are determined by
our attitude ….
– On the streets, in my office, at home
– In the cafeteria
– Towards my self, my clothes, my time …..
– When nobody is watching
EXERCISE Ask the participant to see the first picture of the unkempt person and write one thing about The person His/ her company His her country. After that show the other two picture and ask them to do the same exercises. DISCUSS Come to objectives – appearances do matter. How you look, what you say, could all make or break impressions. Make you win/lose contracts!
Participants to split into 2 groups. 1 group to make a presentation on what men should dress like. Another group to present dressing up for Women. Cover all the topics on the slide and more if you would like to. Speak about all the do’s and the don’t. Participants can question them on why the group says what they say. Always bring more tops them bottoms. You can wear pants and/or skirts with a variety of tops, t-shirts, blouses and sweaters. When packing clothing, stick primarily to neutral colors. This way you will be able to mix and match a small amount of clothes to make a variety of outfits. The best colors are white, black, grey, beige and navy. HANDOUT – GROOMING STANDARDS
Striped Shirts First, look at the shirt from a distance and decide on what color you primarily see. Based on this color, add a coordinating color tie. However, be careful, the best coordinated look for a striped shirt needs to be in the pattern AND color. For example, if you see mostly navy blue stripes, add a yellow tie with a box pattern or a pin dot or polka dot patter. Today, you can even add a beautiful paisley pattern. What did we just do? - Well, we took the stripes and set them off with boxes, paisley or dots. By doing this, we broke up the stripes on the shirt and introduced a breaking point which is a dissimilar pattern. If you want you can even use diagonal stripes, just make sure that the stripes of the shirt and the stripes of the tie are two different sizes. Generally by two different sizes we mean at least a 2:1 ratio. If the stripes on the shirt are 1/4 inches, go with a tie that has stripes at least 1/2 inch. This will help the tie stand out rather than become a blur with the shirt. Checkered Shirts Coordinating a tie to a checkered shirt is the same as coordinating a tie to a striped shirt. The same rules apply, but in reverse. First, take a look at the shirt and decide on what the pronounced color is, then coordinate a matching color for the tie. Make sure the tie has in this case, diagonal stripes. This will make the checkered shirt look wonderful. Additionally, you can still use a pattern of boxes or dots on the tie, but again, make sure that the boxes or dots are larger than the check pattern.
All American This is the handshake used by most leaders and corporate executives. The person delivering it will look you right in the eye, fully engage your hand, smile and pump your hand two or three times. This handshake expresses a feeling of relaxed self-confidence. The person using it will be open, trustworthy and willing to listen. There's no hidden agenda here. He or she is a good "people" person and could be trusted in a highly classified position. The Lingering Handshake This one is firm with a warm grasp and two or more pumps. The end of the handshake pauses or lingers. The lingering quality may denote openness and sincerity, or it may suggest that the person has something up his/her sleeve. Trust your gut feeling about what the shake means. Check the person out carefully if the other signals you get warrant it. If you find that the other person is sincere, he or she will be an excellent candidate for a job or a promotion. I would recommend that you offer people a combination of the All-American and the Lingering handshake. This will send the message that you're open and friendly, while allowing you to pick up the other person's signals The Two Handed Shake During this handshake, the person's right hand will grab yours while the left hand grasps your wrist, forearm, biceps, shoulder, or neck The higher the left hand, the greater the manipulation and control. This is the favorite handshake of politicians Because it implies a quick sincerity and intimacy. This person is trying to sell you something that's not really there, e.g., "we're great buddies." He or she would probably not make a good salesperson because other people will tend not to trust this "used car salesman" shake The Topper The dominant party in this handshake has his/her palm facing down in relation to the other person. Like the winner of an arm wrestling match, the hand on top is clearly in control. To retain equality, simply step into this handshake with your left foot. This handshake says "I'm in charge, I'm the Boss." It tends to be the handshake of the conventional boss or manager who manages through control. If this person is too controlling, this can limit his/her effectiveness with other The Finger Squeeze Like the push-off, the finger squeeze is used to keep someone at a comfortable distance. This kind of handshake will hurt your hand. This is a very insecure type of person who equates brute strength with personal power. They use their hands as weapons to dominate and overpower people. These days, some women are misguidedly using this kind of handshake. The Palm Pinch This person just offers you two or three fingers. It is usually given by a woman who hasn't learned how to shake hands properly or who has a fear of intimacy. This person will tend not to be very good at interpersonal skills. If you're going to promote the Finger squeeze or the Palm Pincher, you should tell them to shift to the All-American shake.
If you are not sure of a woman's marital status, use “Ms.” [pronounced “Miz”]. T he Roman numeral III or IV after a man's name indicates a third or fourth generation scion, with the same name as his predecessors [i.e., Thomas Reed III].
Business is conducted at a fast pace because they believe that Time is money, so no wastage of time. Though they are risk-takers, American businesspeople will also have a financial plan which must be followed
Your behavior speaks volumes. Your attitude / habits will convey more about the kind of person you are rather than the words that you speak. Some habits are easily cultivated however, the bad habits are the most difficult to get rid off.
