1. Organization Culture
Importance & effect on organization
Arshad Khan
‫تنظيم‬‫ي‬
‫کلچر‬‫تنظيم‬ ‫ات‬‫ر‬‫اث‬‫ر‬‫او‬ ‫اهميت‬‫پر‬

2. Organization - Definition
Group of people
working together
to achieve a common goal

3. Culture - Definition
Prevailing pattern
of
 values,
 attitude,
 beliefs,
 activities,
 norms,
 interactions &
 sentiments
‫كار‬ ‫طريقه‬‫جه‬‫و‬‫مر‬
•‫اقدار‬
•‫يه‬‫و‬‫ر‬,‫نظر‬ ‫نقطه‬
•‫عقائد‬
•‫سر‬‫گر‬‫ميا‬‫ں‬
•‫ضابطه‬,‫قائده‬
•‫تعامل‬ ‫باهمي‬
•‫احساسات‬

4. (Vision, Mission, Policy)vs
(Culture)
Vision Mission Strategy
written
Culture Undeclared

5. Organizational Culture
 Shaped by five components:
◦ Ideology
◦ Founder’s values
◦ Social environment
◦ National culture
◦ Senior leaders’ visions

6. Efficiency vs. Effectiveness
 Efficiency = doing things in a right way
 Effectiveness = doing right things
‫کارگر‬ ‫و‬ ‫موثر‬

7. Efficiency vs Effectiveness
Effectiveness Results
Efficiency Means

8. Organization
culture
Shared
Vision Organizatio
nal and
individual
goal
alignment
Authority &
responsibility
relation
Idealism
and realism
Decision
making
process
Creativity &
Learning
process
support
Problem
solving
approach
Reaction to
change
Freedom of
speech &
Etiquettes
of differing
Team work
and
cohesivenes
s (Synergy)
Leadership
role
CONSTITUENTS

9. Shared
Vision
 Clear understanding of goal
 All should work towards common goal
 Primary importance
 Should reflect in policy, strategy,
programs
 Combined effort
 To be conveyed till grass root level
‫العین‬‫نصب‬ ‫مشترکہ‬

10. Organization & Individual Goal
Alignment
 Cream cadre will have personal goal
 Top management should do career
planning
 Agree and align personal goals to
meet organizational goals
 NO permanent sacrifice of individuals
 Performance measurement at regular
intervals

11. Authority, Responsibility &
Accountability
Each role should have
 Defined job description
 Defined boundaries
 Reporting level
 Deliverables
 Time frame
 Budget
‫ات‬‫ر‬‫اختيا‬,‫ذ‬‫جوابدهي‬ ‫و‬ ‫ي‬‫دار‬ ‫مه‬

12. Idealism Vs Realism
 Practical approach
 Understanding of current situation
 Transition cycle
 Different phases of organization
‫حقيقيت‬ ‫و‬ ‫مثاليت‬

13. Problem Solving Approach
Avoiding
Accommodating
Compromising
Competing
Collaborating

14. Fish Bone Analysis

15. Decision Making Process
Tell
(Dictatorial)
Sell
(Marketing)
Inputs Majority
Consensus Alignment

16. Creativity & Learning Process
Are new ideas Welcome ??
Are NEW ideas implemented??
Did top leadership encourages creativity
Idea generation pools
Ideas flows – 2 way communication
Seniors transfer their experiences

17. Reaction to CHANGE
Acceptance of change
Plan the change
Communicate
Implement
Feedback
Correct

18. Types of people with respect to
CHANGE
People
Frog of Well
Traditionalist
Opportunist
Intelligentsia
Leaders
Reaction
Deny
Oppose
Embrace
Plan & adjust
Lead & Dictate
Result
Not effected
Losers
Most benefitted
Top cream
LEGENDS

19. Motivation
People get demotivated due to
 Routine work
 Lack of appreciation
 discouragement
 Lack of accomplishment
 Stress nature of job
 Politics
 Lack of authority
 Un clear goals

20. Motivation
Motivate people by providing
 Job Rotation
 Job Enrichment
 Encouragement
 Appreciation
 Incentive
 Promotion
 Challenging task

21. Role of Leadership
Leading
from the
front
Behind the
scene
Accepting
the blame
Sharing the
success
NO scape
goat

22. Freedom of speech &
Etiquettes of differing
Allowing people to have their say
Encouraging healthy differences
Avoid groupism
Provide proper forums to discuss
Developing grievances system

23. Team work
Complimentary Skills
Team spirit among members
Directions
Cross functional teams
Cooperation
Selflessness
Synergy

24. Mutual Trust & Respect
Leaders
trust
followers
Followers
trust leaders
Information
sharing
Two way
feedback

25. Concentration of power &
Delegation
Decentralization of power
Localized decision making
Encouraging delegation of routine work
Succession planning
‫و‬ ‫تكاز‬‫ر‬‫ا‬‫كا‬ ‫قوت‬
‫تفويض‬

26. Introspection
Review
Performance
measurement
Feedbacks
Corrective
action
‫احتساب‬

27. Questions
?