Knowledge Management Ecosystem at MindTree
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A short presentation outlining the knowledge management ecosystem @ MindTree
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Knowledge Management Ecosystem at MindTree
- 1. KM @ MindTree CONFIDENTIAL: For limited circulation only © 2010 MindTree Limited
- 2. What is KM to us? KM Mission:To establish Systems, Processes, and Culture that helps us continuously build our Intellectual Capital Scope:Innovation, Knowledge Sharing, Collaboration and Reuse Philosophy: KM is Socio-Technical in nature, powered by a knowledge culture Better Quality Higher Productivity Innovative Solutions Employee & Customer Satisfaction Knowledge Management Faster Response Time Shorter Learning Curves Speed of Delivery
- 3. Knowledge Ecosystem @ MindTree Imagination Action Joy Virtual Space Osmosis Communities Social Space Inspiring Workspace Proximity to Nature Physical Space Personal Development Mind Space Creative Thinking Konnect Open Mind Project Space
- 4. Konnect/Neuron Konnect + ProjectSpace + OpenMind Osmosis Konnect MindTree’s KM Journey: Socio-Technical Solutions Innovate Communities Collaborate Share
- 5. Self-Organized Knowledge Communities Sharing tips, techniques, do's and don'ts, successes and failures Environment for testing out ideas, problem solving, and brainstorming Focus on learning from peers Keeping abreast of market and technology trends 50+ communities 3% of workforce is Championing 75% of workforce has membership 85+ events/month
- 6. Osmosis TechFest – Celebration of the Nerd within Contests: - Paper - Techworks - Design Patterns - Codewar - Weekly Quizzes Knowledge Safaris Knowledge Cafes Unconference
- 7. KM applied to Project Delivery People E.g. Experience, Skills Lessons Learnt Best Practices Glossary FAQ’s Innovation Project Initiation Project Execution Project Closure Harvesting Knowledge Map Continuous Capture Ideas Reusable Components Case studies Tutorials K Norming, K Objectives Repository E.g. Past Learning, Reusable Software IP/Confidentiality Boundary
- 8. Project Space: Project & Account Level Collaboration
- 9. Mailinglists Archival of Project related mails ProjectSpace Features Harvesting the project Learning Value addition through Ideation Req / Design discussions Project Learning Discussions on Deliverables Discussion Forums Ideas Assimilation Plan on Wiki Knowledge Base on Wiki Issue Tracking Tracker/ ToDo Wiki Process documentation Risk Tracking MoM’s on Wiki Action items planning Continuous capture Reusable code Docs Reusable code in an account Document Management
- 10. OpenMind & TechWorks–Collaborative IP Creation and Reuse 350+ Ongoing TechWorks 70+ Reusable (Released) TechWorks
- 12. 10 Patent Applications6 Thinking Hats, MindMapping, TRIZ, 9-Windows, Perception Mapping, Etc.
- 13. Neuron : Collaborative Idea Management
- 14. Konnect : The Social Computing Platform
- 16. 2007
- 17. 2008
- 18. 2009
- 19. 2010
- 20. 2008
- 21. 2009
- 22. 2010
- 23. 2010Asia Global India INNOVATION AWARD 2007 In MindTree, highest rating ever, across all corporate functions in 2008 & 2010 (based on company-wide annual survey) MindTree is a globally recognized KM practitioner
- 24. www.mindtree.com CONFIDENTIAL: For limited circulation only © 2010 MindTree Limited