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Juan Isaza – The Insight Point – www.juanisaza.com - @juanisaza
2019
OF
CLASS
Perhaps the most difficult thing when
it comes to selecting trends for 2019
has been to summarize the issues that
will impact us this year into eight
themes. Many issues relating to
politics, the economy, technology and
culture occur to us that will impact the
new year. With respect to the entirety
of the trends, one can note that some
of the trends can be seen more as
large umbrellas containing many
observations. This indicates to us that
it will be a very active year, full of ideas
and proposals that will originate from
all corners of the planet.
Many of the themes that have been
noted in previous years’ reports will
continue to impact our reality in this
new year. This is the case with
blockchain and its multiple
applications, the transformative power
of artificial intelligence and data
across all industries, the desire to live
in a more minimalist fashion, and the
debate about the truth of the
information that we receive via social
networks.
As such, one can find the eight themes
that indicate significant changes in our
reality below, themes that raise
questions, but which, above all, in most
cases come with opportunities that
brands can capitalize upon. As we
always say, innovation and the
generation of value are the best
response to changes in the
environment.
A happy and very creative 2019!
EXTREME POLARIZATION
SURVIVING ANXIETY
POST-AUTHENTICITY
VIVE LA SOLITUDE
PARALLEL REALITY
DISCONNECTION TIME
MASCULINITY REINVENTED
ENVIRONMENTALLY SERIOUS
EXTREME POLARIZATION
If in recent years we thought we were living in a
polarized world, we discovered that it was only the
beginning. The citizen feels that it is increasingly
difficult to find points in common during
conversations about politics. He or she feels
exasperated to the point of starting to point the
finger at those who motivate this division. Issues
such as refugees, inequality and moral and
religious views will continue to divide us during
2019.
The Pew Research Center, which historically
measures polarization in American society
based on the size of the gap between the two
parties' approval of the president, says that we
are at levels that have never been seen before.
And according to a study published by CBS, 81%
of Americans say they can not agree with the
other side on basic facts. Surely the results are
very similar for measurements carried out in
some countries in Europe, Asia or Latin America.
The year 2019 will be a year during which we will
see more polarization to the point of generating
social or even geographical fracturing. Several
issues will be edging societies towards division.
The first is related to inequality. One of the most
commented upon political books during the final
months of 2018 was written by Steven
Pearlstein of the Washington Post, which
questions whether capitalism will survive while
demonstrating that as inequality increases, so
does polarization.
Refugees and their increasing numbers across
various latitudes will be an issue that will
continue to fuel polarization in many societies.
At the same time, religious persons will
inevitably exist as a factor in the division.
Politics and morals will become increasingly
difficult to separate. In 2019 there will be a lot of
discussion about the applicability of moral
principles to new fields such as artificial
intelligence of tools that will begin to make
decisions that for some will be incorrect from an
ethics point of view. As one of its primary trends,
LSN Global talks about ‘Morality Recoded’ and
anticipates that we will be facing moral
dilemmas that will test the understanding of
what it means to be human and that many will
want to approach this from a religious
perspective and others from a practical
perspective.
The people, tired of the division and feeling the
tense atmosphere of each conversation, will
seek to identify who are responsible for the
division. The independence and objectivity of
social networks and the media will continue to
be questioned. The hopeful thing is that
initiatives that seek to unite society will be
increasingly discussed. More in Common and
Better Angels are civil organizations founded
within the United States after the 2016 elections
for understanding the social visions of various
groups and trying to identify some common
ground. We will see people who prefer to
completely ignore politics while we will see
leaders inviting societies to forget the visions of
one or the other side of the political spectrum
and focus on what unites them and not on what
separates them.
An article on the online magazine Medium
predicts that as the world becomes more
polarized, so will brands, and cites Nike as an
example, with its campaign protaganized by
controversial sportsman Kaepernick, this
campaign having resulted in a boycott by
some political groups in the United States.
However, it is clear that only brands with a
strong conviction and a large amount of
credibility will be able to enter into such high
voltage discussions. The others will find
better opportunities by focusing on the
factors that unite and reconcile societies
even if those points are increasingly scarce
or, for some, may be perceived as having a
low impact on audiences.
FOR BRANDS…
REFERENCES
http://bit.ly/morepolarized
http://bit.ly/polarizedamerica
http://bit.ly/capitalismsurvive
http://bit.ly/moralityrecoded
http://bit.ly/moreincommonorg
http://bit.ly/polarizationbrands
SURVIVING ANXIETY
Last year we said that fear would lead people to
become increasingly uncertain about everything. If
the economic slowdown began to become
worrisome during the previous year, in 2019 it
seems inevitable. We begin to note the
consequences in people's lives. Several studies
show a significant increase in levels of anxiety in
the population and people are beginning to look for
alternatives for handling these small or large
attacks of uncertainty.
Meanwhile, the American Psychiatric
Association recently published a study in
which it revealed that 39% of Americans say
they feel more anxious during the most recent
year, and Barnes & Noble bookstores reported
that book sales related to the management of
anxiety grew 25% over the previous year.
As others have noted, we live in a moment in
history where we have more data and more
information than ever before, and yet we live in
a permanent sense of uncertainty. This
generates a permanent desire to escape and
makes it more and more difficult to abandon
short-term, survival thinking. According to
some research, we are living with the highest
labor turnover in recent decades. The
economic issue will be the factor that will
drive the feeling of anxiety. Most analysts
agree that an economic ‘crash’ is unlikely but
that a recession is possible. Factors that add
to this risk include the performance of the
stock market, Brexit and the United States’
trade war with China.
It is interesting in this context to analyze the
growth of some alternatives for the treatment
of anxiety. The use of cannabidiol, known as
CBD, is growing and it is experiencing a boom
corresponding to the legalization of marijuana
in Canada and in a growing number of states
within the United States. One notes formats
ranging from candies to vaping options. In
fact, while reducing tobacco consumption,
according to a study published by the BBC, the
number of people who vape has multiplied by
7 in the last five years and according to the
New York Times is the largest growth in the
consumption of any substance that has been
noted.
According to The Economist, marijuana use
will grow up to 40% thanks to deregulation.
Many traditional companies have begun to
note the opportunities for this growth, in many
cases, to associate their products with the
benefits of treating anxiety. Recently, the AB
InBev brewery reported that it is developing a
non-alcoholic beverage in conjunction with
Tilray, a company that produces cannabis
derivatives. But this will not be the only thing
that will come in this area. We will hear about
adaptogens, natural products that come from
ayurvedic Chinese medicine and which act to
control stress through hormonal regulation.
Although they are not new, they will begin to
gain a place in the lives of many more people
in the West, overwhelmed by the pressures of
everyday life and prisoners of uncertainty.
The pressures that the consumer experiences
today arise from many sources. Fears about
changes in the workplace, the comparing of
themselves with the lives of others that
results from social networks, as well as the
fundamental questions about life that are
becoming more and more critical in societies
where people note how the retirement age is
increasing and everything this implies for
current and future life. So brands have a
great opportunity to help people see the
positive side of life and of the present. This is
particularly relevant for categories of
products or services that can have a real
impact by reducing this feeling of anxiety.
FOR BRANDS…
REFERENCES
http://bit.ly/moreanxious
http://bit.ly/bnbooksanxiety
http://bit.ly/jobquittingrecord
http://bit.ly/economycrash
http://bit.ly/cbdgrowth
http://bit.ly/bbcvapinggrowth
http://bit.ly/nytimesvaping
http://bit.ly/abinbevcannabis
POST-AUTHENTICITY
After years of fascination with the concept of
authenticity, the term has begun to wear out. What
is really authentic in a world where everything can
be forwarded, 3D printed or falsified? The concept
of honesty, a value that generates much more
credibility, is replacing authenticity. From
authenticity we also turn the page on the concept
of the “hipster.”
The same elements began to be produced in
quantity: wood with recycled appearance,
Edison bulbs, industrial furniture, tiles, retro
glass cups used as glasses... The search to
put authentic elements everywhere ended up
rendering everywhere inauthentic. If we really
think about it, the effort to be authentic is a
contradiction in itself. For some, the hipster
culture was the result of the financial crisis of
2008 because people began to value history,
heritage and longer-lasting objects more. But
more than ten years have passed and those
classic objects ended up being produced in the
millions made of plastic in a factory in China.
The online magazine Medium recently
published an article in which it defines this
moment in history as the era of post-
authenticity. The first of the themes that it
talks about has to do with fake news and how
this has spread such that people are not able
to recognize what is reality and what is a lie.
The format of social networks has a lot to do
with this deterioration of authenticity because
the publication of the perfect photo trying to
seem spontaneous, generates less and less
interest. At the same time, seeing something
online is no longer a guarantee that it is the
truth and people are beginning to become
increasingly aware of this.
In recent years, software companies like Adobe
or Lyrebird have developed tools that with just
a few minutes of audio, can generate the
“authentic” voice of someone reproducing the
speech you want. Just a simple assembly of
images to have a message or even a video that
quickly goes viral in WhatsApp, for example.
With this, a political candidate can earn points
or generate rejection within a population in a
matter of seconds. Facebook has modified
WhatsApp to make it more difficult for users to
send messages to large groups. Even so it is
almost impossible to control false ideas that
may be perceived by many as something real.
The essence of the concept of authenticity
comes from being genuine, being oneself as
one interacts with others. That is why in a
world where everything can be reproduced,
copied and made viral, perhaps a more useful
concept is honesty. Today it is very difficult for
people, companies or institutions to be truly
genuine, for their proposals to be unique and
unrepeatable. But, on the other hand, it is
possible to demand that they tell the truth. The
citizen wants to be told the origin of things,
their true intentions or the destiny of their
spent resources. In 2019 we will see how
building upon transparency and honesty
achieves more impact.
The presence of influencers in social
networks will remain very strong in 2019.
But we will see more consumers sharing
their brand experiences and becoming
influencers on a smaller scale. Big social
network celebrities promoting products and
services will begin to be seen as part of that
“false authenticity.” In 2019, brands should
encourage the emergence and consolidation
of micro-influencers who, although they
lead networks that have less reach, achieve
much more credibility with their audiences.
In summary: More honesty and less ‘false
authenticity’
FOR BRANDS…
REFERENCES
http://bit.ly/postauthencityera
http://bit.ly/forbesauthenticity
http://bit.ly/afterauthenticity
http://bit.ly/recreateanyvoice
http://bit.ly/whatsappeconomist
http://bit.ly/endofinfluencers
VIVE LA SOLITUDE
Solitude is a concept that has always had negative
associations. But in a world in which we will see
more and more single people, other visions begin
to be generated. In 2019 there will be new
solutions for solitude. The concept of being single
will be redefined in the eyes of many. But, at the
same time, alarms are generated when solitude
means depression or puts people's health at risk.
According to an IPSS [National Institute of
Population and Social Security Research (of
Japan)] study, 40% of households in Japan will
be composed of a single individual by the year
2040. In the United States, the number is already
42% versus 39% a decade ago. The growth of
single-person households is a reality in virtually
every country in the world, as well as the growth
of being single as a civil status. On the positive
side, a study published by CNN states that,
paradoxically, single people have more sex than
married people or those who live as a couple. It
also concludes that people who stay single have
better levels of self-esteem and, in most cases,
particularly women, enjoy better health.
On the other hand, being single seems to have
other not-so-positive connotations. According to
a Pew Research Center study, housing costs are
forcing people to live with housemates or
apartment-mates. In this way, new, alternative
forms of the traditional family begin to be arise.
Nowadays, the emergence of communities of
single people does not mean living under the
same roof. Fribo, a robot developed in South
Korea, helps people who are alone to interact
with others by creating virtual accompaniment.
When the robot detects that the person is alone
at home doing some domestic work, Fribo
informs their friends who are also alone so that
a conversation and, in this way, a form of
companionship is the result.
But the issue of solitude is also worrying from
other perspectives, primarily when associated
with depression. In the United Kingdom,
awareness of suicide has grown, where it is the
leading cause of death in men under 45 years of
age. Several years ago, the initiative called
CALM (Campaign Against Living Miserably) was
founded to generate awareness and offer help
and support to men. One of the most talked
about actions of CALM occurred last March
when Londoners were surprised by Project 84,
which reproduced the bodies of 84 young men
(corresponding to the number of suicides per
week in the country) on top of an emblematic
tower. Suicide rates in the United States have
grown 30% in the last 17 years, so the issue will
be increasingly relevant and will be more present
in the media.
Solitude will now be perceived in a less
stigmatized and more positive way. And also,
society will be more and more inclined to ensure
that solitude does not mean a risk. We will see
novel ideas such as the one led by former
Google employee, Fei-Fei Li with a Stanford team
that used voice recognition, facial expressions
and algorithms to make every smart-phone a
device for the early identification of signs of
depression.
Last April, the cafeteria chain Costa
Coffee launched an initiative called ‘The
Chatty Café’ where people could activate a
sign on their tables to indicate that they
were open to chatting with some stranger
while drinking their coffee. Brands that
explore the opportunities to create value
among the population groups that live
alone can profit from a trend that can
provide many benefits in the medium and
long term. The brands that fit into their
lives will remain forever.
FOR BRANDS…
REFERENCIAS:
http://bit.ly/timetobesingle
http://bit.ly/sharinghousing
http://bit.ly/friborobot
http://bit.ly/calmhomepage
http://bit.ly/campaigncalmddb
http://bit.ly/detectiondepression
http://bit.ly/costachattycafe
PARALLEL REALITY
With the help of technology, physical spaces allow
us to experience personalized experiences. There
are more and more proposals that allow the same
space to be experienced by each inhabitant in a
different and personal way. In previous years we
had talked about how brands create fluid and
frictionless experiences. The trend is strengthened
with other examples that will allow us to
understand the new relationships of people with
spaces.
Data and technology have transformed much of the
experience we have within physical spaces. Last
November, Suning, the Chinese appliance retail
giant, launched the Biu stores, the first in its
category to have no personnel at points of sale and
which work through facial recognition and RFID
technology. So buyers just have to take the
products and cross the exit hallway. The complete
experience is regulated with the help of artificial
intelligence from the analysis of the flow of clients
and their preferences.
Something similar will happen with advertising in
physical spaces where it will be easier to address
people according to their profile. In some of the
subway stations in Sao Paulo, sensors were
installed to identify the number of people waiting
for the subway, as well as their mood and
demographic characteristics (gender and age) and,
in this way, to offer advertisements about brands
and products that best fit. Similar developments for
cell phones allow for experiences that traditionally
have only existed in physical spaces. The purchase
by L'Oreal of ModiFace, an augmented reality and
artificial intelligence company, is proof of how
companies that have traditionally been strong in
retail are still obsessed with offering experiences
that open new opportunities for experimentation
with products, thus expanding the possibilities that
until now were limited to physical spaces.
The principle of using the virtual to improve the real
experience continues to motivate new proposals.
Euromonitor predicts that data and artificial
intelligence will make it possible to better select the
location of chairs for a show, for example, by
placing families with children of similar ages or
people with complementary profiles near each
other. And to the extent that something is clear, it is
that physical spaces will be more effective than
ever. The Economist made a recount of the artistic
installations that were inaugurated last year
throughout the world. It identified 107 large spaces
dedicated to art, including museums, theaters and
cultural spaces. There will be many opportunities to
integrate technology when it comes to attracting
the public and maximizing their experience within
those spaces.
Finally, relating to the theme of the coexistence of
physical spaces and virtual spaces, it is important
to note the increasing relevance that electronic
games acquire to the point of being formally
considered to be a sport. The ESL, which is the
most traditional video games league, is one of the
most important sports brands in the world today.
According to a Clairfield report, the growth of
eSports revenues between 2015 and 2020 will be
more than 35%. In some countries such as
Germany, television channels have begun to
transmit gaming matches, in some schools they are
already accepted as sports and it is increasingly
common to see fans go to physical spaces to
watch their idols play live. Which is, then, another
fact that demonstrates the parallel reality that will
be experienced in physical spaces where, with the
help of technology, each one ‘augments’ their own
experience.
Many leading retail brands have understood that
virtual and augmented reality are no longer a
‘fun toy’ and have noted the strategic value they
entail. There are at least three large areas in
which a parallel reality mentality can develop,
enhancing the point of sale or any other physical
space. The first being the generation of content
with the help of augmented reality to generate
emotional connections and attract the interest of
visitors. Secondly, there are all the opportunities
that allow people to try on products or see them
placed in their own space before buying them
and that some brands like Ikea have developed
particularly well with their Ikea Place
application. Finally, and perhaps most
importantly, it relates to the opportunities for
personalization of the experience from the data
that allow each visitor to experience it in their
own way.
FOR BRANDS…
REFERENCES
http://bit.ly/suningstores
http://bit.ly/saopaulometro
http://bit.ly/lorealandmodiface
http://bit.ly/euromonitorvenue
http://bit.ly/economistculturebiz
http://bit.ly/gaminigreport
http://bit.ly/appikeaplace
DISCONNECTION TIME
From all directions we are exposed to ideas and
initiatives inviting people to disconnect, to depend
less on technology and to rediscover outdoor
activities. 2019 seems to be a year in which we are
going to question the appropriateness of the
relationship with the cellular phone and also with
technological advances in general. We may see the
first anti-robot movements.
A couple of months ago, one of the leading
telecommunications companies in the United
Kingdom launched a campaign with a strong
message: “Phones are good”, with humor and taking
a tour of different moments of history, inviting
people to recognize the advantages that being
connected today brings us. This fact is significant
because it does not seem so obvious that in the 21st
century someone would need to defend the value of
technology in our lives. The truth is that various
initiatives are warning us about excessive use of
electronic devices. In an article in Wired magazine,
the power of social networks and their ability to
convert us into ‘zombies’ by the generation of
dopamine in our brain was recently contemplated.
We will see many proposals inviting people to enjoy
the outdoors more, to spend more time with people
in real life and to control the hours they spend on
social networks.
One of the characters considered among the most
innovative of 2018 according to Fast Company was
Graham Dugoni founder of Yondr, a company that
produces small cases in which people put their cell
phone during an event in order to block the signal
and that can only be opened when leaving the place.
Another similar innovation is by Palm, the legendary
company that created the digital personal assistants
in the 90s, and that now offers the market a small
phone that is synchronized with the user's smart-
phone and that allows access to certain
functionalities while silencing all alerts. The idea is
that it is a device that can be carried for a weekend
or an exit at night to be connected but without the
dependence of the cell phone.
The advances of artificial intelligence will be
increasingly questioned from different perspectives.
The threat that these can represent for certain jobs,
the dangers of some advances such as self-driving
cars and their legal implications. A Gartner study
revealed that 65% of consumers in the United States
and the United Kingdom think that advances in
artificial intelligence will destroy their privacy.
California signed a new law last September that
requires companies to let consumers know when
they are speaking to an AI-fueled chatbot online. A
few months ago, Singapore announced the creation
of an advisory board to shed light on the issue. This
board will include the big technology companies and
also academics and authorities seeking to create a
framework for the subject. We will see many other
countries that will be establishing similar
organizations.
And although for many, technology is more
important than the man in the world today, the reality
is that, as we have heard from many experts,
progress will be consistently realized towards the
integration of man with machine. In 2019 there will
be a lot of talk about cobots, collaborative robots
that are developed to make the work of humans
better and more efficient. With respect to mobile
telephones and artificial intelligence and the use of
data, we will be living through a period of transition
towards more intelligent utilization where it is clear
that it is the person and their needs that will have to
prevail.
Vodafone has recently announced a
program called ‘What will you be?’ which
seeks to prepare close to 10 million
young people for the jobs that will be
required in the future as part of the
digital economy. Brands that bet on
helping to close the gap between people
and machines will discover a great
opportunity to connect with people and
communities. Similarly, brands that
motivate people to enjoy the best of
technology as part of life, and not
instead of life, will earn people’s
appreciation and respect.
FOR BRANDS…
REFERENCES
http://bit.ly/phonesaregood
http://bit.ly/mobilezombie
http://bit.ly/howyondrworks
http://bit.ly/palmsmartphone
http://bit.ly/smartcobots
http://bit.ly/vodafonewhatwill
MASCULINITY REINVENTED
For years we have heard about the growing power of
women. Surely there is a lot missing in terms of
equal rights, particularly in the workplace, but the
reality is that we are finally approaching a historic
moment in the equitable relationships of power in
many corporations and governments. This is why the
significant reflection about the role of men,
historically accustomed to playing leadership roles,
appears. In these times that we live in, the
reinvention of masculinity is urgently needed.
The famous futurist Faith Popcorn said a few
months ago that “it is the end of the era of man,
the end of the era as the dominant force in culture
and the transition will not be easy”. In his report
he said that men are furious and lost and said
that one piece of evidence is that 70% of suicides
in the world are committed by men. Women, on
the other hand, are experiencing a great moment
when they can finally make decisions about
whether or not they want to get married and
whether or not they want to be mothers. And
although there is still a long way to go, there are
very significant advances such as the fact that in
the United Kingdom companies have had to start
reporting gaps in wages between men and
women.
How should we rethink the role of today’s men?
This is the obligatory question. In an article called
‘What happens with Toxic Masculinity?’, the
sociologist Michael Kimmer said “masculinity is a
role that men play for other men to judge us,
criticize us, evaluate us and decide whether we
are doing well or not”. There are many elements
that define the essence of masculinity. One
example is violence as an expression of force,
which for some has been at the center of what it
means to be a man and that it is important to re-
evaluate this from the education perspective,
seeking to replace damaging stereotypes.
Some brands begin to explore these new
masculine roles. It is interesting to mention the
campaign developed by Mercedes-Benz in
Australia called “Tough Conversations” that
included a documentary in which the artist Henry
Rollins traveled all over Australia asking different
men what ‘toughness’ means to them. Another
case that has generated a lot of impact in the
media is that of football teams such as Los
Angeles Rams, who have recruited two men into
their group of cheerleaders. Other teams like the
New Orleans Saints' that will follow this trend
representing a gigantic paradigm shift in a
traditionally masculine environment such as the
NFL.
There is no doubt that questions about
masculinity come at a time when there are more
and more conversations about the concept of
gender. The theme of sexual identity will be one of
the most motivated discussions in 2019. We will
continue to hear a lot about “gender self-
identification”, the idea that humans can be better
classified based on the decision of each
individual rather tan biological sex. Some
universities in the United States are noted as an
example where the student is allowed to choose
the pronoun with which they wants to identify
themselves. They are topics that will be
increasingly controversial. The most interesting is
to understand the opportunities that arise from a
much broader view of the concept of gender.
For years, Unilever’s Axe benefited from creative
concepts that highlighted the seductive power of
men. The proof that we are facing a new reality is
the change that Axe has begun to make in its
communication for more than a year. Its latest
campaign was inspired by the searches that men
do on Google saying “it's good that a man ...”
validating doubts as whether it's okay to be
skinny, to wear pink or not to be interested in
sports, among many other stereotypes. In the
United Kingdom they created a temporary store
where men could find all the products which
would make it easier for them to rid themselves
of labels. There are many lessons for brands
both when it comes to addressing men and
women, apart from gender stereotypes.
FOR BRANDS…
REFERENCES:
http://bit.ly/futureofmasculinity
http://bit.ly/genderwageuk
http://bit.ly/conversationsmercedes
http://bit.ly/malecheerleaderla
http://bit.ly/economistgender
http://bit.ly/axeitsokforguys
http://bit.ly/popupstorelynx
ENVIRONMENTALLY SERIOUS
In recent years, the conversation about taking care
of the planet has been increasing in volume due
both to the climatic changes that we began to
experience and to the negative or insufficient
response that some governments have provided on
the issue. 2019 may be the year in which citizens
make a real and tangible commitment with
changes in lifestyle that favor more
environmentally friendly solutions.
Last October, the United Nations
Intergovernmental Panel on Climate Change
published a report warning countries to act
immediately. It indicated that climate change is
having devastating effects on human rights
including life, health, food and housing. It seems
that after postponing the issue or leaving it as a
secondary point on the agendas, people are the
ones who are listening most to this call and
demanding that the environmental issue have the
important place it merits. It is the people who with
their actions are pushing the commitment of
companies and governments. The financial
services company Aspiration created the Impact
Measurement that collects data on the
environmental commitment of 5,000 companies
so that their clients can consult the environmental
impact of their purchasing decisions.
A good example in citizen leadership is provided
for the issue of mobility. Vaticina Fjord, which will
have fully integrated public transport and
individual transport by 2021. More and more
people will be transported with an ecosystem
mentality where they will decide in each case the
option that best suits them, and with that, very
likely that benefiting the planet. Uber in the United
Kingdom is promoting an initiative for drivers to
convert to electric vehicles. It is expected that
twenty thousand drivers will make this conversion
such that by 2025 all of the cars that are part of
the Uber platform will work with this form of
energy.
In 2019 we will hear more about the importance of
environmental commitment relating to clothing.
The consumer will support brands that receive
used garments and facilitate their recycling. There
will be a lot of support for initiatives such as
Evrnu, which has developed a process that takes
cotton from used garments and turns it into new
fibers. Public opinion will reject practices that are
considered a threat to the environment. Following
a scandal last October, Burberry publicly
committed to ending the practice of burning the
brand's unsold clothing and assured that those
items will be reused, repaired or recycled.
There is no doubt that this step from discussion
to real action for the benefit of the planet will
directly impact daily life. According to The
Economist, 2019 will be the year in which
veganism will be an increasingly widespread
practice. This will be particularly true among the
“millennials” (who in 2019 are for the first time the
largest population group, having overtaken the
“babyboomers”). 25% of them claim to be
vegetarian or vegan. Unilever and Tyson Foods are
pushing initiatives to develop meat-replacement
products. And perhaps one of the most striking
cases will be that of Just, a start-up that has been
founded to create chicken meat using cells from
their feathers. In this way it will be possible,
literally, to eat the breast of a chicken knowing
that the animal is still alive, running through the
field.
For 2019, the environmental issue is an
obligatory portion of the agenda of all brands. It
has long ceased to be optional. So perhaps the
most interesting thing now will be the ability of
brands to identify opportunities for innovation
based on environmental issues being promoted
by people. An inspiring example is that of
FinalStraw, which upon noting the widespread
rejection of the use of straws or plastic straws,
has created a collapsible straw made from
stainless steel that people can carry with them
all the time and thus avoid environmental
damage without depriving themselves of using
an object that allows one to enjoy drinks more.
The idea has been so well received that it has
managed to raise 1.8 million dollars on
Kickstarter and is already in the manufacturing
phase.
FOR BRANDS…
REFERENCES
http://bit.ly/climatechangeIPCC
http://bit.ly/aspirationaim
http://bit.ly/uberukelectric
http://bit.ly/evrnufibers
http://bit.ly/burberryunsold
http://bit.ly/yearofvegan
http://bit.ly/justculturedmeat
http://bit.ly/finalstrawkick
The compilation of trends included here is the
result of capture, filtering and evaluation of many
direct and indirect sources. Among them worth
mentioning:
www.adage.com
www.adweek.com
www.bbc.com
www.bloomberg.com/businessweek
www.businessinsider.com
www.buzzfeed.com
www.cnbc.com
www.cnn.com
www.digitaltrends.com
www.economist.com
www.emarketer.com
www.entrepreneur.com
www.euromonitor.com
www.facebook.com/business/insights
www.faithpopcorn.com/
www.fjordnet.com
www.forbes.com
www.forrester.com
www.fortune.com
www.huffingtonpost.com
www.iconoculture.com
www.independent.co.uk
www.lsnglobal.com
www.luckie.com
www.mashable.com
www.media.mit.edu/
www.medium.com
www.mintel.com
www.newsweek.com
www.nielsen.com
www.npr.org
www.nytimes.com
www.pewresearch.org
www.psfk.com
www.singularityhub.com
www.slate.com
www.sparksandhoney.com
www.springwise.com
www.ssir.org
www.techspot.com
www.thecoolhunter.net
www.thinkwithgoogle.com
www.kantarfutures.com
www.techcrunch.com
www.thememo.com
www.theverge.com
www.time.com
www.trendcentral.com
www.trendhunter.com
www.trendland.com
www.trendoriginal.com
www.trendwatching.com
www.vice.com
www.washingtonpost.com
www.wired.com
Vice-President of Strategic Planning at DDB Latina, the DDB Worldwide division
that includes Latin America, Spain and the US Hispanic market. He writes
regularly for his blog www.juanisaza.com. He lives and works in Miami.
Reports from previous years since 2010 are available on
www.slideshare.net/juanisaza
Facebook: https://www.facebook.com/juanisazaplanner/
Twitter: @juanisaza / Instagram: @juanisaza
Design: Pablo Dávila
This document can be totally or partially reproduced
provided that its source and authorship are adequately
cited.

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Surviving Anxiety in a Polarized World

  • 1. Juan Isaza – The Insight Point – www.juanisaza.com - @juanisaza
  • 2. 2019 OF CLASS Perhaps the most difficult thing when it comes to selecting trends for 2019 has been to summarize the issues that will impact us this year into eight themes. Many issues relating to politics, the economy, technology and culture occur to us that will impact the new year. With respect to the entirety of the trends, one can note that some of the trends can be seen more as large umbrellas containing many observations. This indicates to us that it will be a very active year, full of ideas and proposals that will originate from all corners of the planet. Many of the themes that have been noted in previous years’ reports will continue to impact our reality in this new year. This is the case with blockchain and its multiple applications, the transformative power of artificial intelligence and data across all industries, the desire to live in a more minimalist fashion, and the debate about the truth of the information that we receive via social networks. As such, one can find the eight themes that indicate significant changes in our reality below, themes that raise questions, but which, above all, in most cases come with opportunities that brands can capitalize upon. As we always say, innovation and the generation of value are the best response to changes in the environment. A happy and very creative 2019!
  • 3. EXTREME POLARIZATION SURVIVING ANXIETY POST-AUTHENTICITY VIVE LA SOLITUDE PARALLEL REALITY DISCONNECTION TIME MASCULINITY REINVENTED ENVIRONMENTALLY SERIOUS
  • 4. EXTREME POLARIZATION If in recent years we thought we were living in a polarized world, we discovered that it was only the beginning. The citizen feels that it is increasingly difficult to find points in common during conversations about politics. He or she feels exasperated to the point of starting to point the finger at those who motivate this division. Issues such as refugees, inequality and moral and religious views will continue to divide us during 2019.
  • 5. The Pew Research Center, which historically measures polarization in American society based on the size of the gap between the two parties' approval of the president, says that we are at levels that have never been seen before. And according to a study published by CBS, 81% of Americans say they can not agree with the other side on basic facts. Surely the results are very similar for measurements carried out in some countries in Europe, Asia or Latin America. The year 2019 will be a year during which we will see more polarization to the point of generating social or even geographical fracturing. Several issues will be edging societies towards division. The first is related to inequality. One of the most commented upon political books during the final months of 2018 was written by Steven Pearlstein of the Washington Post, which questions whether capitalism will survive while demonstrating that as inequality increases, so does polarization. Refugees and their increasing numbers across various latitudes will be an issue that will continue to fuel polarization in many societies. At the same time, religious persons will inevitably exist as a factor in the division. Politics and morals will become increasingly difficult to separate. In 2019 there will be a lot of discussion about the applicability of moral principles to new fields such as artificial intelligence of tools that will begin to make decisions that for some will be incorrect from an ethics point of view. As one of its primary trends, LSN Global talks about ‘Morality Recoded’ and anticipates that we will be facing moral dilemmas that will test the understanding of what it means to be human and that many will want to approach this from a religious perspective and others from a practical perspective. The people, tired of the division and feeling the tense atmosphere of each conversation, will seek to identify who are responsible for the division. The independence and objectivity of social networks and the media will continue to be questioned. The hopeful thing is that initiatives that seek to unite society will be increasingly discussed. More in Common and Better Angels are civil organizations founded within the United States after the 2016 elections for understanding the social visions of various groups and trying to identify some common ground. We will see people who prefer to completely ignore politics while we will see leaders inviting societies to forget the visions of one or the other side of the political spectrum and focus on what unites them and not on what separates them. An article on the online magazine Medium predicts that as the world becomes more polarized, so will brands, and cites Nike as an example, with its campaign protaganized by controversial sportsman Kaepernick, this campaign having resulted in a boycott by some political groups in the United States. However, it is clear that only brands with a strong conviction and a large amount of credibility will be able to enter into such high voltage discussions. The others will find better opportunities by focusing on the factors that unite and reconcile societies even if those points are increasingly scarce or, for some, may be perceived as having a low impact on audiences. FOR BRANDS… REFERENCES http://bit.ly/morepolarized http://bit.ly/polarizedamerica http://bit.ly/capitalismsurvive http://bit.ly/moralityrecoded http://bit.ly/moreincommonorg http://bit.ly/polarizationbrands
  • 6. SURVIVING ANXIETY Last year we said that fear would lead people to become increasingly uncertain about everything. If the economic slowdown began to become worrisome during the previous year, in 2019 it seems inevitable. We begin to note the consequences in people's lives. Several studies show a significant increase in levels of anxiety in the population and people are beginning to look for alternatives for handling these small or large attacks of uncertainty.
  • 7. Meanwhile, the American Psychiatric Association recently published a study in which it revealed that 39% of Americans say they feel more anxious during the most recent year, and Barnes & Noble bookstores reported that book sales related to the management of anxiety grew 25% over the previous year. As others have noted, we live in a moment in history where we have more data and more information than ever before, and yet we live in a permanent sense of uncertainty. This generates a permanent desire to escape and makes it more and more difficult to abandon short-term, survival thinking. According to some research, we are living with the highest labor turnover in recent decades. The economic issue will be the factor that will drive the feeling of anxiety. Most analysts agree that an economic ‘crash’ is unlikely but that a recession is possible. Factors that add to this risk include the performance of the stock market, Brexit and the United States’ trade war with China. It is interesting in this context to analyze the growth of some alternatives for the treatment of anxiety. The use of cannabidiol, known as CBD, is growing and it is experiencing a boom corresponding to the legalization of marijuana in Canada and in a growing number of states within the United States. One notes formats ranging from candies to vaping options. In fact, while reducing tobacco consumption, according to a study published by the BBC, the number of people who vape has multiplied by 7 in the last five years and according to the New York Times is the largest growth in the consumption of any substance that has been noted. According to The Economist, marijuana use will grow up to 40% thanks to deregulation. Many traditional companies have begun to note the opportunities for this growth, in many cases, to associate their products with the benefits of treating anxiety. Recently, the AB InBev brewery reported that it is developing a non-alcoholic beverage in conjunction with Tilray, a company that produces cannabis derivatives. But this will not be the only thing that will come in this area. We will hear about adaptogens, natural products that come from ayurvedic Chinese medicine and which act to control stress through hormonal regulation. Although they are not new, they will begin to gain a place in the lives of many more people in the West, overwhelmed by the pressures of everyday life and prisoners of uncertainty. The pressures that the consumer experiences today arise from many sources. Fears about changes in the workplace, the comparing of themselves with the lives of others that results from social networks, as well as the fundamental questions about life that are becoming more and more critical in societies where people note how the retirement age is increasing and everything this implies for current and future life. So brands have a great opportunity to help people see the positive side of life and of the present. This is particularly relevant for categories of products or services that can have a real impact by reducing this feeling of anxiety. FOR BRANDS… REFERENCES http://bit.ly/moreanxious http://bit.ly/bnbooksanxiety http://bit.ly/jobquittingrecord http://bit.ly/economycrash http://bit.ly/cbdgrowth http://bit.ly/bbcvapinggrowth http://bit.ly/nytimesvaping http://bit.ly/abinbevcannabis
  • 8. POST-AUTHENTICITY After years of fascination with the concept of authenticity, the term has begun to wear out. What is really authentic in a world where everything can be forwarded, 3D printed or falsified? The concept of honesty, a value that generates much more credibility, is replacing authenticity. From authenticity we also turn the page on the concept of the “hipster.”
  • 9. The same elements began to be produced in quantity: wood with recycled appearance, Edison bulbs, industrial furniture, tiles, retro glass cups used as glasses... The search to put authentic elements everywhere ended up rendering everywhere inauthentic. If we really think about it, the effort to be authentic is a contradiction in itself. For some, the hipster culture was the result of the financial crisis of 2008 because people began to value history, heritage and longer-lasting objects more. But more than ten years have passed and those classic objects ended up being produced in the millions made of plastic in a factory in China. The online magazine Medium recently published an article in which it defines this moment in history as the era of post- authenticity. The first of the themes that it talks about has to do with fake news and how this has spread such that people are not able to recognize what is reality and what is a lie. The format of social networks has a lot to do with this deterioration of authenticity because the publication of the perfect photo trying to seem spontaneous, generates less and less interest. At the same time, seeing something online is no longer a guarantee that it is the truth and people are beginning to become increasingly aware of this. In recent years, software companies like Adobe or Lyrebird have developed tools that with just a few minutes of audio, can generate the “authentic” voice of someone reproducing the speech you want. Just a simple assembly of images to have a message or even a video that quickly goes viral in WhatsApp, for example. With this, a political candidate can earn points or generate rejection within a population in a matter of seconds. Facebook has modified WhatsApp to make it more difficult for users to send messages to large groups. Even so it is almost impossible to control false ideas that may be perceived by many as something real. The essence of the concept of authenticity comes from being genuine, being oneself as one interacts with others. That is why in a world where everything can be reproduced, copied and made viral, perhaps a more useful concept is honesty. Today it is very difficult for people, companies or institutions to be truly genuine, for their proposals to be unique and unrepeatable. But, on the other hand, it is possible to demand that they tell the truth. The citizen wants to be told the origin of things, their true intentions or the destiny of their spent resources. In 2019 we will see how building upon transparency and honesty achieves more impact. The presence of influencers in social networks will remain very strong in 2019. But we will see more consumers sharing their brand experiences and becoming influencers on a smaller scale. Big social network celebrities promoting products and services will begin to be seen as part of that “false authenticity.” In 2019, brands should encourage the emergence and consolidation of micro-influencers who, although they lead networks that have less reach, achieve much more credibility with their audiences. In summary: More honesty and less ‘false authenticity’ FOR BRANDS… REFERENCES http://bit.ly/postauthencityera http://bit.ly/forbesauthenticity http://bit.ly/afterauthenticity http://bit.ly/recreateanyvoice http://bit.ly/whatsappeconomist http://bit.ly/endofinfluencers
  • 10. VIVE LA SOLITUDE Solitude is a concept that has always had negative associations. But in a world in which we will see more and more single people, other visions begin to be generated. In 2019 there will be new solutions for solitude. The concept of being single will be redefined in the eyes of many. But, at the same time, alarms are generated when solitude means depression or puts people's health at risk.
  • 11. According to an IPSS [National Institute of Population and Social Security Research (of Japan)] study, 40% of households in Japan will be composed of a single individual by the year 2040. In the United States, the number is already 42% versus 39% a decade ago. The growth of single-person households is a reality in virtually every country in the world, as well as the growth of being single as a civil status. On the positive side, a study published by CNN states that, paradoxically, single people have more sex than married people or those who live as a couple. It also concludes that people who stay single have better levels of self-esteem and, in most cases, particularly women, enjoy better health. On the other hand, being single seems to have other not-so-positive connotations. According to a Pew Research Center study, housing costs are forcing people to live with housemates or apartment-mates. In this way, new, alternative forms of the traditional family begin to be arise. Nowadays, the emergence of communities of single people does not mean living under the same roof. Fribo, a robot developed in South Korea, helps people who are alone to interact with others by creating virtual accompaniment. When the robot detects that the person is alone at home doing some domestic work, Fribo informs their friends who are also alone so that a conversation and, in this way, a form of companionship is the result. But the issue of solitude is also worrying from other perspectives, primarily when associated with depression. In the United Kingdom, awareness of suicide has grown, where it is the leading cause of death in men under 45 years of age. Several years ago, the initiative called CALM (Campaign Against Living Miserably) was founded to generate awareness and offer help and support to men. One of the most talked about actions of CALM occurred last March when Londoners were surprised by Project 84, which reproduced the bodies of 84 young men (corresponding to the number of suicides per week in the country) on top of an emblematic tower. Suicide rates in the United States have grown 30% in the last 17 years, so the issue will be increasingly relevant and will be more present in the media. Solitude will now be perceived in a less stigmatized and more positive way. And also, society will be more and more inclined to ensure that solitude does not mean a risk. We will see novel ideas such as the one led by former Google employee, Fei-Fei Li with a Stanford team that used voice recognition, facial expressions and algorithms to make every smart-phone a device for the early identification of signs of depression. Last April, the cafeteria chain Costa Coffee launched an initiative called ‘The Chatty Café’ where people could activate a sign on their tables to indicate that they were open to chatting with some stranger while drinking their coffee. Brands that explore the opportunities to create value among the population groups that live alone can profit from a trend that can provide many benefits in the medium and long term. The brands that fit into their lives will remain forever. FOR BRANDS… REFERENCIAS: http://bit.ly/timetobesingle http://bit.ly/sharinghousing http://bit.ly/friborobot http://bit.ly/calmhomepage http://bit.ly/campaigncalmddb http://bit.ly/detectiondepression http://bit.ly/costachattycafe
  • 12. PARALLEL REALITY With the help of technology, physical spaces allow us to experience personalized experiences. There are more and more proposals that allow the same space to be experienced by each inhabitant in a different and personal way. In previous years we had talked about how brands create fluid and frictionless experiences. The trend is strengthened with other examples that will allow us to understand the new relationships of people with spaces.
  • 13. Data and technology have transformed much of the experience we have within physical spaces. Last November, Suning, the Chinese appliance retail giant, launched the Biu stores, the first in its category to have no personnel at points of sale and which work through facial recognition and RFID technology. So buyers just have to take the products and cross the exit hallway. The complete experience is regulated with the help of artificial intelligence from the analysis of the flow of clients and their preferences. Something similar will happen with advertising in physical spaces where it will be easier to address people according to their profile. In some of the subway stations in Sao Paulo, sensors were installed to identify the number of people waiting for the subway, as well as their mood and demographic characteristics (gender and age) and, in this way, to offer advertisements about brands and products that best fit. Similar developments for cell phones allow for experiences that traditionally have only existed in physical spaces. The purchase by L'Oreal of ModiFace, an augmented reality and artificial intelligence company, is proof of how companies that have traditionally been strong in retail are still obsessed with offering experiences that open new opportunities for experimentation with products, thus expanding the possibilities that until now were limited to physical spaces. The principle of using the virtual to improve the real experience continues to motivate new proposals. Euromonitor predicts that data and artificial intelligence will make it possible to better select the location of chairs for a show, for example, by placing families with children of similar ages or people with complementary profiles near each other. And to the extent that something is clear, it is that physical spaces will be more effective than ever. The Economist made a recount of the artistic installations that were inaugurated last year throughout the world. It identified 107 large spaces dedicated to art, including museums, theaters and cultural spaces. There will be many opportunities to integrate technology when it comes to attracting the public and maximizing their experience within those spaces. Finally, relating to the theme of the coexistence of physical spaces and virtual spaces, it is important to note the increasing relevance that electronic games acquire to the point of being formally considered to be a sport. The ESL, which is the most traditional video games league, is one of the most important sports brands in the world today. According to a Clairfield report, the growth of eSports revenues between 2015 and 2020 will be more than 35%. In some countries such as Germany, television channels have begun to transmit gaming matches, in some schools they are already accepted as sports and it is increasingly common to see fans go to physical spaces to watch their idols play live. Which is, then, another fact that demonstrates the parallel reality that will be experienced in physical spaces where, with the help of technology, each one ‘augments’ their own experience. Many leading retail brands have understood that virtual and augmented reality are no longer a ‘fun toy’ and have noted the strategic value they entail. There are at least three large areas in which a parallel reality mentality can develop, enhancing the point of sale or any other physical space. The first being the generation of content with the help of augmented reality to generate emotional connections and attract the interest of visitors. Secondly, there are all the opportunities that allow people to try on products or see them placed in their own space before buying them and that some brands like Ikea have developed particularly well with their Ikea Place application. Finally, and perhaps most importantly, it relates to the opportunities for personalization of the experience from the data that allow each visitor to experience it in their own way. FOR BRANDS… REFERENCES http://bit.ly/suningstores http://bit.ly/saopaulometro http://bit.ly/lorealandmodiface http://bit.ly/euromonitorvenue http://bit.ly/economistculturebiz http://bit.ly/gaminigreport http://bit.ly/appikeaplace
  • 14. DISCONNECTION TIME From all directions we are exposed to ideas and initiatives inviting people to disconnect, to depend less on technology and to rediscover outdoor activities. 2019 seems to be a year in which we are going to question the appropriateness of the relationship with the cellular phone and also with technological advances in general. We may see the first anti-robot movements.
  • 15. A couple of months ago, one of the leading telecommunications companies in the United Kingdom launched a campaign with a strong message: “Phones are good”, with humor and taking a tour of different moments of history, inviting people to recognize the advantages that being connected today brings us. This fact is significant because it does not seem so obvious that in the 21st century someone would need to defend the value of technology in our lives. The truth is that various initiatives are warning us about excessive use of electronic devices. In an article in Wired magazine, the power of social networks and their ability to convert us into ‘zombies’ by the generation of dopamine in our brain was recently contemplated. We will see many proposals inviting people to enjoy the outdoors more, to spend more time with people in real life and to control the hours they spend on social networks. One of the characters considered among the most innovative of 2018 according to Fast Company was Graham Dugoni founder of Yondr, a company that produces small cases in which people put their cell phone during an event in order to block the signal and that can only be opened when leaving the place. Another similar innovation is by Palm, the legendary company that created the digital personal assistants in the 90s, and that now offers the market a small phone that is synchronized with the user's smart- phone and that allows access to certain functionalities while silencing all alerts. The idea is that it is a device that can be carried for a weekend or an exit at night to be connected but without the dependence of the cell phone. The advances of artificial intelligence will be increasingly questioned from different perspectives. The threat that these can represent for certain jobs, the dangers of some advances such as self-driving cars and their legal implications. A Gartner study revealed that 65% of consumers in the United States and the United Kingdom think that advances in artificial intelligence will destroy their privacy. California signed a new law last September that requires companies to let consumers know when they are speaking to an AI-fueled chatbot online. A few months ago, Singapore announced the creation of an advisory board to shed light on the issue. This board will include the big technology companies and also academics and authorities seeking to create a framework for the subject. We will see many other countries that will be establishing similar organizations. And although for many, technology is more important than the man in the world today, the reality is that, as we have heard from many experts, progress will be consistently realized towards the integration of man with machine. In 2019 there will be a lot of talk about cobots, collaborative robots that are developed to make the work of humans better and more efficient. With respect to mobile telephones and artificial intelligence and the use of data, we will be living through a period of transition towards more intelligent utilization where it is clear that it is the person and their needs that will have to prevail. Vodafone has recently announced a program called ‘What will you be?’ which seeks to prepare close to 10 million young people for the jobs that will be required in the future as part of the digital economy. Brands that bet on helping to close the gap between people and machines will discover a great opportunity to connect with people and communities. Similarly, brands that motivate people to enjoy the best of technology as part of life, and not instead of life, will earn people’s appreciation and respect. FOR BRANDS… REFERENCES http://bit.ly/phonesaregood http://bit.ly/mobilezombie http://bit.ly/howyondrworks http://bit.ly/palmsmartphone http://bit.ly/smartcobots http://bit.ly/vodafonewhatwill
  • 16. MASCULINITY REINVENTED For years we have heard about the growing power of women. Surely there is a lot missing in terms of equal rights, particularly in the workplace, but the reality is that we are finally approaching a historic moment in the equitable relationships of power in many corporations and governments. This is why the significant reflection about the role of men, historically accustomed to playing leadership roles, appears. In these times that we live in, the reinvention of masculinity is urgently needed.
  • 17. The famous futurist Faith Popcorn said a few months ago that “it is the end of the era of man, the end of the era as the dominant force in culture and the transition will not be easy”. In his report he said that men are furious and lost and said that one piece of evidence is that 70% of suicides in the world are committed by men. Women, on the other hand, are experiencing a great moment when they can finally make decisions about whether or not they want to get married and whether or not they want to be mothers. And although there is still a long way to go, there are very significant advances such as the fact that in the United Kingdom companies have had to start reporting gaps in wages between men and women. How should we rethink the role of today’s men? This is the obligatory question. In an article called ‘What happens with Toxic Masculinity?’, the sociologist Michael Kimmer said “masculinity is a role that men play for other men to judge us, criticize us, evaluate us and decide whether we are doing well or not”. There are many elements that define the essence of masculinity. One example is violence as an expression of force, which for some has been at the center of what it means to be a man and that it is important to re- evaluate this from the education perspective, seeking to replace damaging stereotypes. Some brands begin to explore these new masculine roles. It is interesting to mention the campaign developed by Mercedes-Benz in Australia called “Tough Conversations” that included a documentary in which the artist Henry Rollins traveled all over Australia asking different men what ‘toughness’ means to them. Another case that has generated a lot of impact in the media is that of football teams such as Los Angeles Rams, who have recruited two men into their group of cheerleaders. Other teams like the New Orleans Saints' that will follow this trend representing a gigantic paradigm shift in a traditionally masculine environment such as the NFL. There is no doubt that questions about masculinity come at a time when there are more and more conversations about the concept of gender. The theme of sexual identity will be one of the most motivated discussions in 2019. We will continue to hear a lot about “gender self- identification”, the idea that humans can be better classified based on the decision of each individual rather tan biological sex. Some universities in the United States are noted as an example where the student is allowed to choose the pronoun with which they wants to identify themselves. They are topics that will be increasingly controversial. The most interesting is to understand the opportunities that arise from a much broader view of the concept of gender. For years, Unilever’s Axe benefited from creative concepts that highlighted the seductive power of men. The proof that we are facing a new reality is the change that Axe has begun to make in its communication for more than a year. Its latest campaign was inspired by the searches that men do on Google saying “it's good that a man ...” validating doubts as whether it's okay to be skinny, to wear pink or not to be interested in sports, among many other stereotypes. In the United Kingdom they created a temporary store where men could find all the products which would make it easier for them to rid themselves of labels. There are many lessons for brands both when it comes to addressing men and women, apart from gender stereotypes. FOR BRANDS… REFERENCES: http://bit.ly/futureofmasculinity http://bit.ly/genderwageuk http://bit.ly/conversationsmercedes http://bit.ly/malecheerleaderla http://bit.ly/economistgender http://bit.ly/axeitsokforguys http://bit.ly/popupstorelynx
  • 18. ENVIRONMENTALLY SERIOUS In recent years, the conversation about taking care of the planet has been increasing in volume due both to the climatic changes that we began to experience and to the negative or insufficient response that some governments have provided on the issue. 2019 may be the year in which citizens make a real and tangible commitment with changes in lifestyle that favor more environmentally friendly solutions.
  • 19. Last October, the United Nations Intergovernmental Panel on Climate Change published a report warning countries to act immediately. It indicated that climate change is having devastating effects on human rights including life, health, food and housing. It seems that after postponing the issue or leaving it as a secondary point on the agendas, people are the ones who are listening most to this call and demanding that the environmental issue have the important place it merits. It is the people who with their actions are pushing the commitment of companies and governments. The financial services company Aspiration created the Impact Measurement that collects data on the environmental commitment of 5,000 companies so that their clients can consult the environmental impact of their purchasing decisions. A good example in citizen leadership is provided for the issue of mobility. Vaticina Fjord, which will have fully integrated public transport and individual transport by 2021. More and more people will be transported with an ecosystem mentality where they will decide in each case the option that best suits them, and with that, very likely that benefiting the planet. Uber in the United Kingdom is promoting an initiative for drivers to convert to electric vehicles. It is expected that twenty thousand drivers will make this conversion such that by 2025 all of the cars that are part of the Uber platform will work with this form of energy. In 2019 we will hear more about the importance of environmental commitment relating to clothing. The consumer will support brands that receive used garments and facilitate their recycling. There will be a lot of support for initiatives such as Evrnu, which has developed a process that takes cotton from used garments and turns it into new fibers. Public opinion will reject practices that are considered a threat to the environment. Following a scandal last October, Burberry publicly committed to ending the practice of burning the brand's unsold clothing and assured that those items will be reused, repaired or recycled. There is no doubt that this step from discussion to real action for the benefit of the planet will directly impact daily life. According to The Economist, 2019 will be the year in which veganism will be an increasingly widespread practice. This will be particularly true among the “millennials” (who in 2019 are for the first time the largest population group, having overtaken the “babyboomers”). 25% of them claim to be vegetarian or vegan. Unilever and Tyson Foods are pushing initiatives to develop meat-replacement products. And perhaps one of the most striking cases will be that of Just, a start-up that has been founded to create chicken meat using cells from their feathers. In this way it will be possible, literally, to eat the breast of a chicken knowing that the animal is still alive, running through the field. For 2019, the environmental issue is an obligatory portion of the agenda of all brands. It has long ceased to be optional. So perhaps the most interesting thing now will be the ability of brands to identify opportunities for innovation based on environmental issues being promoted by people. An inspiring example is that of FinalStraw, which upon noting the widespread rejection of the use of straws or plastic straws, has created a collapsible straw made from stainless steel that people can carry with them all the time and thus avoid environmental damage without depriving themselves of using an object that allows one to enjoy drinks more. The idea has been so well received that it has managed to raise 1.8 million dollars on Kickstarter and is already in the manufacturing phase. FOR BRANDS… REFERENCES http://bit.ly/climatechangeIPCC http://bit.ly/aspirationaim http://bit.ly/uberukelectric http://bit.ly/evrnufibers http://bit.ly/burberryunsold http://bit.ly/yearofvegan http://bit.ly/justculturedmeat http://bit.ly/finalstrawkick
  • 20. The compilation of trends included here is the result of capture, filtering and evaluation of many direct and indirect sources. Among them worth mentioning: www.adage.com www.adweek.com www.bbc.com www.bloomberg.com/businessweek www.businessinsider.com www.buzzfeed.com www.cnbc.com www.cnn.com www.digitaltrends.com www.economist.com www.emarketer.com www.entrepreneur.com www.euromonitor.com www.facebook.com/business/insights www.faithpopcorn.com/ www.fjordnet.com www.forbes.com www.forrester.com www.fortune.com www.huffingtonpost.com www.iconoculture.com www.independent.co.uk www.lsnglobal.com www.luckie.com www.mashable.com www.media.mit.edu/ www.medium.com www.mintel.com www.newsweek.com www.nielsen.com www.npr.org www.nytimes.com www.pewresearch.org www.psfk.com www.singularityhub.com www.slate.com www.sparksandhoney.com www.springwise.com www.ssir.org www.techspot.com www.thecoolhunter.net www.thinkwithgoogle.com www.kantarfutures.com www.techcrunch.com www.thememo.com www.theverge.com www.time.com www.trendcentral.com www.trendhunter.com www.trendland.com www.trendoriginal.com www.trendwatching.com www.vice.com www.washingtonpost.com www.wired.com
  • 21. Vice-President of Strategic Planning at DDB Latina, the DDB Worldwide division that includes Latin America, Spain and the US Hispanic market. He writes regularly for his blog www.juanisaza.com. He lives and works in Miami. Reports from previous years since 2010 are available on www.slideshare.net/juanisaza Facebook: https://www.facebook.com/juanisazaplanner/ Twitter: @juanisaza / Instagram: @juanisaza Design: Pablo Dávila This document can be totally or partially reproduced provided that its source and authorship are adequately cited.