2008: UX research, design and testing for all - models for bringing accessibility and usability together
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Presentation given by Jonathan Hassell (Head of Audience Experience & Usability, BBC Future Media & Technology) at UK Usability Professionals Association event in 2008. Covers: 3 models for including disabled people in user-experience design of products (inclusion, personalisation, and beyond inclusion); pros and cons of integrating usability and accessibility; how and when to include disabled groups in user-research and user-testing methodologies
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2008: UX research, design and testing for all - models for bringing accessibility and usability together
- 1. UX research, design and testing for all - models for bringing accessibility and usability together Jonathan Hassell Head of Audience Experience & Usability UPA event 7 th August 2008
- 15. e: jonathan@hassellinclusion.com t: @jonhassell w: www.hassellinclusion.com Contact me
Notas do Editor
- Thanks Nicola. This is the last presentation – so start thinking of questions for the end…
- I ’ ve been working in accessibility for years … And this is where we started …
- The web isn ’ t so much about information any more. It ’ s so much more than that …
- What people didn ’ t like about alternatives was where they weren ’ t as good as the real thing Web 2.0 seems to be all about personalisation now. Our recent research has shown that people want the BBC to enable them to personalise their experience of our website, personalising our homepage as Lucy mentioned, recommending TV programmes etc. So why not allow people to personalise the content…?
- You see what I ’ m saying. There is no reason why we shouldn ’ t do the same things in researching the needs of disabled people as we would non-disabled users .
- If we do anything like this at the moment, we do it separately…
- So how many extra groups are we talking about including to our user research recruitment?
- For test scripts - and if they are not, why not? The interaction between research from disabled people and non-disabled people is interesting here.
- Briefly put…