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4-for-3
BOOKING OFFER
plus
our
Practical
Routers and Switches
(Including TCP/IP and Ethernet)
for Engineers and Technicians
•	 Practical Fieldbus, DeviceNet and
Ethernet for Industry
•	 Practical Wireless Networking for
Engineers and Technicians
•	 Practical TCP/IP and Ethernet
Networking
•	 Practical Project Management for
Engineers and Technicians
Birmingham
20 & 21 May 2015
4 for 3 discount Offer - see registration form for details
Technology Training that Works
John Lawrence
B.Sc (Hons) M.Sc B.Com (Hons)
A 2-day practical workshop presented by:
TOTAL VALUE TO YOU - £368
EARLY BIRD
BOOKING OFFER
Book by 22 April 2015 and
you will receive 25% off the full
registration price + 4 eBooks
each with hundreds of pages of
engineering knowledge
Register NOW: Email the registration form to us at uk@idc-online.com
For more information contact (020) 8335 4014 or visit www.idc-online.com
AUSTRALIA • CANADA • india • IRELAND
Malaysia • NEW ZEALAND • SINGAPORE • SOUTH AFRICA
UNITED KINGDOM • UNITED STATES • VIETNAM
Only £995 per person
excluding VAT
You will learn how to:
•	 Configure, maintain and manage routers
•	 Understand what TCP/IP is and how to apply it
•	 Design, install and manage routed internetworks
•	 Segment networks with bridges, routers and switches
•	 Analyse internetwork protocols
•	 Troubleshoot and fix router and switch problems
•	 Improve the performance of networks and internetworks
•	 Understand and be able to construct a secure robust Local Area Network
(LAN)
•	 Plan and design networks better
•	 Set up a typical firewall
•	 Develop the basic skills to effectively troubleshoot TCP/IP and LANs
•	 Optimise company connectivity with LANs/intranets and the internet
•	 Construct a basic intranet
•	 Apply the appropriate network management tools to routers and
internetworks
Who should attend:
Anyone who will be designing, installing and commissioning, maintaining or
troubleshooting TCP/IP and intranet/internet sites will benefit. These include:
•	 Design engineers
•	 Electrical engineers
•	 Engineering managers
•	 Instrumentation engineers
•	 Network engineers
•	 Network system administrators
•	 Technicians
In a world of distinguished engineering professionals, finding presenters
who are leaders in their field is paramount. John Lawrence fits the
criteria as a distinguished presenter, receiving excellent course reviews
over the past 15 years.
John was extensively associated with the Diamond and Gold mining
industries in Southern Africa, and has over 20 years experience as a
project and departmental manager for a multinational oil company. During this time, John
focused on designing and managing the infrastructure of the telecommunications, data
communications and IT systems.
In the past 5 years, John has worked extensively for a number of multi-national clients,
managing projects including facilities management, budgeting and financial forecasting.
When John is not consulting or lecturing, he enjoys increasing his own skills by reading and
writing about state-of-the-art technology topics and how to optimise Return On Investment
(ROI) for the overall IT infrastructure. John is a dedicated professional who has trained
engineers and technicians around the world.
Practical Routers and Switches (including TCP/IP
discount Offer
SAVE
£995
* discounted and free registration to be
used for the same workshop
in the same venue
BUY Three
GET ONE FREE!
Register three people on a
public two-day workshop and
receive your fourth registration
FREE
An intensive, practical 2-day workshop presented by
John Lawrence B.Sc (Hons) M.Sc B.Com (Hons)
free reference manual
as a hard-copy and eBook (Valued at £79.95)
Our delegates don’t just receive photocopied notes!
You will receive a comprehensive fully illustrated reference manual filled
with hundreds of pages of tables, charts, figures and handy hints.
About IDC Technologies
Visit our WEB SITE
www.idc-online.com to download
FREE software and technical information
With a portfolio of over 300 workshops
specialising in the fields of industrial
data communications, telecommunications,
automation and control we have trained over
500,000 engineers, scientists and
technicians over the last 20 years.  
Wehaveanenthusiasticteamofprofessionals
in offices conveniently located around the
world, who are committed to providing the
highest quality of engineering and technical
training.
On-Site Training
All IDC Technologies training workshops are
available on an on-site basis, presented at
the venue of your choice, saving delegates
travel time and expenses, thus providing
your company with even greater savings.
SAVE MORE THAN 50% OFF
the per person cost!
2-day courses start from <£3,000
for up to 6 people, and can be
customised to your needs.
Have the training delivered
WHEN AND WHERE you need it!
For more information or a FREE detailed
proposal contact:
Kevin Baker on (020) 8335 4014 or
email: training@idc-online.com
The workshop
Routers and switches are primary components of most networks and obviously internetworks.
Routers are simultaneously the most complex component of networks and the most important.  
This workshop goes through the basics of routers, routed and routing protocols and the basic
rules to follow in building internetworks. If you are using any form of communication system or
are applying modern PLCs/SCADA systems this workshop will give you the essential tools in
working with networks. It is not an advanced workshop – but a hands-on one.
Pre-requisites
A basic working knowledge of industrial communications and applications be would useful but
is not essential.
Practical sessions
This is a practical, hands-on workshop enabling you to work through exercises which reinforce
the concepts discussed. Sessions include:
•	 Construct a simple local area network using 10/100BaseT
•	 Configure IP addresses and subnet masks
•	 Use ping utility and observe ARP operation
•	 Analysis of ARP/ICMP/IP/UDP/TCP
•	 Tracert and route commands
•	 Set up and analyse FTP sessions
•	 Quick analysis of packets using protocol analyser
•	 Web based view of network
•	 Configuration of switches
•	 Setup and analyse spanning tree
•	 Setup VLANs
•	 Analysis of internetwork protocols
•	 Troubleshooting a router and switch
•	 Routers and switches - configuration issues
•	 Firewall configuration
To gain full value from this workshop, please bring your laptop/notebook computer.
and Ethernet) for Engineers and Technicians
the program
Day ONE
INTRODUCTION
•	Basic concepts, access methods and
topologies
•	LANs, WANs, VLANs and VPNs
•	Open systems, OSI and ARPA models
•	TCP/IP protocol suite architecture
ETHERNET
•	10MBps Ethernet systems
-	 Media access control: CSMA/CD
-	 Layer 1 versions (10Base5/2/T/F)
-	Layer 2 addressing (MAC addresses)
•	Fast Ethernet
-	 Media access control: full duplex
-	 Layer 1 versions (100BaseTX/FX)
-	Full duplex, deterministic and dual
redundant Ethernet
INTERNET LAYER PROTOCOLS
•	IPv4
-	Address classes
-	 Subnet masking
-	 Classless addressing
-	 Subnetting and VLSM
-	 Supernetting and CIDR
-	Fragmentation
-	Header structure
-	 Deploying IP addresses
-	 Public and private IP addresses
-	 Allocating addresses with DHCP
-	Multicasting
-	 Multicast address management: NAT,
PIM
-	 Network address translation: NAT and
NAPT
-	Layer 2 vs layer 3 address mapping
-	 Address resolution: ARP
-	 Reverse address resolution: RARP
-	 Control messages: ICMP
•	IPv6
-	Addressing modes	
-	Header structure
-	 Extension headers
HOST TO HOST PROTOCOLS
•	TCP
-	 Principle of operation
-	Header structure
-	 Ports and sockets
-	 Sequence and acknowledgement
numbers
-	 Establishing and closing connections
-	 Sliding windows
•	UDP
-	 Principle of operation
-	Header structure
The fee for each workshop covers all materials
including workshop manual, lunches
and refreshments
PROCESS/APPLICATION LAYER
PROTOCOLS
•	Boot Protocol (BootP)
•	Dynamic Host Configuration Protocol (DHCP)
•	TELNET
•	File Transfer Protocol (FTP)
•	Trivial File Transfer Protocol (TFTP)
•	Network File System (NFS)
•	Simple Mail Transfer Protocol (SMTP)
•	Post Office Protocol 3 (POP3)
•	HyperText Transfer Protocol (HTTP)
•	Simple Network Management Protocol
(SNMP)
•	Domain Name System (DNS)
TCP/IP UTILITIES
•	Ping
•	ARP
•	Tracert
•	Netstat
•	Ipconfig
•	Winipcfg
•	Hosts file
MECHANICS OF BRIDGING
•	Basic operation of Ethernet bridges
•	Transparent, translating and speed
buffering bridges
•	Application
MECHANICS OF SWITCHING
•	Basic operation of Ethernet switches
•	Spanning Tree
•	Layer 2 vs layer 3 switches
•	Segment, port and IP switching
•	Applications: VLANs, collapsed backbones
and dual redundant rings
•	Troubleshooting switches
Day TWO
MECHANICS OF ROUTING
•	Basic operation of routers
•	Router functions
•	Static vs dynamic routing
•	Routing tables, metrics and protocols
•	Route advertisement
•	Convergence
•	Route calculation: distance vector vs link
state
•	Autonomous systems
•	Interior vs exterior gateway protocols
•	Border routers
•	Applications: WAN routers, collapsed
backbones, parallel backbones
ROUTING INFORMATION PROTOCOL (RIP)
•	Origins
•	Specifications
•	Packet format
•	Routing tables
•	Operation
•	Vector calculation
•	Dealing with topology changes
•	Limitations
ROUTING INFORMATION PROTOCOL
VERSION 2 (RIPv2)
•	Origins
•	Specifications
•	Additional features
•	Limitations
INTERIOR GATEWAY ROUTING PROTOCOL
(IGRP)
•	Origins
•	Specifications
•	Packet format
•	Routing tables
•	Operation
•	Vector calculation
•	Dealing with topology changes
•	Limitations
•	Multipath routing
ENHANCED INTERIOR GATEWAY ROUTING
PROTOCOL (EIGRP)
•	Origins
•	Improvements over IGRP
•	EIGRP data structures
•	Convergence
OPEN SHORTEST PATH FIRST (OSPF)
•	Origins
•	Specifications
•	Operation
•	OSPF data structures
•	Calculation of routes
ADVANCED ROUTING CONCEPTS
•	Multi Protocol Label Switching (MPLS)
•	IP Security (IPSec)
•	Access control lists
CONSTRUCTION OF ROUTER BASED
INTERNETWORKS
•	Basic rules to be followed
•	Topologies of simple internetworks
•	Topologies for larger networks
•	Design issues
•	Maintenance issues
•	Dealing with dissimilar protocols
•	Redundancy issues
TYING IT ALL TOGETHER
•	Current and future trends in routers
•	Critical areas of focus
SUMMARY, OPEN FORUM
AND CLOSING
Birmingham - 20 & 21 May 2015
	 Contact us for venue details
Contact:	 Company Name:
Company Address:
City:	 County:	 Post Code:
Phone:	Fax:	 Email:
	 Mr/Ms:	 Job Title:	 Email:
	 Mr/Ms:	 Job Title:	 Email:
	 Mr/Ms:	 Job Title:	 Email:
Should you have more people interested in attending this workshop, please contact Carol or Alison on (020) 8335 4014 or email: uk@idc-online.com
Delegate Details
Practical Routers and Switches (including TCP/IP and Ethernet) for Engineers and Technicians
Please register by 29 April
to avoid disappointment
Attendees:
workshop Details
Register three people on a public two-day workshop and receive your fourth registration FREE
*	 discounted and free registration to be used for the same workshop in the same venue.
discount offer - save £995 - BUY Three, GET ONE FREE!
	BOOKING FOR ONE DELEGATE:	 £995 x 	______ delegates	 = £______________
	BOOKING FOR four DELEGATES:	 £995 x 	 ______ delegates 	 = £______________	
The fourth participant is FREE
early bird booking offer: (if booking on or before 22 April 2015)
	 YES, I qualify and would like to receive my 4 FREE eBooks
	 PLUS 25% OFF the registration price 		 less 25%		= £______________
			 + VAT		= £______________
	
			 total		= £______________
I wish to pay by 	 Cheque, made payable to IDC Technologies
	 Company Order Number: __________________________________
Please charge my	 Mastercard 	 Visa	 	 Expiry Date: ____/_____
	 ______________________________________________________________
Cardholder’s Name:
Cardholder’s Signature
On the reverse of your card, above the signature,
is a security number. In order to authorise your
card transaction, we require the last 3 digits:
If the Cardholder's address
is not the same as shown
above please tick this box:
Please Note: Full payment is required prior to the commencement of the workshop.
1
3
payment Details Note: Prices are EXCLUSIVE of VAT
ABN 78 003 263 189Web Site:
www.idc-online.com
Email:
uk@idc-online.com
Mail:
IDC Technologies, Suite 18,
Fitzroy House, Lynwood Drive,
Worcester Park, Surrey, KT4 7AT
Fax:
(020) 8335 4120
register
now:
enquiries:
Phone:
(020) 8335 4014
Received a brochure in the mail
Received an email from IDC
Searched online (Google, Yahoo etc)
Recommended by a friend/colleague
Other (please specify) ________________________
______________________________________________
______________________________________________
______________________________________________
how did you hear about this
workshop?
workshop details
•	 Workshops start at 8:30am and finish at 5:00pm daily.
•	 Registration is from 8:00am on the first day.
•	 The workshop fees are per delegate and include a reference
manual, handouts, lunches and all refreshments.
•	 Full payment is required prior to the commencement of the
workshop.
Early Bird BOOKING Offer
Please note that the Early Bird Booking Offer is only available
to those registrations received by 22 April 2015 and paid prior
to the commencement of the workshop.
Cancellation
A fee of 20% will apply for written cancellations received  
7-14 days prior to the commencement of the workshop.
Cancellations received less than 7 days prior to the workshop
are not refundable however substitutes are welcome.
Confirmation
Confirmation will be sent upon receipt of registration. Full
details and workshop instructions will be sent to you prior to
the workshop date.
Please Note
Venues to be confirmed upon registration. Venues are subject
tochange. Instructors may change without notice.  
IDC Technologies has no affiliation with suppliers or
manufacturers and therefore presents a completely unbiased
factual view of the industry.
100% MONEY BACK GUARANTEE
IDC Technologies’ engineers have put considerable time and
experience into ensuring that you derive the maximum value
from each workshop. If you feel by lunch time of the first day
that the workshop is not appropriate,  please let us know so
that we can arrange a 100% refund of your fee.
Privacy Information
If your address details are incorrect, or you wish to remove
your name from our mailing list, please contact us by phone,
fax or email.
At times we make use of lists that cannot be cross-checked
against our own database and you may receive a duplicate.	
If so, please pass this on to an interested colleague.
Continuing Professional Development (CPD)
This program is designed to meet your continuing professional
development requirements. A certificate documenting your
attendance will be awarded at the end of the workshop. This
serves as important evidence of your continuing professional
commitment to your career.
www.idc-online.com

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Practical Routers and Switches including TCI/IP and Ethernet for Engineers and Technicians

  • 1. 4-for-3 BOOKING OFFER plus our Practical Routers and Switches (Including TCP/IP and Ethernet) for Engineers and Technicians • Practical Fieldbus, DeviceNet and Ethernet for Industry • Practical Wireless Networking for Engineers and Technicians • Practical TCP/IP and Ethernet Networking • Practical Project Management for Engineers and Technicians Birmingham 20 & 21 May 2015 4 for 3 discount Offer - see registration form for details Technology Training that Works John Lawrence B.Sc (Hons) M.Sc B.Com (Hons) A 2-day practical workshop presented by: TOTAL VALUE TO YOU - £368 EARLY BIRD BOOKING OFFER Book by 22 April 2015 and you will receive 25% off the full registration price + 4 eBooks each with hundreds of pages of engineering knowledge Register NOW: Email the registration form to us at uk@idc-online.com For more information contact (020) 8335 4014 or visit www.idc-online.com AUSTRALIA • CANADA • india • IRELAND Malaysia • NEW ZEALAND • SINGAPORE • SOUTH AFRICA UNITED KINGDOM • UNITED STATES • VIETNAM Only £995 per person excluding VAT You will learn how to: • Configure, maintain and manage routers • Understand what TCP/IP is and how to apply it • Design, install and manage routed internetworks • Segment networks with bridges, routers and switches • Analyse internetwork protocols • Troubleshoot and fix router and switch problems • Improve the performance of networks and internetworks • Understand and be able to construct a secure robust Local Area Network (LAN) • Plan and design networks better • Set up a typical firewall • Develop the basic skills to effectively troubleshoot TCP/IP and LANs • Optimise company connectivity with LANs/intranets and the internet • Construct a basic intranet • Apply the appropriate network management tools to routers and internetworks Who should attend: Anyone who will be designing, installing and commissioning, maintaining or troubleshooting TCP/IP and intranet/internet sites will benefit. These include: • Design engineers • Electrical engineers • Engineering managers • Instrumentation engineers • Network engineers • Network system administrators • Technicians
  • 2. In a world of distinguished engineering professionals, finding presenters who are leaders in their field is paramount. John Lawrence fits the criteria as a distinguished presenter, receiving excellent course reviews over the past 15 years. John was extensively associated with the Diamond and Gold mining industries in Southern Africa, and has over 20 years experience as a project and departmental manager for a multinational oil company. During this time, John focused on designing and managing the infrastructure of the telecommunications, data communications and IT systems. In the past 5 years, John has worked extensively for a number of multi-national clients, managing projects including facilities management, budgeting and financial forecasting. When John is not consulting or lecturing, he enjoys increasing his own skills by reading and writing about state-of-the-art technology topics and how to optimise Return On Investment (ROI) for the overall IT infrastructure. John is a dedicated professional who has trained engineers and technicians around the world. Practical Routers and Switches (including TCP/IP discount Offer SAVE £995 * discounted and free registration to be used for the same workshop in the same venue BUY Three GET ONE FREE! Register three people on a public two-day workshop and receive your fourth registration FREE An intensive, practical 2-day workshop presented by John Lawrence B.Sc (Hons) M.Sc B.Com (Hons) free reference manual as a hard-copy and eBook (Valued at £79.95) Our delegates don’t just receive photocopied notes! You will receive a comprehensive fully illustrated reference manual filled with hundreds of pages of tables, charts, figures and handy hints. About IDC Technologies Visit our WEB SITE www.idc-online.com to download FREE software and technical information With a portfolio of over 300 workshops specialising in the fields of industrial data communications, telecommunications, automation and control we have trained over 500,000 engineers, scientists and technicians over the last 20 years. Wehaveanenthusiasticteamofprofessionals in offices conveniently located around the world, who are committed to providing the highest quality of engineering and technical training. On-Site Training All IDC Technologies training workshops are available on an on-site basis, presented at the venue of your choice, saving delegates travel time and expenses, thus providing your company with even greater savings. SAVE MORE THAN 50% OFF the per person cost! 2-day courses start from <£3,000 for up to 6 people, and can be customised to your needs. Have the training delivered WHEN AND WHERE you need it! For more information or a FREE detailed proposal contact: Kevin Baker on (020) 8335 4014 or email: training@idc-online.com The workshop Routers and switches are primary components of most networks and obviously internetworks. Routers are simultaneously the most complex component of networks and the most important. This workshop goes through the basics of routers, routed and routing protocols and the basic rules to follow in building internetworks. If you are using any form of communication system or are applying modern PLCs/SCADA systems this workshop will give you the essential tools in working with networks. It is not an advanced workshop – but a hands-on one. Pre-requisites A basic working knowledge of industrial communications and applications be would useful but is not essential. Practical sessions This is a practical, hands-on workshop enabling you to work through exercises which reinforce the concepts discussed. Sessions include: • Construct a simple local area network using 10/100BaseT • Configure IP addresses and subnet masks • Use ping utility and observe ARP operation • Analysis of ARP/ICMP/IP/UDP/TCP • Tracert and route commands • Set up and analyse FTP sessions • Quick analysis of packets using protocol analyser • Web based view of network • Configuration of switches • Setup and analyse spanning tree • Setup VLANs • Analysis of internetwork protocols • Troubleshooting a router and switch • Routers and switches - configuration issues • Firewall configuration To gain full value from this workshop, please bring your laptop/notebook computer.
  • 3. and Ethernet) for Engineers and Technicians the program Day ONE INTRODUCTION • Basic concepts, access methods and topologies • LANs, WANs, VLANs and VPNs • Open systems, OSI and ARPA models • TCP/IP protocol suite architecture ETHERNET • 10MBps Ethernet systems - Media access control: CSMA/CD - Layer 1 versions (10Base5/2/T/F) - Layer 2 addressing (MAC addresses) • Fast Ethernet - Media access control: full duplex - Layer 1 versions (100BaseTX/FX) - Full duplex, deterministic and dual redundant Ethernet INTERNET LAYER PROTOCOLS • IPv4 - Address classes - Subnet masking - Classless addressing - Subnetting and VLSM - Supernetting and CIDR - Fragmentation - Header structure - Deploying IP addresses - Public and private IP addresses - Allocating addresses with DHCP - Multicasting - Multicast address management: NAT, PIM - Network address translation: NAT and NAPT - Layer 2 vs layer 3 address mapping - Address resolution: ARP - Reverse address resolution: RARP - Control messages: ICMP • IPv6 - Addressing modes - Header structure - Extension headers HOST TO HOST PROTOCOLS • TCP - Principle of operation - Header structure - Ports and sockets - Sequence and acknowledgement numbers - Establishing and closing connections - Sliding windows • UDP - Principle of operation - Header structure The fee for each workshop covers all materials including workshop manual, lunches and refreshments PROCESS/APPLICATION LAYER PROTOCOLS • Boot Protocol (BootP) • Dynamic Host Configuration Protocol (DHCP) • TELNET • File Transfer Protocol (FTP) • Trivial File Transfer Protocol (TFTP) • Network File System (NFS) • Simple Mail Transfer Protocol (SMTP) • Post Office Protocol 3 (POP3) • HyperText Transfer Protocol (HTTP) • Simple Network Management Protocol (SNMP) • Domain Name System (DNS) TCP/IP UTILITIES • Ping • ARP • Tracert • Netstat • Ipconfig • Winipcfg • Hosts file MECHANICS OF BRIDGING • Basic operation of Ethernet bridges • Transparent, translating and speed buffering bridges • Application MECHANICS OF SWITCHING • Basic operation of Ethernet switches • Spanning Tree • Layer 2 vs layer 3 switches • Segment, port and IP switching • Applications: VLANs, collapsed backbones and dual redundant rings • Troubleshooting switches Day TWO MECHANICS OF ROUTING • Basic operation of routers • Router functions • Static vs dynamic routing • Routing tables, metrics and protocols • Route advertisement • Convergence • Route calculation: distance vector vs link state • Autonomous systems • Interior vs exterior gateway protocols • Border routers • Applications: WAN routers, collapsed backbones, parallel backbones ROUTING INFORMATION PROTOCOL (RIP) • Origins • Specifications • Packet format • Routing tables • Operation • Vector calculation • Dealing with topology changes • Limitations ROUTING INFORMATION PROTOCOL VERSION 2 (RIPv2) • Origins • Specifications • Additional features • Limitations INTERIOR GATEWAY ROUTING PROTOCOL (IGRP) • Origins • Specifications • Packet format • Routing tables • Operation • Vector calculation • Dealing with topology changes • Limitations • Multipath routing ENHANCED INTERIOR GATEWAY ROUTING PROTOCOL (EIGRP) • Origins • Improvements over IGRP • EIGRP data structures • Convergence OPEN SHORTEST PATH FIRST (OSPF) • Origins • Specifications • Operation • OSPF data structures • Calculation of routes ADVANCED ROUTING CONCEPTS • Multi Protocol Label Switching (MPLS) • IP Security (IPSec) • Access control lists CONSTRUCTION OF ROUTER BASED INTERNETWORKS • Basic rules to be followed • Topologies of simple internetworks • Topologies for larger networks • Design issues • Maintenance issues • Dealing with dissimilar protocols • Redundancy issues TYING IT ALL TOGETHER • Current and future trends in routers • Critical areas of focus SUMMARY, OPEN FORUM AND CLOSING
  • 4. Birmingham - 20 & 21 May 2015 Contact us for venue details Contact: Company Name: Company Address: City: County: Post Code: Phone: Fax: Email: Mr/Ms: Job Title: Email: Mr/Ms: Job Title: Email: Mr/Ms: Job Title: Email: Should you have more people interested in attending this workshop, please contact Carol or Alison on (020) 8335 4014 or email: uk@idc-online.com Delegate Details Practical Routers and Switches (including TCP/IP and Ethernet) for Engineers and Technicians Please register by 29 April to avoid disappointment Attendees: workshop Details Register three people on a public two-day workshop and receive your fourth registration FREE * discounted and free registration to be used for the same workshop in the same venue. discount offer - save £995 - BUY Three, GET ONE FREE! BOOKING FOR ONE DELEGATE: £995 x ______ delegates = £______________ BOOKING FOR four DELEGATES: £995 x ______ delegates = £______________ The fourth participant is FREE early bird booking offer: (if booking on or before 22 April 2015) YES, I qualify and would like to receive my 4 FREE eBooks PLUS 25% OFF the registration price less 25% = £______________ + VAT = £______________ total = £______________ I wish to pay by Cheque, made payable to IDC Technologies Company Order Number: __________________________________ Please charge my Mastercard Visa Expiry Date: ____/_____ ______________________________________________________________ Cardholder’s Name: Cardholder’s Signature On the reverse of your card, above the signature, is a security number. In order to authorise your card transaction, we require the last 3 digits: If the Cardholder's address is not the same as shown above please tick this box: Please Note: Full payment is required prior to the commencement of the workshop. 1 3 payment Details Note: Prices are EXCLUSIVE of VAT ABN 78 003 263 189Web Site: www.idc-online.com Email: uk@idc-online.com Mail: IDC Technologies, Suite 18, Fitzroy House, Lynwood Drive, Worcester Park, Surrey, KT4 7AT Fax: (020) 8335 4120 register now: enquiries: Phone: (020) 8335 4014 Received a brochure in the mail Received an email from IDC Searched online (Google, Yahoo etc) Recommended by a friend/colleague Other (please specify) ________________________ ______________________________________________ ______________________________________________ ______________________________________________ how did you hear about this workshop? workshop details • Workshops start at 8:30am and finish at 5:00pm daily. • Registration is from 8:00am on the first day. • The workshop fees are per delegate and include a reference manual, handouts, lunches and all refreshments. • Full payment is required prior to the commencement of the workshop. Early Bird BOOKING Offer Please note that the Early Bird Booking Offer is only available to those registrations received by 22 April 2015 and paid prior to the commencement of the workshop. Cancellation A fee of 20% will apply for written cancellations received 7-14 days prior to the commencement of the workshop. Cancellations received less than 7 days prior to the workshop are not refundable however substitutes are welcome. Confirmation Confirmation will be sent upon receipt of registration. Full details and workshop instructions will be sent to you prior to the workshop date. Please Note Venues to be confirmed upon registration. Venues are subject tochange. Instructors may change without notice. IDC Technologies has no affiliation with suppliers or manufacturers and therefore presents a completely unbiased factual view of the industry. 100% MONEY BACK GUARANTEE IDC Technologies’ engineers have put considerable time and experience into ensuring that you derive the maximum value from each workshop. If you feel by lunch time of the first day that the workshop is not appropriate, please let us know so that we can arrange a 100% refund of your fee. Privacy Information If your address details are incorrect, or you wish to remove your name from our mailing list, please contact us by phone, fax or email. At times we make use of lists that cannot be cross-checked against our own database and you may receive a duplicate. If so, please pass this on to an interested colleague. Continuing Professional Development (CPD) This program is designed to meet your continuing professional development requirements. A certificate documenting your attendance will be awarded at the end of the workshop. This serves as important evidence of your continuing professional commitment to your career. www.idc-online.com