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Technology Training that Workswww.idc-online.com/slideshare
Essentials of Project
Management
by
Steve Mackay
Dean of Engineering
Ably supported by
Carol Moverley
Manager - UK
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
Topics
1. Project management fundamentals
2. Time management
3. Cost management
4. Risk management
5. Integrated time and cost management
6. Contractual issues
7. Some Tips
www.eit.edu.au
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EIT Micro-Course Series
• Every two weeks we present a 35 to
45 minute interactive course
• Practical, useful with Q & A
throughout
• PID loop Tuning / Arc Flash
Protection, Functional Safety,
Troubleshooting conveyors
presented so far
• Upcoming:
– Electrical Troubleshooting and
much, much more…..
• Go to:
http://www.idc-online.com/slideshare
• You get the recording and slides
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1.0 PROJECT MGT
FUNDAMENTALS
• Basic definitions
• Project management
processes
• The project framework
• Project organisation
structures
• Project success
• Project planning
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DEFINITIONS
• PROJECT
– A TEMPORARY ENDEAVOR UNDERTAKEN TO CREATE A
UNIQUE PRODUCT OR SERVICE
• PROGRAMME
– A GROUP OF INTERDEPENDENT PROJECTS
• PROJECT MANAGEMENT :
APPLICATION OF:
•KNOWLEDGE
•SKILLS
•TOOLS
•PROCESSES
OBJECTIVES:
•TIME
•COST
•FUNCTIONALITY
} TO ACHIEVE {
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PROJECTS….
• Planned, executed and controlled
• Constrained by resource limitations
• Performed by people
• Note: The difference between projects and
operations
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• Initiating
– Taking actions to commence the project/phase
• Planning
– Identifying objectives and means of achievement
• Executing
– Co-ordinating resources to implement plan
• Controlling
– Monitoring and correcting
• Closing
– Handover and project closure
BASIC PM PROCESSES
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• Environment
• Inputs
• Outputs
• Functions
• Elements and couplings
• State transitions
SYSTEMS APPROACH
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PM BODY OF KNOWLEDGE
PROJECT MGT INSTITUTE [PMI - US]
INTEGRATION PLAN/CONTROL
SCOPE MANAGEMENT
TIME MANAGEMENT
COST MANAGEMENT
QUALITY MANAGEMENT
HR MANAGEMENT
COMMUNICATION MGT
RISK MANAGEMENT
ASSOC OF PROJECT MGRS [APM - UK]
PROCUREMENT MGT
PROJECT MANAGEMENT
SYSTEMS MGT; PROGRAMME
MGT; PROJECT MANAGEMENT;
LIFE CYCLE; ENVIRONMENT;
APPRAISAL; SUCCESS/FAILURE;
INTEGRATION; SYSTEMS &
PROC; CLOSE OUT
TECHNIQUES & PROC
WORK DEFINITION; PLANNING;
SCHEDULING; ESTIMATING;
COST CONTROL; PERFORMANCE
MEAS; RISK MANAGEMENT;
VALUE MGT;
CHANGE CONTROL;
MOBILISATION
ORGANISATION & PEOPLE
GEN MANAGEMENT
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PMBOK…
Processes described in terms of:
• Inputs (documents, plans, designs)
• Tools & techniques (mechanisms applied
to inputs)
• Outputs (documents, products)
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THE PROJECT LIFECYCLE
Per 1 Per 2 Per 3 Per 4 Per 5 Per 6 Per 7 Per 8
PREFEASIBILITY
FEASIBILITY
PLANNING
IMPLEMENTATION
HANDOVER
CLOSE OUT
PROJECT PHASE
Generic phases of the typical project:
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2.0Time management
• Planning - the project schedule
• Monitoring and reporting
• Comparing actual and achieved
progress
• Defining and implementing
corrective action
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Project planning
• CRITICAL PATH METHOD (AoA)
– Most common pre computers
• PRECEDENCE METHOD (AoN)
– More flexible and powerful
• Four steps, common to both:
– work breakdown
– define logic network
– apply activity data
– analyse the network
AoN
AoA
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Network analysis
• Critical path
– The path(s) along which activities
have no float
• Total float
– The float available without affecting
total project duration – could impact
on other activities
• Free float
– The float available without impact
on other activities
• Independent float
– Worst case – predecessor finishes
late, successor starts early
TOTAL FLOAT
FREE FLOAT
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Presenting the schedule
• Critical path method
– Arrow network
– Gantt chart
• Precedence method
– Gantt chart
– Logic network (PERT)
D
C
B CA
A
B
C
D
A C D
B
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3.0Cost management
• Estimating
• Budgeting
• Financial control
• Change control
• Cost monitoring
• Value management
BUDGET
COST
“PROJECT MANAGER SEEKS
NEW OPPORTUNITIES ... ”
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Cost estimating 1
• Prepared for
– feasibility studies
– cost management
• Estimate basis
– Inclusions and exclusions
clarified
– Order of accuracy
(ROC/PAC/FEC etc)
– Index
– Contingency
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Cost estimating 2
• Estimating methods
– Resource based
– Estimating guides
– Parameter estimates
– Exponent estimating • Forecast final cost
– FFC equals
• base estimate, plus
• contingency, plus
• escalation, plus
• exchange fluctuations
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Cost estimating 3
• Document procedures
– Assures uniformity and reliability
– Procedures should define
• definition of basis
• methods to be applied
• definition of contingency estimating
• data sources to be used
• applicable checklists
• documentation requirements
• review requirements
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4.0RISK DEFINED
• The elements of RISK are:
– The LIKELIHOOD of the event arising
– The CONSEQUENCES if it does
• RISK is present in ALL projects
CONSEQUENCES
HIGH
LOW
LOW HIGHLIKELIHOOD
COMMON
DISASTER
FREQUENT
IRRITATION
UNLIKELY &
INSIGNIFICANT
RARE
CATASTROPHE
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RISK MGT DEFINED
• The systematic application of policies, procedures
and practices, to identify, analyse, assess, treat,
and monitor risk
• ELEMENTS [AS/NZS 4360:1995]:
– Establish Context
– Identify Risks
– Analyse Risks
– Assess Risks
– Develop Risk Treatments
– Monitor & Review
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APPLICATION
• Benefits
– Facilitates rational risk taking
– Improve basis of financial commitment
– Improves the planning process
– Identifies more suitable project processes (e.g.
contracting)
– Good management vs. good luck
• Scope
– Applicable to all projects
– A continuous process
– Most benefits if commenced early
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ESTABLISH CONTEXT
• Outputs
– risk management structure (elements
within the project)
– Risk assessment criteria
• Review Context
– strategic - operating environment of the organisation
(financial, political, legal etc)
– organisational - capabilities, objectives, strategies
– project - objectives, activities, technologies, environment
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RISK IDENTIFICATION
• A planned approach required to ensure all risks are
identified
• STEP 1: identify all events that could
affect all elements
• STEP 2: consider all causes &
scenarios for each event
• Processes may involve:
– Structured interviews
– Brainstorming sessions
– Use of specialist
– Historical experience
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RISK ANALYSIS
• Objectives
– assign level of risk to each event
– generate data for assessment
– separate minor & major risks
• Qualitative risk analysis
– Sort into low/high probability and impact
– Implement initial responses for significant risks if urgent
• Quantitative risk analysis
– Sensitivity analysis / Probabilistic analysis / Decision trees /
Influence diagrams
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5.0 INTEGRATED TIME & COST
• An earned value analysis approach
• Cost/Schedule Control System Criteria [C/SCSC -
US DoD]
• Performance Measurement System
[PMS - US DoE]
PLANNED
ACTUAL
TIME
COST
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6.0 LEGAL ISSUES IN PROCUREMENT
• Legal system
• Elements of contracts
• Tendering
• Vitiating factors
• Termination of contracts
• Time for Completion, & EoT
• Remedies for breach of contract
• Liquidated Damages for late completion
• Penalties & Bonuses
www.eit.edu.au
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THE LEGAL SYSTEM
• Basis of the system
– Constitutional
– Local Government
– Civil law
• Doctrine of Precedence
– Binding
– Persuasive
• Natural justice
– Allegation required to be proved
– No bias or interest of tribunal
– Defendant must have the opportunity to
contest
www.eit.edu.au
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ELEMENTS OF A CONTRACT
• Intention to be legally bound
• Agreement
– offer
– acceptance
• Consideration
• Definite terms
• Legality
• Capacity to contract
www.eit.edu.au
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OFFER
• Must be communicated
– by words or action
– the world, a group, one person
• Lapses with time
• Revocable at any time, in general
– if not, bound by acceptance
– revoked at time of communication
– communication need not be direct
• Destroyed by counter offer
• Cf invitation to treat, puffery
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ACCEPTANCE
• Must be absolute
• Distinguish from counter offer from
enquiry
• Must be communicated
– words or deeds
• Must comply with specified terms of
offer
• Accepted at time of posting
www.eit.edu.au
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CONSIDERATION
• Law recognises bargains not promises
• Consideration need not be equivalent
• Inadequate consideration
– past consideration
– existing obligation
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
TERMS
• The terms of the agreement must be certain,
– either expressly [unless trivial] or by defined mechanism
• Contract documents will be relied upon to define the
terms - essential these be physically compiled
• Note contra proferentum rule
• Terms may be implied
– in certain cases
• Pre-contract negotiations don’t apply
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
7.0 Some Additional Tips
• Lay the Groundwork
– Define success criteria
– Identify project
drivers/constraints and
DOF
– Define when the project
is complete (“release”)
– Negotiate commitments
– don’t take it lying
down
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
7.0 Some Additional Tips (Continued)
• Plan the work
– Write a plan
– Decompose ALL tasks into inch-
pebble granularity
– Develop planning worksheets for
common tasks
– Plan rework when defects identified
– Plan time for process improvement
– Manage Project risks
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
7.0 Some Additional Tips (Continued)
• Estimate the Project
– Estimate based on real effort
not calendar time
– Don’t schedule people for
more than 80% of their time
– Build training time in
– Record how you calculated
estimates
– Use Estimation tools
– Respect the Learning curve
– Plan Contingency buffers
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
7. Some Additional Tips (Continued)
• Track your progress
– Record actuals and
estimates
– Count tasks when they
are 100% complete
– Track project status
transparently
Reference: Thanks to Software Development, Nov.’99. and
Karl E. Wiegers of www.processimpact.comm
www.eit.edu.au
Technology Training that Workswww.idc-online.com/slideshare
Thank You For Your Interest
If you are interested in further training, please visit:
http://www.idc-online.com/slideshare

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Essentials of Project Management

  • 1. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare Essentials of Project Management by Steve Mackay Dean of Engineering Ably supported by Carol Moverley Manager - UK
  • 2. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare Topics 1. Project management fundamentals 2. Time management 3. Cost management 4. Risk management 5. Integrated time and cost management 6. Contractual issues 7. Some Tips
  • 3. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare EIT Micro-Course Series • Every two weeks we present a 35 to 45 minute interactive course • Practical, useful with Q & A throughout • PID loop Tuning / Arc Flash Protection, Functional Safety, Troubleshooting conveyors presented so far • Upcoming: – Electrical Troubleshooting and much, much more….. • Go to: http://www.idc-online.com/slideshare • You get the recording and slides
  • 4. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare 1.0 PROJECT MGT FUNDAMENTALS • Basic definitions • Project management processes • The project framework • Project organisation structures • Project success • Project planning
  • 5. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare DEFINITIONS • PROJECT – A TEMPORARY ENDEAVOR UNDERTAKEN TO CREATE A UNIQUE PRODUCT OR SERVICE • PROGRAMME – A GROUP OF INTERDEPENDENT PROJECTS • PROJECT MANAGEMENT : APPLICATION OF: •KNOWLEDGE •SKILLS •TOOLS •PROCESSES OBJECTIVES: •TIME •COST •FUNCTIONALITY } TO ACHIEVE {
  • 6. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare PROJECTS…. • Planned, executed and controlled • Constrained by resource limitations • Performed by people • Note: The difference between projects and operations
  • 7. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare • Initiating – Taking actions to commence the project/phase • Planning – Identifying objectives and means of achievement • Executing – Co-ordinating resources to implement plan • Controlling – Monitoring and correcting • Closing – Handover and project closure BASIC PM PROCESSES
  • 8. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare • Environment • Inputs • Outputs • Functions • Elements and couplings • State transitions SYSTEMS APPROACH
  • 9. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare PM BODY OF KNOWLEDGE PROJECT MGT INSTITUTE [PMI - US] INTEGRATION PLAN/CONTROL SCOPE MANAGEMENT TIME MANAGEMENT COST MANAGEMENT QUALITY MANAGEMENT HR MANAGEMENT COMMUNICATION MGT RISK MANAGEMENT ASSOC OF PROJECT MGRS [APM - UK] PROCUREMENT MGT PROJECT MANAGEMENT SYSTEMS MGT; PROGRAMME MGT; PROJECT MANAGEMENT; LIFE CYCLE; ENVIRONMENT; APPRAISAL; SUCCESS/FAILURE; INTEGRATION; SYSTEMS & PROC; CLOSE OUT TECHNIQUES & PROC WORK DEFINITION; PLANNING; SCHEDULING; ESTIMATING; COST CONTROL; PERFORMANCE MEAS; RISK MANAGEMENT; VALUE MGT; CHANGE CONTROL; MOBILISATION ORGANISATION & PEOPLE GEN MANAGEMENT
  • 10. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare PMBOK… Processes described in terms of: • Inputs (documents, plans, designs) • Tools & techniques (mechanisms applied to inputs) • Outputs (documents, products)
  • 11. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare THE PROJECT LIFECYCLE Per 1 Per 2 Per 3 Per 4 Per 5 Per 6 Per 7 Per 8 PREFEASIBILITY FEASIBILITY PLANNING IMPLEMENTATION HANDOVER CLOSE OUT PROJECT PHASE Generic phases of the typical project:
  • 12. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare 2.0Time management • Planning - the project schedule • Monitoring and reporting • Comparing actual and achieved progress • Defining and implementing corrective action
  • 13. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare Project planning • CRITICAL PATH METHOD (AoA) – Most common pre computers • PRECEDENCE METHOD (AoN) – More flexible and powerful • Four steps, common to both: – work breakdown – define logic network – apply activity data – analyse the network AoN AoA
  • 14. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare Network analysis • Critical path – The path(s) along which activities have no float • Total float – The float available without affecting total project duration – could impact on other activities • Free float – The float available without impact on other activities • Independent float – Worst case – predecessor finishes late, successor starts early TOTAL FLOAT FREE FLOAT
  • 15. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare Presenting the schedule • Critical path method – Arrow network – Gantt chart • Precedence method – Gantt chart – Logic network (PERT) D C B CA A B C D A C D B
  • 16. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare 3.0Cost management • Estimating • Budgeting • Financial control • Change control • Cost monitoring • Value management BUDGET COST “PROJECT MANAGER SEEKS NEW OPPORTUNITIES ... ”
  • 17. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare Cost estimating 1 • Prepared for – feasibility studies – cost management • Estimate basis – Inclusions and exclusions clarified – Order of accuracy (ROC/PAC/FEC etc) – Index – Contingency
  • 18. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare Cost estimating 2 • Estimating methods – Resource based – Estimating guides – Parameter estimates – Exponent estimating • Forecast final cost – FFC equals • base estimate, plus • contingency, plus • escalation, plus • exchange fluctuations
  • 19. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare Cost estimating 3 • Document procedures – Assures uniformity and reliability – Procedures should define • definition of basis • methods to be applied • definition of contingency estimating • data sources to be used • applicable checklists • documentation requirements • review requirements
  • 20. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare 4.0RISK DEFINED • The elements of RISK are: – The LIKELIHOOD of the event arising – The CONSEQUENCES if it does • RISK is present in ALL projects CONSEQUENCES HIGH LOW LOW HIGHLIKELIHOOD COMMON DISASTER FREQUENT IRRITATION UNLIKELY & INSIGNIFICANT RARE CATASTROPHE
  • 21. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare RISK MGT DEFINED • The systematic application of policies, procedures and practices, to identify, analyse, assess, treat, and monitor risk • ELEMENTS [AS/NZS 4360:1995]: – Establish Context – Identify Risks – Analyse Risks – Assess Risks – Develop Risk Treatments – Monitor & Review
  • 22. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare APPLICATION • Benefits – Facilitates rational risk taking – Improve basis of financial commitment – Improves the planning process – Identifies more suitable project processes (e.g. contracting) – Good management vs. good luck • Scope – Applicable to all projects – A continuous process – Most benefits if commenced early
  • 23. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare ESTABLISH CONTEXT • Outputs – risk management structure (elements within the project) – Risk assessment criteria • Review Context – strategic - operating environment of the organisation (financial, political, legal etc) – organisational - capabilities, objectives, strategies – project - objectives, activities, technologies, environment
  • 24. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare RISK IDENTIFICATION • A planned approach required to ensure all risks are identified • STEP 1: identify all events that could affect all elements • STEP 2: consider all causes & scenarios for each event • Processes may involve: – Structured interviews – Brainstorming sessions – Use of specialist – Historical experience
  • 25. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare RISK ANALYSIS • Objectives – assign level of risk to each event – generate data for assessment – separate minor & major risks • Qualitative risk analysis – Sort into low/high probability and impact – Implement initial responses for significant risks if urgent • Quantitative risk analysis – Sensitivity analysis / Probabilistic analysis / Decision trees / Influence diagrams
  • 26. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare 5.0 INTEGRATED TIME & COST • An earned value analysis approach • Cost/Schedule Control System Criteria [C/SCSC - US DoD] • Performance Measurement System [PMS - US DoE] PLANNED ACTUAL TIME COST
  • 27. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare 6.0 LEGAL ISSUES IN PROCUREMENT • Legal system • Elements of contracts • Tendering • Vitiating factors • Termination of contracts • Time for Completion, & EoT • Remedies for breach of contract • Liquidated Damages for late completion • Penalties & Bonuses
  • 28. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare THE LEGAL SYSTEM • Basis of the system – Constitutional – Local Government – Civil law • Doctrine of Precedence – Binding – Persuasive • Natural justice – Allegation required to be proved – No bias or interest of tribunal – Defendant must have the opportunity to contest
  • 29. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare ELEMENTS OF A CONTRACT • Intention to be legally bound • Agreement – offer – acceptance • Consideration • Definite terms • Legality • Capacity to contract
  • 30. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare OFFER • Must be communicated – by words or action – the world, a group, one person • Lapses with time • Revocable at any time, in general – if not, bound by acceptance – revoked at time of communication – communication need not be direct • Destroyed by counter offer • Cf invitation to treat, puffery
  • 31. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare ACCEPTANCE • Must be absolute • Distinguish from counter offer from enquiry • Must be communicated – words or deeds • Must comply with specified terms of offer • Accepted at time of posting
  • 32. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare CONSIDERATION • Law recognises bargains not promises • Consideration need not be equivalent • Inadequate consideration – past consideration – existing obligation
  • 33. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare TERMS • The terms of the agreement must be certain, – either expressly [unless trivial] or by defined mechanism • Contract documents will be relied upon to define the terms - essential these be physically compiled • Note contra proferentum rule • Terms may be implied – in certain cases • Pre-contract negotiations don’t apply
  • 34. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare 7.0 Some Additional Tips • Lay the Groundwork – Define success criteria – Identify project drivers/constraints and DOF – Define when the project is complete (“release”) – Negotiate commitments – don’t take it lying down
  • 35. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare 7.0 Some Additional Tips (Continued) • Plan the work – Write a plan – Decompose ALL tasks into inch- pebble granularity – Develop planning worksheets for common tasks – Plan rework when defects identified – Plan time for process improvement – Manage Project risks
  • 36. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare 7.0 Some Additional Tips (Continued) • Estimate the Project – Estimate based on real effort not calendar time – Don’t schedule people for more than 80% of their time – Build training time in – Record how you calculated estimates – Use Estimation tools – Respect the Learning curve – Plan Contingency buffers
  • 37. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare 7. Some Additional Tips (Continued) • Track your progress – Record actuals and estimates – Count tasks when they are 100% complete – Track project status transparently Reference: Thanks to Software Development, Nov.’99. and Karl E. Wiegers of www.processimpact.comm
  • 38. www.eit.edu.au Technology Training that Workswww.idc-online.com/slideshare Thank You For Your Interest If you are interested in further training, please visit: http://www.idc-online.com/slideshare