1. Groom ing & Pers onal Hyg iene

2. Creating the im pre ssion a la st ing one…

3. All staff, irrespective of the fact that they have direct or indirect contact with guests should be well groomed, as this leaves a good im pres sion on our guests and also gives them a feeling that the Hotel maintains high s tan dar ds

4. Ge ntl em en A well groomed gentleman would exhibit the following minimum standards:

11. La di es A well groomed lady would exhibit the following minimum standards:

21. Let s crea te an impre ssion