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How GXS Active℠ Community
Enhances Community
Management Strategies
Increasing Pressure to Improve
Community Management
•

No single source of supplier information

•

Minimal automation of supplier setup & registration

•

Continuing need to onboard suppliers faster

•

Reduce supplier onboarding and management costs

•

Monitor supply chain risk & performance

•

ERP and Master Data Management Integrity Issues

•

Legal & Regulatory compliance…..

Slide 2 |  © GXS, Inc.
Improved Community Management Will
Also Help to….

Increase
Supply Chain
Resilience

Minimise Use
of Conflict
Minerals

Improve CSR
Related
Compliance

Strengthen
Regulatory
and Legal
Compliance

Slide 3 |  © GXS, Inc.
|  © GXS, Inc.
Introducing GXS Active Community
Aligning People and Process with Transactional B2B

GXS Active Community is an
enterprise community
management tool that delivers
people and process solutions
across your supply chain…..

Slide 4 |  © GXS, Inc.
GXS B2B Community Management
Automating Both Your Data Network and People Network

GXS B2B Community Management

GXS Active Community is Part of a Comprehensive Suite of 
Community Management Solutions
Slide 5 |  © GXS, Inc.
What is GXS Active Community?

•

GXS Active Community is not
Facebook or LinkedIn for business!

•

GXS Active Community is a highly
scalable, cloud based enterprise
community management solution

•

GXS Active Community sits on top
of, and enhances, GXS Trading Grid

Provides a Centralized 
Approach to Supplier 
Lifecycle Management 

beyond pure transactional based
B2B

Slide 6 |  © GXS, Inc.
GXS Active Community
Improves Human Interaction and Results

Your
Enterprise
Systems

Your
People

B2B Operations

Line of Business

Automation
Validation
Visibility & Control

Contract
Manufacturers

 Sourcing & Procurement
 Supply Chain Compliance
 Corporate Partner Mgmt.

Community
Information
Management

Compliance,
CSR & Risk

Suppliers

Unified
Communications

Relationship &
Performance
On-boarding &
Self-service
Distributors
Customers

Registration
Workflow

Collaborative
Dispute & Issue
Management

Insurers

Financial
Institutions

Carriers &
3PLs

Slide 7 |  © GXS, Inc.
Solutions & Underlying Product Platform
Community 
Information 
Management

Community
Governance, Risk & 
Compliance

Community 
Performance

Optional Add-On SaaS Applications
Registration
Issue Management
B2B Workspaces

GXS Active Community (Base Platform)
Active
Community API

Community
Profile Directory

(Oracle,SAP,
SharePoint) etc.

Mobile App

Community
Portal Hub

B2B Comms &
Project
Management

Secure Web
Forms & Surveys

Community
Configuration &
Permissions

Services: Enablement, P&PM, Consulting, Data Cleansing etc.

Slide 8 |  © GXS, Inc.
Targeted Towards Buyers and Sellers
Buy Side

Sell Side

Supplier Community Management

Customer Community Management

•
•
•
•
•
•
•

Cost of information management
Brand/reputation risk
Speed to onboard suppliers
Visibility risk
Lack of emergency response 
mechanisms
Revenue lost through slow ramp
Legal & regulatory non‐compliance

•
•
•
•

Time to onboard and integrate with 
new customers
Lack of productivity when working 
with large communities
Impact of slow customer 
enablement
Inefficient and/or de‐centralized 
operations, lack of standard reqs etc

Slide 9 |  © GXS, Inc.
|  © GXS, Inc.
Entertainment & Communications Provider
Customer Case Study – GXS Active Community
Company Overview

Business Issues

•

In 2010 this company embarked on a 100% paperless program to
boost productivity and increase visibility into their supply chain

•

They work with over 100,000 vendors and relied on phone calls and
exchange of emails to try and keep contact information up to date

Solution Deployed

•
This company is one of the
world’s leading providers of
entertainment, information and
communications products and
services. It is the largest cable
company and third largest
telephone provider in the US.
Headquartered in Philadelphia,
this company has revenues of
$63billion and nearly 129,000
global employees.

GXS Active Community was deployed to assist with this company’s
vendor registration process, which averaged 100 vendors per day

•

Registration information is now automatically fed into Oracle and
regulatory documents are now submitted as part of the enrolment
process

Business Benefits Obtained

•

Enables vendors to do self-service information management without
providing vendor access to their Oracle system

•

Significant reductions in vendor management costs and on-boarding
time with improved management of compliance related issues

Slide 10 |  © GXS, Inc.
Multi-National Retailer
Customer Case Study – GXS Active Community
Company Overview

Business Issues

•

Struggling to manage day to day mass communications with their
thousands of global trading partners

•

Needed to streamline and automate the on-boarding and registering
of new suppliers which had traditionally taken between 30 to 60 days

Solution Deployed

•
This retailer is a UK based
multinational grocery and
general merchandise retailer.
The company has over 530,000
employees and stores across
12 countries with annual
revenues of nearly $65billion.
They have over 3,100 stores
operating across six different
types of outlet, from small
shops to large super markets.

GXS Active Community was deployed to help improve this company’s
supplier on-boarding process during the implementation of a new
procure to pay system

•

The company uploaded their existing supplier database to the new
platform and GXS’s on-boarding team helped to acquire missing data

Business Benefits Obtained

•

Provided a 50% reduction in supplier on-boarding times and offered a
holistic view of all supplier related information

•

Provides a simple way to send out mass communications as well as
obtain full traceability of all supplier related interactions

Slide 11 |  © GXS, Inc.
Further Information
http://www.gxs.com/products/active_applications/active_community

Slide 12 |  © GXS, Inc.
Thank You For Your Participation

GXS web sites

Phones

US:

www.gxs.com

US:

1 800 334 2255, option 3

EMEA:

www.gxs.eu

EMEA:

+44 (0) 1932 776047

ASPAC:

www.gxs.asia.com

ASPAC:

+852 2884 6088

Brazil:

www.gxs.com.br

Brazil:

+55 11 2123 2300
Slide 13 |  © GXS, Inc.

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How GXS Active Community Enhances Community Management Strategies

  • 1. How GXS Active℠ Community Enhances Community Management Strategies
  • 2. Increasing Pressure to Improve Community Management • No single source of supplier information • Minimal automation of supplier setup & registration • Continuing need to onboard suppliers faster • Reduce supplier onboarding and management costs • Monitor supply chain risk & performance • ERP and Master Data Management Integrity Issues • Legal & Regulatory compliance….. Slide 2 |  © GXS, Inc.
  • 3. Improved Community Management Will Also Help to…. Increase Supply Chain Resilience Minimise Use of Conflict Minerals Improve CSR Related Compliance Strengthen Regulatory and Legal Compliance Slide 3 |  © GXS, Inc. |  © GXS, Inc.
  • 4. Introducing GXS Active Community Aligning People and Process with Transactional B2B GXS Active Community is an enterprise community management tool that delivers people and process solutions across your supply chain….. Slide 4 |  © GXS, Inc.
  • 5. GXS B2B Community Management Automating Both Your Data Network and People Network GXS B2B Community Management GXS Active Community is Part of a Comprehensive Suite of  Community Management Solutions Slide 5 |  © GXS, Inc.
  • 6. What is GXS Active Community? • GXS Active Community is not Facebook or LinkedIn for business! • GXS Active Community is a highly scalable, cloud based enterprise community management solution • GXS Active Community sits on top of, and enhances, GXS Trading Grid Provides a Centralized  Approach to Supplier  Lifecycle Management  beyond pure transactional based B2B Slide 6 |  © GXS, Inc.
  • 7. GXS Active Community Improves Human Interaction and Results Your Enterprise Systems Your People B2B Operations Line of Business Automation Validation Visibility & Control Contract Manufacturers  Sourcing & Procurement  Supply Chain Compliance  Corporate Partner Mgmt. Community Information Management Compliance, CSR & Risk Suppliers Unified Communications Relationship & Performance On-boarding & Self-service Distributors Customers Registration Workflow Collaborative Dispute & Issue Management Insurers Financial Institutions Carriers & 3PLs Slide 7 |  © GXS, Inc.
  • 8. Solutions & Underlying Product Platform Community  Information  Management Community Governance, Risk &  Compliance Community  Performance Optional Add-On SaaS Applications Registration Issue Management B2B Workspaces GXS Active Community (Base Platform) Active Community API Community Profile Directory (Oracle,SAP, SharePoint) etc. Mobile App Community Portal Hub B2B Comms & Project Management Secure Web Forms & Surveys Community Configuration & Permissions Services: Enablement, P&PM, Consulting, Data Cleansing etc. Slide 8 |  © GXS, Inc.
  • 9. Targeted Towards Buyers and Sellers Buy Side Sell Side Supplier Community Management Customer Community Management • • • • • • • Cost of information management Brand/reputation risk Speed to onboard suppliers Visibility risk Lack of emergency response  mechanisms Revenue lost through slow ramp Legal & regulatory non‐compliance • • • • Time to onboard and integrate with  new customers Lack of productivity when working  with large communities Impact of slow customer  enablement Inefficient and/or de‐centralized  operations, lack of standard reqs etc Slide 9 |  © GXS, Inc. |  © GXS, Inc.
  • 10. Entertainment & Communications Provider Customer Case Study – GXS Active Community Company Overview Business Issues • In 2010 this company embarked on a 100% paperless program to boost productivity and increase visibility into their supply chain • They work with over 100,000 vendors and relied on phone calls and exchange of emails to try and keep contact information up to date Solution Deployed • This company is one of the world’s leading providers of entertainment, information and communications products and services. It is the largest cable company and third largest telephone provider in the US. Headquartered in Philadelphia, this company has revenues of $63billion and nearly 129,000 global employees. GXS Active Community was deployed to assist with this company’s vendor registration process, which averaged 100 vendors per day • Registration information is now automatically fed into Oracle and regulatory documents are now submitted as part of the enrolment process Business Benefits Obtained • Enables vendors to do self-service information management without providing vendor access to their Oracle system • Significant reductions in vendor management costs and on-boarding time with improved management of compliance related issues Slide 10 |  © GXS, Inc.
  • 11. Multi-National Retailer Customer Case Study – GXS Active Community Company Overview Business Issues • Struggling to manage day to day mass communications with their thousands of global trading partners • Needed to streamline and automate the on-boarding and registering of new suppliers which had traditionally taken between 30 to 60 days Solution Deployed • This retailer is a UK based multinational grocery and general merchandise retailer. The company has over 530,000 employees and stores across 12 countries with annual revenues of nearly $65billion. They have over 3,100 stores operating across six different types of outlet, from small shops to large super markets. GXS Active Community was deployed to help improve this company’s supplier on-boarding process during the implementation of a new procure to pay system • The company uploaded their existing supplier database to the new platform and GXS’s on-boarding team helped to acquire missing data Business Benefits Obtained • Provided a 50% reduction in supplier on-boarding times and offered a holistic view of all supplier related information • Provides a simple way to send out mass communications as well as obtain full traceability of all supplier related interactions Slide 11 |  © GXS, Inc.
  • 13. Thank You For Your Participation GXS web sites Phones US: www.gxs.com US: 1 800 334 2255, option 3 EMEA: www.gxs.eu EMEA: +44 (0) 1932 776047 ASPAC: www.gxs.asia.com ASPAC: +852 2884 6088 Brazil: www.gxs.com.br Brazil: +55 11 2123 2300 Slide 13 |  © GXS, Inc.