Gaurav Kansal
1 SlideShare 28 Seguidores 25 Seguindos
Personal Information
Organização/Local de trabalho
Bengaluru Area, India India
Cargo
Worked at leadership positions in IT/ITeS/Telecom by profession. Investor, Mentor to startups, Entrepreneur by passion.
Setor
Technology / Software / Internet
Site
http://www.ericsson.com
Sobre
Around 14 years of blended experience in Operations, Service delivery, Pre-sales and Project/Program management (Transition & transformation) in IT / ITES / Telecom (Wireless/Wireline) industry. Certifications- ITIL, Scrum master, ISO auditor, Cisco. Expert in deploying ITIL Service Operation, Service Transition processes - Event/Incident/Change/Problem management. Expertise in setting up NOC/Service Desk/Helpdesk - People , Process and Tools. Expertise in managing highest level customer satisfaction. Expertise in business & process excellence. Expertise in managing/setting up large teams in complex environment. Expertise in executing LEAN, Six Sigma projects for operational excellence....
Detalhes do contato
Marcadores
stress management memory work life balance concentration life cycle management self assesment strategic management performance management education and training training and development leaders personality development program leadership workshop development self recognition training corporate leaders self-recognition management resources entrepreneurs future leaders confidence building
Ver mais

Documentos

(1)

Stress management Training

Há 10 anos • 203 Visualizações
Personal Information
Organização/Local de trabalho
Bengaluru Area, India India
Cargo
Worked at leadership positions in IT/ITeS/Telecom by profession. Investor, Mentor to startups, Entrepreneur by passion.
Setor
Technology / Software / Internet
Site
http://www.ericsson.com
Sobre
Around 14 years of blended experience in Operations, Service delivery, Pre-sales and Project/Program management (Transition & transformation) in IT / ITES / Telecom (Wireless/Wireline) industry. Certifications- ITIL, Scrum master, ISO auditor, Cisco. Expert in deploying ITIL Service Operation, Service Transition processes - Event/Incident/Change/Problem management. Expertise in setting up NOC/Service Desk/Helpdesk - People , Process and Tools. Expertise in managing highest level customer satisfaction. Expertise in business & process excellence. Expertise in managing/setting up large teams in complex environment. Expertise in executing LEAN, Six Sigma projects for operational excellence....
Marcadores
stress management memory work life balance concentration life cycle management self assesment strategic management performance management education and training training and development leaders personality development program leadership workshop development self recognition training corporate leaders self-recognition management resources entrepreneurs future leaders confidence building
Ver mais