fMarketing proposes a Y5 O2O marketing solution that utilizes WiFi devices to:
1) Drive offline traffic to online social media platforms like Facebook and WeChat.
2) Distribute time-limited coupons digitally to encourage offline purchases.
3) Implement check-in loyalty programs and lucky draws to engage customers online and offline.
The proposal details how the WiFi devices, mobile apps, and backend system would integrate online and offline activities to promote clients and collect customer data.
2. Company Introduction
fMarketing has always been the pioneer in the digital marketing
industry since its establishment in 2008.
By cooperating different social media platforms, together with our
talents and experiences, we offer tailor-made digital business
solutions to companies of all scales.
17. O2O solution is so much more than just being online…
Offline Traffic
• O2O
• Big Data
• So-Lo-Mo
Online Social
Platform
• Facebook
• Linkedin
• Sina Weibo
• WeChat
• Forum
Online Advertising
• Segmentation
• Targeting
19. O2O means Online To Offline or Offline To Online, which integrate the
online activities with the offline activities .It aims to attract fans or
customers from online and redirect them to offline or vice verse. O2O can
make good use of the traffic from online and offline to maximize the
marketing result.
WHAT IS O2O?
25. • O2O Marketing Plan by making use of a
special designed Wifi device
• Connect online platform
(Facebook, Weibo, WeChat)
• Drive traffic or sales to store
• So-Lo-Mo Solution
(Social,Location,Mobile)
ABOUT Y5
26. Call for entry
Set up Wifi at
Offline Locations
*Flexible locations
Drive traffic to online
Facebook Campaign
Dive traffic to ……
(Users’ online & offline personal
information can be collected)
Online Shop
Website
FLOW OF Y5
Offline Shop
27. 2
1
Setup Y5 in specific location
3
Connect Wifi and access the
application
FLOW OF Y5
Get the coupon
28. 5. Stimulate
sales
1. Client provides
incentive
4. People participate
in the Y5 project &
get the coupon
FLOW OF Y5
2. Select location
3. Arrange
promoters
to the
selected
location
32. 2. Limited Time Coupon Campaign
1. Connect Wifi
2. Login through
social platform
3. Allow to access
data
2. LIMITED TIME COUPON
CAMPAIGN
4. Like the page
33. 2. Limited Time Coupon Campaign
Timer will be
shown in the
application
埋單即享8折優惠!
Provide discount within a time
period to encourage people to buy
immediately
Show the thank you page
when the time is pass
34. 2. Limited Time Coupon Campaign
2. LIMITED TIME COUPON
CAMPAIGN- REFERENCE
35. 3. Check-in Loyalty Campaign
1. Connect Wifi
2. Login through
social platform
3. Allow to access 4. Like the page
data
5. Access the loyalty
program campaign
3. CHECK IN LOYALTY CAMPAIGN
* Check in function will only be applicable in Facebook
36. 3. Check-in Loyalty Campaign
•Check in at specific location to get points
•Check in location will be shown in Facebook
wall post
•Users can view the point earned in the
application
12
你正在:
XX集團沙田分店
儲分
CHECK IN LOYALTY PROGRAM
HOW TO GET POINT?
* Check in function will only be applicable in Facebook
查看
優惠
37. 3. Check-in Loyalty Campaign
• Invite friends to join the campaign
to get points
• The accumulated points will be
automatically updated
CHECK IN LOYALTY PROGRAM
HOW TO GET POINT?
* Check in function will only be applicable in Facebook
20
38. 3. Check-in Loyalty Campaign
• Users can use the earned points to
redeem coupon or gift
• Users can select the gift they want
and click the “redeem” button to
get it directly
換領
Check in Loyalty program
How to redeem gift?
* Check in function will only be applicable in Facebook
返回
40. 3. Check-in Loyalty Campaign
• Change the tap icons
• Change the image of coupon
Check in Loyalty program
Landing Tab
41. 3. Check-in Loyalty Campaign
• View and store the information
of users (e.g. User name, email,
point earned)
Check in Loyalty program
User List
42. 3. Check-in Loyalty Campaign
• Show the receipt registration
record (e.g. User name, receipt
number)
Check in Loyalty program
Receipt Registration
43. 3. Check-in Loyalty Campaign
• Show the number of friends invited
Check in Loyalty program
Invite Friend Status
44. 3. Check-in Loyalty Campaign
• Show all the items for
redemption
• Show the details of the items
(e.g. Item name, image,
description)
Check in Loyalty program
Redemption items
45. 3. Check-in Loyalty Campaign
• Keep track on the redemption
status
• Show the redemption history of
users
Check in Loyalty program
Redemption Record
47. 4. Lucky Draw Campaign
1
1. Connect Wifi
2
2. Login through
social platform
3
4
3. Allow to access
data
4. Like the page
Flow of lucky draw campaign
48. 4. Lucky Draw Campaign
5
• Access the lucky draw
application
• View the details of the
campaign (e.g Instruction,
prize)
• Click”立即抽獎” to start
Flow of lucky draw campaign
49. 4. Lucky Draw Campaign
6
• A certain number of coupon
will be available
• Users will get a coupon
randomly
恭喜你! 你已得到
免費雞煲一份
Flow of lucky draw campaign
50. 5. Consumer Point Campaign
1. Connect Wifi
2. Login through
social platform
3. Allow to access
data
4. Like the page
4. CONSUMER POINT CAMPAIGN
51. 5. Consumer Point Campaign
1
1. Connect Wifi
2
2. Login through
social platform
4
3
3. Allow to access
data
4. Like the page
Flow of consumer point campaign
52. 5. Consumer Point Campaign
5
• Target the existing customers
who made purchased
• Input the bar code/receipt
code to get the points
Consumer point program
Input the bar code of receipt
32
是次消費: HK$196
儲得分數: 3
換領獎賞
53. 5. Consumer Point Campaign
6
32
Use accumulated points
• Select the gift/coupon
• Click “Redeem” to get the
coupon/gift
換領
返回
Consumer point program
Redeem the gift
54. 5. Consumer Point Campaign
6
32
Use accumulated points
plus discount price
• Select the gift/coupon
• Click “Redeem” to get the
coupon/gift
換領
以優惠價換領
Consumer point program
Redeem the gift
58. Call for Entry
Promotion Maximizer
Advertising
Facebook App (Maximizer)
-Target the valued customers
-Increase the fans page like
-Maximize the promotion effect
-Draw traffic to the Offline / Website
Result Driven
Build Brand Image
Deepen customers’ understanding
Increase the customers’ loyalty
FLOW OF ONLINE MARKETING
CAMPAIGN
63. Types of Facebook Advertising
Precise targeting tool to select the valued target audience
Similarity
Greater Reach
Include the top 1% of people in
your selected country who are most
similar to your custom audience
Include the top 5% of people in your
selected country that are similar to
your custom audience
Smaller reach, more precise match
Bigger reach, less precise match
Target B2C Mainly
FACEBOOK ADVERTISING
65. Flow of Facebook Campaign – Reference ONLY
1. Like the page
2. Allow access
66. Flow of Facebook Campaign – Reference ONLY
3. Main page
4. Invite Friend
67. Flow of Facebook Campaign – Reference ONLY
Main Page
1
Fans can check available coupon
2
Fans can check invitation that they
have sent out, and which of their
friends have accepted their invitations
3
Fans can send invitation to their friends
4
Fans can check out more product
information, and make online
purchase
1
2
3
4
68. Flow of Facebook Campaign – Reference ONLY
Coupon Page
1
Fans can click on the coupon and print
2
Pop-up message will be shown when fans have not
yet successfully invited 5 friends, but try to click on
the 2nd coupon
69. Flow of Facebook Campaign – Reference ONLY
3. Main page
4. Invite Friend
70. Flow of Facebook Campaign – Reference ONLY
Invite Friend Page
1
Select friends to invite
2
Post to friends’ walls
71. Flow of Facebook Campaign – Reference ONLY
Invitation List Page
All invitations sent will be shown on this page
1
A “成功邀請” stamp chop indicates
a successful invitation, i.e. your friend has
already played this app
1
74. Facebook Campaign
With time limit function to increase the attractiveness
Type
- Friend Referral
- Q&A
- Game
- E-card
- Photo Competition
- Loyalty Program
84. Objectives
To raise brand awareness
To interact with the public
To expand online presence
To mainly target Mainland users
To drive offline traffic
WeChat
•Official Account (訂閱號)setup and verification
•Management:
-1 post per day
-20 keywords
-2,000,000 fans promotion coverage via Sina Weibo
-Monthly report
Reference:
85. Objectives
To raise brand awareness
To interact with the public
To expand online presence
To mainly target Mainland users
To drive offline traffic
WeChat
•Official Account (訂閱號)setup and verification
•Management:
-1 post per day
-20 keywords
-2,000,000 fans promotion coverage via Sina Weibo
-Monthly report
Verification
Apply verification of WeChat account
Increase the credibility
Increase the ranking from search result
86. Objectives
To raise brand awareness
To interact with the public
To expand online presence
To mainly target Mainland users
To drive offline traffic
WeChat
•Official Account (訂閱號)setup and verification
•Management:
-1 post per day
-20 keywords
-2,000,000 fans promotion coverage via Sina Weibo
-Monthly report
Keyword Setting
Preset 20 keywords as auto-reply function
Serve as customer service purpose
Reduce the effort of managing the
account
Suggestions:
1. Latest Product Information
2. Store location
3. External linkages(e.g Weibo)
87. Objectives
To raise brand awareness
To interact with the public
To expand online presence
To mainly target Mainland users
To drive offline traffic
WeChat
•Official Account (訂閱號)setup and verification
•Management:
-1 post per day
-20 keywords
-2,000,000 fans promotion coverage via Sina Weibo
-Monthly report
Post
Update daily post align with brand related information
Post Direction:
1. Brand or product information
To promote update product information
2. Knowledge Sharing/Discussion/Q&A
To induce discussion or share
To attract and engage users
88. Objectives
To raise brand awareness
To interact with the public
To expand online presence
To mainly target Mainland users
To drive offline traffic
WeChat
•Official Account (訂閱號)setup and verification
•Management:
-1 post per day
-20 keywords
-2,000,000 fans promotion coverage via Sina Weibo
-Monthly report
Monthly Activity
Create activity monthly
Different activities can be provided
1. Q&A
2. Quiz
3. Questionnaire
89. Objectives
Online:
1. WeChat
2. Facebook
To raise brand awareness
To interact with the public
To expand online presence
To mainly target Mainland users
To drive offline traffic
WeChat
•Official Account (訂閱號)setup and verification
•Management:
-1 post per day
-20 keywords
-2,000,000 fans promotion coverage via Sina Weibo
-Monthly report
Promotion
Share posts via Sina Weibo to attract fans
2,000,000 fans coverage
2,000 fans growth per month
Specific categories of Weibo or users
location can be selected
90. Objectives
To raise brand awareness
To interact with the public
To expand online presence
To mainly target Mainland users
To drive offline traffic
WeChat
•Official Account (訂閱號)setup and verification
•Management:
-1 post per day
-20 keywords
-2,000,000 fans promotion coverage via Sina Weibo
-Monthly report
Backend Panel
User-friendly backend panel for
monitoring the WeChat account
Update post
Reply comment
General setting
Manage users
94. Update Content
Brand image
Product information
promotion
Interface of Corporate Weibo
Seek approval from client 1 week before the post to be updated
103. Forum Marketing
fMarketing Forum Seeding Features
詳細分析.目標明確
為了令網絡關係營銷的宣傳效果更大,
我們會對每位顧客作詳細了解, 更加清
楚產品與服務的特性, 為每位顧客度身
訂做更具優勢的網絡宣傳策略.
策略性的論壇分佈
我們會因應顧客產品的性質把不同的
宣傳帖子放在不同的論壇上. 因為我們
相信”Right Content in the Right Place” ,
會令宣傳效果更加大. 我們對香港不同
的論壇有深入的認識, 這方面為顧客典
定信心.
109.
Increase fans based
Interact with fans
Collect users’ information
Stimulate online or offline sales by providing
incentive
WHY FACEBOOK MARKETING?