How To Deal With Your Boss

1. How To Deal WithHow To Deal With
Your BossYour Boss

2. In a perfect world, your boss would
be just the right combination of
friend, mentor and advocate.
Unfortunatly, however, some bosses
are a total nightmare.
How to deal with both? That is
what today’s presentation is about.

3. My presentation will be
concerned in dealing with
both…
The Perfect Boss And The “Difficult
Boss”

4. The Perfect Boss
In order to get most benefit for both your
career and the company you are working
at, you should put into consideration some
aims while dealing with that granted boss.
Sure I won’t be able to state them all, but
there is always some keys to the heart of
everyone of us, we are going to deal with
those keys…

5. You and your colleagues may be doing a
particular kind of task everyday, but it is your
bosses responsibility to see that you are doing
the right things, in the 'approved' way. And
that you have adequate resources to be
productive.

6. Put another way – your bosses job is not to
control you, but to guide you and yourbut to guide you and your
peers to do the best possible workpeers to do the best possible work that
helps the whole organization fulfill its
purpose.
A good boss coaches you, notices when you
have done well, and motivates you to do
even better. The bosses job is different to
yours.

7. The Perfect Boss
1.Respect:
His position.
His experience at both work and
life.

8. 2.Learn:
From his experience with an open heart and
mind. “only open minds receive wisdom.”
As much as u can learn about the job
business for both your experience at work
and getting maximum benefit towards
achieving the company goals. Be open to
learning something new, or rethinking
things through in a new light. Try to treat
this exchange as mutual problem-solving
rather than a confrontation in which your
boss is your adversary.

9. 3.Communicate:
Listen to him, talk to him and understand his goals
and responsibilities. Use this opportunity to
convey your ideas about how things could
change in order to help him and, in turn, help you
to have a more pleasurable workplace.
Try as much as you can to ask, understand and
approach. It helps exploring your concerns and
feelings directly & helps solving problems.
Communicate in the right way. Choose the right
words and form to say. Did you know that in
japanese there are 19 different ways to say “No”
?
Written notes that your boss will read later

10. . 4.Be a friend or a son.
Sometimes business for friendship is
better than friendship for a business.
Dealing with my boss as a big brother
or a father will make the work
environment completely a different
one.
That will be markedly obvious in
accepting his ideas with a broad mind
and thoughtful heart.

11. The Perfect Boss
Interact with your boss on a personal level too.
Learn about his or her family, hobbies, etc. Ask
your boss to lunch once in awhile. It’s easy to get
stuck in your daily work routine—but the hour
spent away from the office can be imperative to
your on-the-job success.
Spending an hour out of office with help strengthen
that relationship. Regardless how long you both
spend with each at work. Having a dinner once
will make a big difference. Just try it!
But always take care that you are not abusing this
special relationship or else you could end up
losing it, if not much more…

12. 5.Manage your Negative Reactions:
Inabiltity to control emotions could lead to
losing prople around you, so try to handle
your reactions in the right way. Once you
managed your negative reactions and
understand, you can work to communicate
your concerns –as long as they’re formed
in a helpful, positive manner. Thereby
creating an atmosphere for problem and
right communication

13. Rid your self of destructive thoughts
If you are angry or frustrated and want to let
your boss know, then first talk this through
with a friend or colleague or, failing that,
talk into a tape recorder. Say anything and
everything you want to, then play back the
tape and listen to yourself.

14. 6.Be honest:
it's more important to deliver the bad news
immediately, especially if it's about you.

15. 7.Hard times behavior:
you should show concern but not contrition. If it's
not your fault, don't accept the blame for what
happened. On the other hand, don't be laughing
and grinning either. Take it seriously and radiate
confidence that better times are just around the
corner because you've got a plan to address the
problem.

16. 8.Think it through
Write down your goals and what you expect to get
out of your meeting before you begin. Write
down specific behaviours and incidents from the
recent past that illustrate the need for change.
These notes will come in handy during your
meeting.

17. 9.Introduce the topic
At your meeting tell you boss you are
interested in finding out how you can help
him better meet his organisational goals.
Let him know what observations you have
made and then go on to suggest what the
likely benefits could be it they were
improved upon.

18. 10.Ask for the some feedback
Ask your boss to talk about your behaviour,
your performance and how it too has
contributed to the current situation. What
attitudes and behaviours would you need to
change to help your boss accomplish his
professional goals?

19. 11.Practice the rules of fair fighting
Employ good active listening skills. Use “I”
statement instead of “you” statements. Use
clarifying and confirming techniques to
make sure that you heard him correctly and
acknowledge that he has been heard.

20. 12.Listen more than talk
Make good use of questions. Be open to
learning something new, or rethinking
things through in a new light. Try to treat
this exchange as mutual problem-solving
rather than a confrontation in which your
boss is your adversary.

21. The Perfect Boss
0
10
20
30
40
50
60
70
80
That heaven-sent boss will be your
guidance throughout your life,
even if his presence has been for
a short time, believe it or not, you
will remember him forever. That
will be due to a number of
reasons, the most important of
which is the changes he has made
to your career-life chart…

22. That was some of the most important
things to put in mind while dealing
with your perfect boss…
Unfortunately, you might find
yourself dealing with bad kind of
boss…

23. The “Difficult Boss”
What makes for a bad boss? Some are
just plain nasty, but often, a bad boss
is all in the eye of the beholder. One
person's boss from hell may be
another person's pinup.

24. If you need regular direction, for example, you will
be miserable with a hands-off, absentee manager,
but if you have strong needs for autonomy (self-
government) you will flourish under the same
regime. Then again, the problem could be simply
bad chemistry. He's an introvert and you're an
extrovert. You like direction, he thinks you're
"needy." You like to go home at six, he's a
workaholic.
Or maybe it’s due to some work stresses around

25. So before you assume your boss is
that hard or difficult kind, ask
yourself: Does he get along with
others? Does he pick on everyone,
or just you???

26. As people differs, kinds of
difficult bosses will also differ…
but here we are going to deal with
those kinds who are Marjory
present and their presence greatly
and negatively affect the working
environment…

27. The “Difficult Boss”
The Weak Manager
The Political Manager
The Black and White Manager
The Obsessive Micro-manager
The Invisible Manager
The Task Master
The Nasty Manager
The Bulling Manager

28. The Weak Boss
Characteristics:
 Aggressively avoids taking risks.
 He's vague – not clearly understood or felt.
 May also be ill-trained, and lacking
management skills.
 He won't stand up for you.

29. How to cope with
 If your boss is a reluctant (unwilling)
manager, work around him.
 Take the initiative to set out the parameters
of the work. Give yourself the feedback
you need.
 Make his life easy by only talking to him
about critical issues. If your boss is lacking
management skills, tell him what you need
from him to do your job.

30. The Political Boss
Characteristics:
 He has an unerring ability to know what will
make him look good.
 He will go to bat for (strike) you only on
issues that serve his political agenda.
 He's sneaky and plays favorites.
 He won't think twice about using you as a
sacrificial lamb to support his own career
goals.

31. How to cope with
Support his high need for recognition by
making him look good on strategic
projects.
Focus your own efforts on "high-value"
work.
Be prepared to share the limelight, even
if you don’t like.
Don't trust him to have your own interests
at heart.
Emphasize him on work you want to do
by its profile and importance to senior

32. Black and White Boss
Characteristics:
He just doesn't get it, maybe because
he is very concretely.
He doesn't under-stand slight
difference in color, meaning, context,
or high-level ideas.

33. If his problem is intellectual deficiency,
indulge him like a misguided child.
Better yet, ignore him if you can. But if
the problem is one of cognitive style,
shape your communications to his
needs. If he is fact-oriented, don't
waste your time painting compelling
arguments based on ideas. Simply
state the facts and provide information
unembellished.

34. How to cope with
Shape your communications to his needs.
 If he is fact-oriented, don't waste your time
painting arguments based on ideas. Simply
state the facts and provide information
unjudged.

35. Obsessive Micro-Manager
Characteristics:
 He trusts you the way you'd trust a ten-year-
old child to drive a car. He doesn’t think that
you’re up to the job!
 No matter how much detail you give him, or
how many times you do redo a piece of work,
it's still not right.
 You're completely demotivated and have lost
your sense of competence and confidence.

36. How to cope with
 If the problem is his own insecurity,
anticipate issues that will make him anxious
by reassuring him that you have covered all
the bases. Say, for example, "in completing
this I spoke to … and took the following
issues into account . . .“
 Write it down as well, as he may be too
anxious to fully process what you are saying.

37. The Invisible Manager
Characteristics:
 You have no one to go to for direction. He
doesn't have a clue about the volume or
space of your work.
 You're killing yourself, but no one notices
or gives you feedback.
 He may be invisible because he's too busy,
or is a reluctant or unskilled manager.

38. How to cope with
 If it’s a time problem, do your assignment
before you both meet to make the meeting as
efficient as possible.
 Be strategic on issues where you need
support. Give yourself direction and feedback
by setting milestones and regularly evaluating
your effectiveness against them.

39.  Establish a mechanism for getting
direction, at an agreed time, weekly or
monthly meeting, and hold her to the
commitment. Don't be shy about
bringing up the same question more than
once or twice until it is resolved.

40. The Task Master
Characteristics:
 He doesn't have a life, and doesn't expect you
to either.
 You're drowning in work but he keeps
heaping on more.
 His time-lines are ridiculous.
 Sometimes an extremely task-focused
manager is so focused on getting the work
done that he's not aware of the impact of his
behaviour on the people around him.

41. How to cope with
 If you've talked to him and he still doesn't
get it, create your own standards for
evaluating what is realistic and doable.

Don't be
apologetic about wanting time for a

42. The Nasty Manager
Characteristics:
He's ruthless. He seems to take pleasure in watching
you twisting around from discomfort. He has pets
and you are not one of them.
Sometimes an apparently nasty boss is simply so
task-focused that he is so blind to see how his
behavior makes you feel. Underneath a rough
exterior, as the saying goes, may be the heart of a
pussycat.

43. When you face him, does he apologize, or
get mad?
If he was that heart of a pussycat, then try to
accommodate and cooperate for the work
benefit.

44. How to Succeed in Spite of Your
Boss
(Final thoughts(
It's a joy to work with a boss who is understanding,
caring and supportive. Such association adds to
the pleasure of pursuing a career, not just
working for a steady paycheck.

45. But not all bosses are supportive, as we've pointed
out. No matter what suitable defensive and
offensive reactions you do as appropriate,
so…
Diane Tracy, author of “Take This Job & Love It! “
says this feeling usually stems from needs the boss
isn't fulfilling, like feedback, clear guidelines and
expectations, recognition or trust.

46. Regardless of what type of boss you
have, your first line of defense is to
speak to him, as he may not be aware
of his behavior. Don't make sweeping
generalizations about his personality.
Rather, talk to the specific behavior in
question and tell him how it makes you
feel.
Introduce your statements with "You
may not be aware . . ." or "You may not
realize . . ." or "You may not intend. . ."

47.  If none of these strategies work, you
have two choices. If you have good
personal reasons for staying in your
job -- you love your work, you're
learning a lot, you like the people
you're working with -- you can hold
your nose and ignore your boss as
best you can. Or, you can quit: life is
too short too deal with this kind of
abuse.

48. ...Keep in mind several things regarding your
career success:
If you are patient and persistent, you can accomplish
career goals regardless of how anyone would
attempt to stand in your way.

49. The more someone opposes your success, the
more determined and committed you should
be to succeed in spite of their efforts. After
all, according to the laws of physics, every
action has an equal and opposite reaction.
This holds true in the work area as well as
in the physics law .

50. Try to do as the saying says “smile and the
world will smile with you.”

51. Try to find support or another mentor, maybe
a co-worker or another manager or even out
of your work area… that person can change
a lot in your psychological potential, giving
you more power to do your job & stay on
your way

52. Some Tips
1. Keep your cool.
 Losing your temper and launching a verbal
offensive against your manager is a major
mistake.
 If your boss feels cornered, he or she is likely to
resent your approach and fight back with
counter-criticisms.
 make sure you've got your emotions under
control and be prepared for your boss's possible
reactions.

53. 2. Be concrete, but not judgmental.
 Phrase your complaints as neutral observations
rather than criticisms so your boss doesn't feel
under attack. Be as concrete and specific as you
can, and steer clear of discussing your emotional
reactions or guessing their motives.
 For example, instead of saying, "You keep
bugging me about this project, and it makes me
feel like you don't think I can do the job," you
could state: "I noticed that you asked me for
updates on this project five times last week."

54. 3. Ask for more information.
 After you've made your observation, get the
manager's take on the scenario.
 Try an approach like this: "Obviously, this
project is very important to you. But I was
wondering if there's anything else I need to know
about the situation."

55.  Don't assume you understand your boss's
reasoning. It may seem to you that she's on your
case because she doesn't have anything better to
do, but perhaps she's getting pressure from the
top, or maybe she's worried she didn't
communicate the guidelines clearly.
 Maybe she doesn't even realize how many times
she's checked in with you.

56. 4. Suggest a solution.
 Presenting a resolution will demonstrate you're
willing to take responsibility for the situation and
cast the entire conversation in a much more
positive light.
 Communicate your concerns. in a non-adversarial
way.that doesn’t do furthur damage to your
relationship.

57. 5.Respond to criticism
Try to see the criticism as valuable
information about how to do better, not as
a personal attack. Try to separate your
personal ego from your business persona.
Try to see the criticism as an opportunity
to work together with your boss on a
development plan. See yourself as a
partner with your boss on this plan, rather
than as a victim of a power struggle

58. 6. Say thank you.
 Finally, thank your boss for taking the time to
meet, listening to your concerns and agreeing to a
solution. Ending the session on a positive note
will give your new agenda added momentum.
 Consider following up with a written summary of
your agreed-upon points, so the new plan doesn't
fall to the wayside.

59. If your boss is unsupportive due to personal
issues, that's his problem. Stay above the
fray and don't let your spirit be dampened
by his unenthusiastic regard for your career
advancement.
Set your self goals in the place where you
work and let your concern achieving them,
when you feel success you will forget all of
the boundaries that you face.
Establish a reputation for being a model
employee in the eyes of all who are familiar
with your work.

60. Finally, believe that…
In spite of your boss, you can achieve
important dreams, reach your
optimum level of success that
astonishes everyone around you and
serve accomplishing your
company goals.
Go for it…

61. Bibliography
http://www.ivillage.com/work/job/succeed/articles/0,10109,187
http://www.imdiversity.com/Article_Detail.
asp?Article_ID=6782
http://www.ivillage.com/work/job/succeed/articles/0,10109,187
http://www.careercity.com/JobSeekerX/Resources/Articles/Rel
http://www.usatoday.com/money/jobcenter/workplace/relations
http://campus.workopolis.com/servlet/Content/wcresarchive/20
http://health.discovery.com/centers/mental/articles/managingbo

62. Wish you All thatWish you All that
Perfect BossPerfect Boss
&&
Happy careerHappy career
atat Johnson & JohnsonJohnson & Johnson
Thank you all,
HebatAllah Mohamed