The document discusses identity and access management challenges for retailers. It outlines security concerns retailers face, including the need to protect customer data and payment card information from cyber criminals. It then describes specific identity challenges retailers deal with related to compliance, access governance, and managing identity lifecycles. The document proposes using RSA Identity Management and Governance solutions to help retailers with access reviews, governing access through policies, and keeping compliant with regulations. Use cases are provided showing how IMG can help with challenges like point of sale monitoring, unowned accounts, seasonal workers, and operational issues.