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Deb Lavoy
Narrative Builders
deb@narrativebuilders.com
Narrative warfare
is marketing
gone rogue.
A Narrative is a mental model.
A Narrative is a set of beliefs
that influence how we
interpret the meaning of
things.
Narratives help us make
sense of complicated
things.
1. Narratives
2. Narrative strength
3. Narrative warfare
4. MarTech warfare
1. Narratives
BRANDS KNOW THE POWER
CAMPAIGNS DO THIS (?)
STORY VS NARRATIVE
NARRATIVE
STORY
A POWERFUL NARRATIVE
WILL TELL A
THOUSAND STORIES.
• Health matters.
• Diet impacts
health.
• Fruit and veg make
up a healthy diets
Anyone who is
capable and
works hard should
get good grades.
Different people
learn in different
ways.
1 2
2. Narrative strength
What makes some narratives more influential than others?
FIVE CRITERIA
PRESENTATION
CLARITY
RESONANCE
SHARE-ABILITY
REPETITION
2. Narrative warfare
Black hats pushing
Toxic narratives.
White hats pushing back.
Marketing tech is a
devastating weapon
of Narrative Warfare
Toxic narratives thrive where:
- F.U.D.
- Conflict
- Low information
- Peer reinforcement (echo chambers)
- Massive saturation
How marketers do it
TWITTER API (bots)
FACEBOOK TARGETING
YOUTUBE CHAINING
REDDIT FRINGE
GOOGLE RANKING
How the bad guys do it
Well, they also did some other stuff like
LIE. IMPERSONATE. STEAL.c
Marketing
target
align
message
strengthen
amplify
chain
ladder
likely buyers
Value, aspiration, anxiety
Ad campaigns: Measure, adjust, measure, adjust
Engagement, Networks, repetition, influencers, “paid, owned, earned”
Build stronger relationship, next interaction, “calls to action”
Make enough noise to get picked up
Narrative Warfare
Links to more [unhinged] material
target
align
message
strengthen
amplify
chain
ladder
Vulnerable
Distracting/divisive/dishonest
Ad campaigns: Measure, adjust, measure, adjust
Bots, trolls, sympathizers, ads
Make enough noise to get picked up
RT-originals
GOP
Leaders
FOX News
4Chann
Forums
Social
networks
RT finding
talking points
NYT
CNN
Get pickup
Saturate
Social networks
Mainstream
media
WSJ
Go mainstream
Bloomberg is
1. Paying people $2500/Mo to reach out to their
networks and post his messages.
2. Flooding the airwaves with TV ads
3. Outspending trump on Facebook.
Discuss.
WHY DOES IT WORK?
1. Platforms, data and automation
2. Societal strife and complexity
3. Validation and participation from
unethical media and political
figures.
In an ever-changing,
incomprehensible world the
masses had reached the point
where they would, at the same
time, believe everything and
nothing ”
”
- Hannah Arendt, Origins of Totalitarianism
PLATFORMS
TARGET
RECOMMEND
REWARD INCINDIARY CONTENT
1. Identify and block toxic campaigns
2. Inoculate population
3. Create alternate, legitimate
narratives.
WHAT CAN WE DO?
1. Pressure the platforms
2. Engage people
• We can target too
• We can make bots too
• We can run campaigns too
TACTICS
Narrative
Warfare Marketing
Links to more
[unhinged] material
target
align
message
strengthen
amplify
chain
ladder
vulnerable likely buyers
Distracting/divisi
ve/dishonest
Value, aspiration,
anxiety
ADS: Measure, adjust, measure, adjust
Bots, trolls,
sympathizers
Networks, repetition,
influencers, “paid, owned,
earned”
Links to stronger relationship, next
interaction
Make enough noise
to get picked up
Make enough noise
to get picked up
NARRATIVE WARFARE
- A sustained effort
- To convince populations
- To adopt a toxic narrative
- Or defense against this

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Narrative Warfare, Marketing and A plan to go forward

Notas do Editor

  1. https://www.prageru.com/
  2. There’s emotional resonance, intellectual resonance. Positive and negative.
  3. And this
  4. There’s emotional resonance, intellectual resonance. Positive and negative.
  5. There are dozens of definitions. As many definitions as there are definers. Mine, of course, is definitive.
  6. The characters, the place, the time, the “boldly go where no man has gone before” thing, the tricorder and the communicator, the transporter, the computer you can speak to, but which oddly, didn’t talk back (I like this model, by the way) the elements of the gestalt, the physical laws of their environment.
  7. Those people and context, in action – responding to a situation - that’s a story.
  8. Those people and context, in action – responding to a situation - that’s a story.
  9. https://www.poynter.org/fact-checking/2020/hoaxes-about-the-coronavirus-are-now-trying-to-prove-human-extermination/
  10. Psychometrics, Demographics, FB – interests, friends, OCEAN mapping.
  11. Psychometrics, Demographics, FB – interests, friends, OCEAN mapping.
  12. https://www.nytimes.com/2019/09/26/technology/government-disinformation-cyber-troops.html https://knightfoundation.org/reports/disinformation-fake-news-and-influence-campaigns-on-twitter/ https://graphika.com/case-studies