In today's evolving DTC landscape, businesses face the challenge of balancing acquisition costs while focusing on improving Customer Lifetime Value. To address this shift, it is imperative to prioritize retention strategies that go beyond traditional loyalty programs. Join Brandon Amoroso, a leading Retention as a Service agency expert, as he unveils the framework utilized by his agency to develop successful retention programs. In this engaging session, Brandon will share his industry secrets and insights, offering attendees valuable takeaways to implement within their own organizations.