1. ESTABLISHING
DIRECTION
Showcase Presentation
Winter 2009

2. Establishing Direction will…
 Bring clarity to your work unit and individual
employees
 Encourage better communication
 Increase work-unit efficiency
 Create consistent focus on key opportunities,
problems and results

3. Managers who are successful at Establishing
Direction practice the following:
 Specific: What am I specifically responsible
for?
 Measurable: What Standard will be used to
measure my success?
 Attainable: What kind of challenge will my
work provide?
 Results Oriented: How do my responsibilities
link to the units overall goals?
 Time Dated: What is my deadline?

4. SMART CRITERIA
 S pecific
 M easurable
 A ttainable
 R esult Oriented
 T ime Dated

5. Establishes clear, specific performance
goals for employees’ jobs
SUCCESSFUL NOT SUCCESSFUL

6. Demonstrates how each employees job
contributes to the organization’s overall
effectiveness
SUCCESSFUL NOT SUCCESSFUL

7. Sets challenging and difficult performance
goals and standards for employees
SUCCESSFUL NOT SUCCESSFUL

8. Helps employees to understand how their
work affects external/internal customers
SUCCESSFUL NOT SUCCESSFUL

9. Specifically defines the standards of
excellence required; avoiding unclear or
conflicting standards
SUCCESSFUL NOT SUCCESSFUL

10. SUCCESS
 WILL BE ACHIEVED WITH
PRACTICING ESTABLISHED
DIRECTION!