We all agree empathy is essential for professional success. But how do we get better at it? I reckon if you develop your imagination by reading novels and empathy will follow!
7. “Not about the kind of empathy where you
feel the same emotions as another
person.
It’s about understanding how another
person thinks—what’s going on inside her
head and heart.
And most importantly, it’s about
acknowledging her reasoning and
emotions as valid, even if they differ from
your own understanding”
Indi Young