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DETERMINING REACH
& FREQUENCY GOALS
Determining Reach & Frequency Goals
• How much reach is enough?
• Reach follows a curve that flattens as GRPs increase.
• Highest Reach – 99%
• Moderate Reach – 70% to 75%
• Lowest Reach – 50% to 60%
   • 50% is minimum for brand survival
   • Use flighting schedule to achieve a higher reach over a shorter
     period of time – avoid dilution of the media plan
Determining Reach & Frequency Goals
• How much frequency is enough?
• Once reach begins to plateau, frequency continues to
  increase.
• Highest Average Frequency – 12
  • Depending on creative, can run the risk of “wearout”
• Lowest Average Frequency – 2 to 3
   • Minimum frequency
• Ostrow Model – used to estimate effective frequency
  • Marketing Factors
  • Copy Factors
  • Media Factors
Ostrow Model
• Begin with 3.0 frequency
• Use questions in the model to determine a score to add or
  subtract from the benchmark
• Factors that increase frequency
  • New brand, low market share, complex copy, pulsed/flighted
    campaign, higher ad clutter in media mix
• Factors that decrease frequency
  • Established brand, high brand loyalty, simple copy, continuous
    media schedule
Market factors
  Low Required Frequency         Frequency          High Required Frequency
                                 Adjustment

     Established brand     -.2    -.1   +.1   +.2          New brand

     High brand share      -.2    -.1   +.1   +.2       Low brand share

     High brand loyalty    -.2    -.1   +.1   +.2       Low brand loyalty

   Long purchase cycle     -.2    -.1   +.1   +.2     Short purchase cycle


    Less frequent usage    -.2    -.1   +.1   +.2       Frequency usage

    Low share of voice     -.2    -.1   +.1   +.2      High share of voice

    Target other group     -.2    -.1   +.1   +.2 Target old people or children
Message Factors
  Low Required Frequency           Frequency          High Required Frequency
                                   Adjustment

 Low message complexity      -.2    -.1   +.1   +.2   High message complexity

 High message uniqueness     -.2    -.1   +.1   +.2   Low message uniqueness

   Continuing campaign       -.2    -.1   +.1   +.2       New campaign

 Product-focused message     -.2    -.1   +.1   +.2   Image-focused message


   Low message variety       -.2    -.1   +.1   +.2    High message variety

       High wearout          -.2    -.1   +.1   +.2         Low wearout

   Large advertising units   -.2    -.1   +.1   +.2    Small advertising units
Media Factors
  Low Required Frequency              Frequency           High Required Frequency
                                      Adjustment

         Low clutter            -.2    -.1   +.1   +.2           High clutter

  Favorable editorial setting   -.2    -.1   +.1   +.2     Neutral editorial setting

 High audience attentiveness    -.2    -.1   +.1   +.2   Low audience attentiveness

   Continuous scheduling        -.2    -.1   +.1   +.2    Pulse or flight scheduling

     Few media vehicles         -.2    -.1   +.1   +.2      More media vehicles

 High repeat exposure media     -.2    -.1   +.1   +.2   Low repeat exposure media
Optimize Reach or Frequency?
        Optimize Reach               Optimize Frequency

•   Few competitors            •   Many competitors
•   Strong established brand   •   Less established brand
•   Brand leader in category   •   Low brand awareness
•   Infrequent purchase        •   Low involvement purchase
•   Continuous advertising         decision
    schedule                   •   Lower priced goods /
•   Powerful creative              services
•   Ad message easily          •   Strong competition in
    understood                     category
•   Major sales promotion      •   Complex ad message
    launch                     •   Flighted schedule
•   Seasonal peak for sales    •   Frequent purchase

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Determining reach & frequency goals

  • 2. Determining Reach & Frequency Goals • How much reach is enough? • Reach follows a curve that flattens as GRPs increase. • Highest Reach – 99% • Moderate Reach – 70% to 75% • Lowest Reach – 50% to 60% • 50% is minimum for brand survival • Use flighting schedule to achieve a higher reach over a shorter period of time – avoid dilution of the media plan
  • 3. Determining Reach & Frequency Goals • How much frequency is enough? • Once reach begins to plateau, frequency continues to increase. • Highest Average Frequency – 12 • Depending on creative, can run the risk of “wearout” • Lowest Average Frequency – 2 to 3 • Minimum frequency • Ostrow Model – used to estimate effective frequency • Marketing Factors • Copy Factors • Media Factors
  • 4. Ostrow Model • Begin with 3.0 frequency • Use questions in the model to determine a score to add or subtract from the benchmark • Factors that increase frequency • New brand, low market share, complex copy, pulsed/flighted campaign, higher ad clutter in media mix • Factors that decrease frequency • Established brand, high brand loyalty, simple copy, continuous media schedule
  • 5. Market factors Low Required Frequency Frequency High Required Frequency Adjustment Established brand -.2 -.1 +.1 +.2 New brand High brand share -.2 -.1 +.1 +.2 Low brand share High brand loyalty -.2 -.1 +.1 +.2 Low brand loyalty Long purchase cycle -.2 -.1 +.1 +.2 Short purchase cycle Less frequent usage -.2 -.1 +.1 +.2 Frequency usage Low share of voice -.2 -.1 +.1 +.2 High share of voice Target other group -.2 -.1 +.1 +.2 Target old people or children
  • 6. Message Factors Low Required Frequency Frequency High Required Frequency Adjustment Low message complexity -.2 -.1 +.1 +.2 High message complexity High message uniqueness -.2 -.1 +.1 +.2 Low message uniqueness Continuing campaign -.2 -.1 +.1 +.2 New campaign Product-focused message -.2 -.1 +.1 +.2 Image-focused message Low message variety -.2 -.1 +.1 +.2 High message variety High wearout -.2 -.1 +.1 +.2 Low wearout Large advertising units -.2 -.1 +.1 +.2 Small advertising units
  • 7. Media Factors Low Required Frequency Frequency High Required Frequency Adjustment Low clutter -.2 -.1 +.1 +.2 High clutter Favorable editorial setting -.2 -.1 +.1 +.2 Neutral editorial setting High audience attentiveness -.2 -.1 +.1 +.2 Low audience attentiveness Continuous scheduling -.2 -.1 +.1 +.2 Pulse or flight scheduling Few media vehicles -.2 -.1 +.1 +.2 More media vehicles High repeat exposure media -.2 -.1 +.1 +.2 Low repeat exposure media
  • 8. Optimize Reach or Frequency? Optimize Reach Optimize Frequency • Few competitors • Many competitors • Strong established brand • Less established brand • Brand leader in category • Low brand awareness • Infrequent purchase • Low involvement purchase • Continuous advertising decision schedule • Lower priced goods / • Powerful creative services • Ad message easily • Strong competition in understood category • Major sales promotion • Complex ad message launch • Flighted schedule • Seasonal peak for sales • Frequent purchase