Laurence Buchanan
2 SlideShares 98 Seguidores 4 Seguindos
Personal Information
Organização/Local de trabalho
London United Kingdom
Cargo
Partner
Site
www.thecustomerevolution.com
Sobre
I am a Partner within EY's Advisory business and lead Digital for the EMEIA region. I am also the global lead for EYs Digital Offerings & Solutions framework. I work with clients to help them understand and respond to the opportunities and threats posed by digital disruption. Prior to EY I spent a decade at SAP, where I was EMEA Vice President for CRM and 5 years from other consulting firms in practice leadership roles. I am a recognised authority and evangelist on Digital Transformation, Customer Experience and CRM, recently recognised as one of the leading CRM vendor influencers worldwide by ZDNet.. I have worked across a wide variety of industry sectors and client projects includin...
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social media marketing exacttarget social crm twitter social
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Apresentações

(2)

Twitter Follower Personality Types

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Structures for authentic social media engagement

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Personal Information
Organização/Local de trabalho
London United Kingdom
Cargo
Partner
Site
www.thecustomerevolution.com
Sobre
I am a Partner within EY's Advisory business and lead Digital for the EMEIA region. I am also the global lead for EYs Digital Offerings & Solutions framework. I work with clients to help them understand and respond to the opportunities and threats posed by digital disruption. Prior to EY I spent a decade at SAP, where I was EMEA Vice President for CRM and 5 years from other consulting firms in practice leadership roles. I am a recognised authority and evangelist on Digital Transformation, Customer Experience and CRM, recently recognised as one of the leading CRM vendor influencers worldwide by ZDNet.. I have worked across a wide variety of industry sectors and client projects includin...
Marcadores
social media marketing exacttarget social crm twitter social
Ver mais