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Project Monitoring and Evaluation :
        Dr. Bijaya Bhusan Nanda,
        bijayabnanda@yahoo.com
What is a project?

   a starting and an ending point

   clear objectives

   a plan of the work to be done

   a budget
   specific performance requirements that
    must be met
SYSTEM

          PROCESS   RESULTS
INPUTS-
                    OUTPUTS-
                    PRODUCTS/
                    SERVICES
                    Outcome
                    Impact
Project to Reduce Child Mortality Rate in A Particular Area
       R
       e                              Reduced mortality rates for
            Impact
       s                              children under 5 years old
       u
       l                          Improved use of ORT for managing
       t     Outcome
                                         childhood diarrhea
       s

                                     15 media campaigns completed
              Outputs             100 health professionals trained
                                  Increased maternal knowledge of
                                 ORT services
                                  Increased access to ORT

 Imple-       Activities              Launch media campaign to educate
mentation                            mother
                                      Train health professionals in ORT

                                      Trainers
               Inputs                 ORT supplies
                                      Funds
                                      Participants
What is Monitoring?
 A continuous management function.
 Provides programme/projects managers and
  key stakeholders with regular feedback and
  early indications of progress or lack thereof in
  the achievement of intended results.
 Tracks the actual performance against
  planned or expected.
 Involves collecting and analysing data on
  programme/project processes and results.
 And recommends corrective measures.
 Generally internal.
Regular feed
   back




Monitoring




Collecting &
 Analysing
    data
Purpose & Goals for the Monitoring Tool

~Collect information regarding project quality
~Support the stake holders in project
implementation.
~Lead the beneficiaries to possible solutions of
the problems detected in the implementation.
~ Be familiar with the real resources.
~ Assess the progress of the projects.
~ Disseminate examples of good practices.
~ Establish a close relation between the Stake
holders and the organisation
What to Monitor

   Physical activity – Quality, timeliness

   Financial – Cost of component, target

   Performance – Overall performance of
    system
What to Monitor
   Inputs: Money, Material, human resources
   Activities: A set of tasks performed
   Process: A set of activities, towards a common
    purpose
   Output
   Outcomes: Series of effects of some action and
    activities (e.g. Crop diversity, reduced
    alkalinity, Increased Water table)
   Impact: Changes in peoples lives and livelihoods
    (e.g. Increased income, reduced
    mortality, Increased capacity to bargain)
Principles of developing Monitoring
   Demand driven
                    System
   Simple and easy
   Participatory
   Not for policing or punishment rather for learning
   Mix of qualitative and quantitative data
   Aggregation of data
   2 way feedback
   Meaningful use of analysed information at source
MONITORING DICHOTOMY
   Emphasis on                                               Emphasis on
     physical                                                 the way the
   achievements                                                target has
     vis-à-vis                                                    been
      targets                                                   achieved




      Progress monitoring or
    Input-output monitoring or
        Target-achievement                        Process monitoring
            monitoring




A complete monitoring system will have
both progress and process monitoring
                            12
Mechanism

    Reports: Regular , specific
    Visit/observations/ transects, both at field and
     office
    Meetings/reviews – Regular, specific
    Studies – Impact studies, other special studies
    Special tools – for measuring specific
     processes or outputs.
Levels of monitoring are to be decided based on the project management level
Monitoring Tool
Management Information System (MIS)
     A system for
         Collection,
         Organisation,
         Maintenance,
         Analysis,
         Interpretation of data
         For assessment,
         Better decision,
         Corrective measures,
             for better performance at various level
Criteria of a good (MIS)

  Regularity,
     Continuity,
       Timeliness,
              Relevant Indicators,
                Forward & Backward feedback,
                    Automated
  Hence a computerized MIS is a must
         Records & registers
         MPRs, QPRs, APRs
TRIPLE A PROCESS

           Assessment




                        Analysis
  Action
TRIPLE A

   Assessment: Identify the “what” -
   Analysis: Identify the “why” - Talking and
    understanding the causes
   Action: Identify the “how”-
     praise for good practice, agree on
      actions to improve the situation
Broken Triple A

A supervisor during her field visit finds that in
 an Anganwadi Centre the number of children
 in grade II, III and IV has increased. She
 advises the AWW to take more care of these
 children. However in her next visit she finds
 that the situation has not improved.
What is missing?
Broken Triple A
 A supervisor during her field visit finds that
  in an Anganwadi Centre the number of
  children in grade II, III and IV has
  increased. She discusses the causes with
  the AWW and is informed that a number of
  children are suffering from diarrhoea. She
  checks whether the AWW has stock of
  ORS and advises her to give ORS to the
  affected families.
 What is missing?
What is Evaluation?
A time-bound exercise.
Assess systematically and objectively the
relevance, performance and success, or the lack
thereof, of ongoing and completed programmes.
Evaluation is undertaken selectively to answer
specific questions to guide decision-makers and/or
programme managers, and to provide information
on whether underlying theories and assumptions
used in programme development were valid, what
worked and what did not work and why. Evaluation
commonly aims to determine the relevance, validity
of design, efficiency, effectiveness, impact and
sustainability of a programme.
Relevance
                       Programme
                     continues to meet
                           needs
    Results vs.
    Efficiency




                                         Anticipated/
                                         Unanticipat
                     Evaluation-




                                          ed results
       costs




                     concerned
                        with




                       Design
                      Validity of
Source: ILO, 1997.
Why evaluate?
•To inform decisions on operations, policy, or strategy
related to ongoing or future programme interventions;
•To demonstrate accountability to decision-makers
•To enable learning and contribute to the body of
knowledge on what works and what does not work and
why;
•To verify/improve programme quality and management;
•To identify successful strategies for extension/
expansion/ replication;
•To modify unsuccessful strategies;
•To measure effects/benefits of programme and project
interventions;
•To give stakeholders the opportunity to have a say in
programme output and quality;
•To justify/validate programmes to donors, partners and
other constituencies.
Three Common Evaluation Purposes

 To improve the design and performance of
  an ongoing programme – A formative
  evaluation.

 To make an overall judgment about the
  effectiveness of a completed programme,
  often to ensure accountability – A
  summative evaluation.

 To generate     knowledge    about   good
  practices.
Monitoring vrs. Evaluation
           Monitoring                          Evaluation
   Continuous                       Periodic: Mid-term, End
   Keep track; oversight,            term, Appraisal
    analyses and documents           In-depth analysis compare
    progress                          planned with actual
   Focuses on inputs,                achievement
    outputs, process,                Focuses on out-puts in
    continued relevance,              relation to inputs, results in
    likely results at purpose l       relation to cost, processes,
   Translate Objectives to           overall relevance, impact
    performance indicators            and sustainability
   Collect data on Indicators       Answers why and how
    routinely                         results were achieved.
   Report progress to stake         Contributes to building
    holders & Alert them to           theories and model
    problems and provides            Provide managers with
    options for corrective            strategy and policy options
    actions                          Internal and or External
   Internal Self assessment
Evaluation
 Evaluative Activities: Activities such as
 situational analysis, baseline surveys, applied
 research and diagnostic studies.
 Evaluation Questions: A set of questions
 developed by the evaluator, sponsor, and/or
 other stakeholders, which define the issues the
 evaluation will investigate and are stated in
 such terms that they can be answered in a way
 useful to stakeholders.
Evaluation
Evaluation Standards: A set of criteria against
which the completeness and quality of
evaluation work can be assessed. The
standards measure the utility, feasibility,
propriety and accuracy of the evaluation.
Evaluation standards must be established in
consultation with stakeholders prior to the
evaluation.
Ex-ante Evaluation: An evaluation that is
performed before implementation of a
development intervention. Related term:
appraisal.
Evaluation
Ex-post Evaluation: A type of summative
evaluation of an intervention usually conducted
after it has been completed. Its purpose is to
understand the factors of success or failure, to
assess the outcome, impact and sustainability
of results, and to draw conclusions that may
inform similar interventions in the future.
External Evaluation: An evaluation conducted
by individuals or entities free of control by those
responsible for the design and implementation
of the development intervention to be evaluated
(synonym: independent evaluation).
Participatory Monitoring & Evaluation

   Strengthening self development initiatives
   Public accountability of programmes to
    communities
   Encouraging institutional reform towards
    participatory structures
   Organization building and learning
   Capturing social dynamics
M&E Stakeholders




Funding   Implementing
                              Beneficiaries        NGOs
agency      agency




             Need & Interest
           Of all should be taken care of




                                              29
Participatory monitoring and evaluation

is a different approach which involves –
 Local People,
 Development Agencies, and
 Policy Makers
 deciding together how progress should be measured, and results
acted upon.


 It can reveal valuable lessons and improve accountability.
 However, it is a challenging process for all concerned since it
encourages people to examine their assumptions about what
constitutes progress, and to face up to the contradictions and
conflicts that can emerge.
                                                    30
At the heart of P M & E, however, are four broad
principles:
'Participation' –
‘Negotiation' to reach agreement about what will be
monitored or evaluated, how and when data will be
collected and analysed, what the data actually means, and
how findings will be shared, and action taken.
This leads to 'learning' which becomes the basis for
subsequent improvement and corrective action.
Since the number, role, and skills of stakeholders, the
external environment, and other factors change over time,
'flexibility' is essential.
                                            31
Identify who                Clarify participants
    Clarify if the PM&E     should and want               Expectations of the
   Process needs to be                                    Process,and in what
                             to be involved                Way each person
      Sustained and
                                                           Or group wants to
          If so how                                            contribute


 Agree on how
The findings are                                         Define the priorities
To be used and
                            Steps involved in                 For M&E
   By whom                       PM&E
                               (Clockwise)
                                                                Identify indicators
 Analyse the                                                    That will provide
 information                                                     The information
                                                                     needed
                                              Agree on the methods,
                Collect the information        Responsibilities and
                                              Timings of information
                                                   collections

                                                           32
Key Characteristics of Participatory M&E-
 Draws on local resources and capacities
 Recognizes the innate wisdom and knowledge
of the end-users
Demonstrates that end-users are creative and
knowledge about their environment
Ensures that stakeholders are part of the
decission-making process
Uses facilitators who act as catalysts and who
assist stakeholders in asking key questions
                                     33
Benefits of participatory M&E

 All Stakeholders owns the M&E Process &
  Results.
 Correction, redesigning of the policy, plan of
  action, budgeting become easy.
Better decision making by insiders
Insiders develop evaluation skills
Outsiders have better understanding of insiders
Insider to insider communication is strengthened
Information is useful for ongoing management of
project
Entry point for the participatory approach
                                       34
STEPS FOR EVALUATION

FIRST Step: Review objectives and activities
Second step :Review reasons for evaluation
Third step: Develop evaluation questions
Fourth Step: Decide who will do the evaluation.
Fifth step: Identify direct and indirect
indicators.
Sixth step :Identify the information sources for
evaluation questions
                                       35
Seventh Step: Determine the skills
and labour that are required to obtain
information
Eighth step: Determine when
information gathering and analysis
can be done.
Ninth step : Determine who will
gather information.

Tenth step: Analyze, present and
use results.
                                     36
Project Monitoring and Evaluation Techniques

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Project Monitoring and Evaluation Techniques

  • 1. Project Monitoring and Evaluation : Dr. Bijaya Bhusan Nanda, bijayabnanda@yahoo.com
  • 2. What is a project?  a starting and an ending point  clear objectives  a plan of the work to be done  a budget  specific performance requirements that must be met
  • 3. SYSTEM PROCESS RESULTS INPUTS- OUTPUTS- PRODUCTS/ SERVICES Outcome Impact
  • 4. Project to Reduce Child Mortality Rate in A Particular Area R e Reduced mortality rates for Impact s children under 5 years old u l Improved use of ORT for managing t Outcome childhood diarrhea s 15 media campaigns completed Outputs 100 health professionals trained Increased maternal knowledge of ORT services Increased access to ORT Imple- Activities Launch media campaign to educate mentation mother Train health professionals in ORT Trainers Inputs ORT supplies Funds Participants
  • 5.
  • 6. What is Monitoring?  A continuous management function.  Provides programme/projects managers and key stakeholders with regular feedback and early indications of progress or lack thereof in the achievement of intended results.  Tracks the actual performance against planned or expected.  Involves collecting and analysing data on programme/project processes and results.  And recommends corrective measures.  Generally internal.
  • 7. Regular feed back Monitoring Collecting & Analysing data
  • 8. Purpose & Goals for the Monitoring Tool ~Collect information regarding project quality ~Support the stake holders in project implementation. ~Lead the beneficiaries to possible solutions of the problems detected in the implementation. ~ Be familiar with the real resources. ~ Assess the progress of the projects. ~ Disseminate examples of good practices. ~ Establish a close relation between the Stake holders and the organisation
  • 9. What to Monitor  Physical activity – Quality, timeliness  Financial – Cost of component, target  Performance – Overall performance of system
  • 10. What to Monitor  Inputs: Money, Material, human resources  Activities: A set of tasks performed  Process: A set of activities, towards a common purpose  Output  Outcomes: Series of effects of some action and activities (e.g. Crop diversity, reduced alkalinity, Increased Water table)  Impact: Changes in peoples lives and livelihoods (e.g. Increased income, reduced mortality, Increased capacity to bargain)
  • 11. Principles of developing Monitoring  Demand driven System  Simple and easy  Participatory  Not for policing or punishment rather for learning  Mix of qualitative and quantitative data  Aggregation of data  2 way feedback  Meaningful use of analysed information at source
  • 12. MONITORING DICHOTOMY Emphasis on Emphasis on physical the way the achievements target has vis-à-vis been targets achieved Progress monitoring or Input-output monitoring or Target-achievement Process monitoring monitoring A complete monitoring system will have both progress and process monitoring 12
  • 13. Mechanism  Reports: Regular , specific  Visit/observations/ transects, both at field and office  Meetings/reviews – Regular, specific  Studies – Impact studies, other special studies  Special tools – for measuring specific processes or outputs. Levels of monitoring are to be decided based on the project management level
  • 14. Monitoring Tool Management Information System (MIS)  A system for  Collection,  Organisation,  Maintenance,  Analysis,  Interpretation of data  For assessment,  Better decision,  Corrective measures, for better performance at various level
  • 15. Criteria of a good (MIS) Regularity, Continuity, Timeliness, Relevant Indicators, Forward & Backward feedback, Automated Hence a computerized MIS is a must  Records & registers  MPRs, QPRs, APRs
  • 16. TRIPLE A PROCESS Assessment Analysis Action
  • 17. TRIPLE A  Assessment: Identify the “what” -  Analysis: Identify the “why” - Talking and understanding the causes  Action: Identify the “how”-  praise for good practice, agree on actions to improve the situation
  • 18. Broken Triple A A supervisor during her field visit finds that in an Anganwadi Centre the number of children in grade II, III and IV has increased. She advises the AWW to take more care of these children. However in her next visit she finds that the situation has not improved. What is missing?
  • 19. Broken Triple A A supervisor during her field visit finds that in an Anganwadi Centre the number of children in grade II, III and IV has increased. She discusses the causes with the AWW and is informed that a number of children are suffering from diarrhoea. She checks whether the AWW has stock of ORS and advises her to give ORS to the affected families. What is missing?
  • 20. What is Evaluation? A time-bound exercise. Assess systematically and objectively the relevance, performance and success, or the lack thereof, of ongoing and completed programmes. Evaluation is undertaken selectively to answer specific questions to guide decision-makers and/or programme managers, and to provide information on whether underlying theories and assumptions used in programme development were valid, what worked and what did not work and why. Evaluation commonly aims to determine the relevance, validity of design, efficiency, effectiveness, impact and sustainability of a programme.
  • 21. Relevance Programme continues to meet needs Results vs. Efficiency Anticipated/ Unanticipat Evaluation- ed results costs concerned with Design Validity of Source: ILO, 1997.
  • 22. Why evaluate? •To inform decisions on operations, policy, or strategy related to ongoing or future programme interventions; •To demonstrate accountability to decision-makers •To enable learning and contribute to the body of knowledge on what works and what does not work and why; •To verify/improve programme quality and management; •To identify successful strategies for extension/ expansion/ replication; •To modify unsuccessful strategies; •To measure effects/benefits of programme and project interventions; •To give stakeholders the opportunity to have a say in programme output and quality; •To justify/validate programmes to donors, partners and other constituencies.
  • 23. Three Common Evaluation Purposes  To improve the design and performance of an ongoing programme – A formative evaluation.  To make an overall judgment about the effectiveness of a completed programme, often to ensure accountability – A summative evaluation.  To generate knowledge about good practices.
  • 24. Monitoring vrs. Evaluation  Monitoring  Evaluation  Continuous  Periodic: Mid-term, End  Keep track; oversight, term, Appraisal analyses and documents  In-depth analysis compare progress planned with actual  Focuses on inputs, achievement outputs, process,  Focuses on out-puts in continued relevance, relation to inputs, results in likely results at purpose l relation to cost, processes,  Translate Objectives to overall relevance, impact performance indicators and sustainability  Collect data on Indicators  Answers why and how routinely results were achieved.  Report progress to stake  Contributes to building holders & Alert them to theories and model problems and provides  Provide managers with options for corrective strategy and policy options actions  Internal and or External  Internal Self assessment
  • 25. Evaluation Evaluative Activities: Activities such as situational analysis, baseline surveys, applied research and diagnostic studies. Evaluation Questions: A set of questions developed by the evaluator, sponsor, and/or other stakeholders, which define the issues the evaluation will investigate and are stated in such terms that they can be answered in a way useful to stakeholders.
  • 26. Evaluation Evaluation Standards: A set of criteria against which the completeness and quality of evaluation work can be assessed. The standards measure the utility, feasibility, propriety and accuracy of the evaluation. Evaluation standards must be established in consultation with stakeholders prior to the evaluation. Ex-ante Evaluation: An evaluation that is performed before implementation of a development intervention. Related term: appraisal.
  • 27. Evaluation Ex-post Evaluation: A type of summative evaluation of an intervention usually conducted after it has been completed. Its purpose is to understand the factors of success or failure, to assess the outcome, impact and sustainability of results, and to draw conclusions that may inform similar interventions in the future. External Evaluation: An evaluation conducted by individuals or entities free of control by those responsible for the design and implementation of the development intervention to be evaluated (synonym: independent evaluation).
  • 28. Participatory Monitoring & Evaluation  Strengthening self development initiatives  Public accountability of programmes to communities  Encouraging institutional reform towards participatory structures  Organization building and learning  Capturing social dynamics
  • 29. M&E Stakeholders Funding Implementing Beneficiaries NGOs agency agency Need & Interest Of all should be taken care of 29
  • 30. Participatory monitoring and evaluation is a different approach which involves –  Local People,  Development Agencies, and  Policy Makers deciding together how progress should be measured, and results acted upon.  It can reveal valuable lessons and improve accountability.  However, it is a challenging process for all concerned since it encourages people to examine their assumptions about what constitutes progress, and to face up to the contradictions and conflicts that can emerge. 30
  • 31. At the heart of P M & E, however, are four broad principles: 'Participation' – ‘Negotiation' to reach agreement about what will be monitored or evaluated, how and when data will be collected and analysed, what the data actually means, and how findings will be shared, and action taken. This leads to 'learning' which becomes the basis for subsequent improvement and corrective action. Since the number, role, and skills of stakeholders, the external environment, and other factors change over time, 'flexibility' is essential. 31
  • 32. Identify who Clarify participants Clarify if the PM&E should and want Expectations of the Process needs to be Process,and in what to be involved Way each person Sustained and Or group wants to If so how contribute Agree on how The findings are Define the priorities To be used and Steps involved in For M&E By whom PM&E (Clockwise) Identify indicators Analyse the That will provide information The information needed Agree on the methods, Collect the information Responsibilities and Timings of information collections 32
  • 33. Key Characteristics of Participatory M&E-  Draws on local resources and capacities  Recognizes the innate wisdom and knowledge of the end-users Demonstrates that end-users are creative and knowledge about their environment Ensures that stakeholders are part of the decission-making process Uses facilitators who act as catalysts and who assist stakeholders in asking key questions 33
  • 34. Benefits of participatory M&E  All Stakeholders owns the M&E Process & Results.  Correction, redesigning of the policy, plan of action, budgeting become easy. Better decision making by insiders Insiders develop evaluation skills Outsiders have better understanding of insiders Insider to insider communication is strengthened Information is useful for ongoing management of project Entry point for the participatory approach 34
  • 35. STEPS FOR EVALUATION FIRST Step: Review objectives and activities Second step :Review reasons for evaluation Third step: Develop evaluation questions Fourth Step: Decide who will do the evaluation. Fifth step: Identify direct and indirect indicators. Sixth step :Identify the information sources for evaluation questions 35
  • 36. Seventh Step: Determine the skills and labour that are required to obtain information Eighth step: Determine when information gathering and analysis can be done. Ninth step : Determine who will gather information. Tenth step: Analyze, present and use results. 36