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IBM Systems Technical University © 2018 IBM Corporation
2018 IBM Systems
Technical University
IBM Hybrid Cloud Storage
Options
—
Tony Pearson
Master Inventor and Senior IT Architect,
IBM Corporation
April 30 – May 4, 2018
Orlando, Florida
IBM Systems Technical University © 2018 IBM Corporation
The second part provides
examples of how IBM
storage solutions can be
utilized in a hybrid cloud
environment.
OpenStack has emerged as
the de facto platform for
Infrastructure as a Service.
This session has two parts -
high level overview of
OpenStack, and how IBM
storage products -- IBM
Spectrum Virtualize, XIV,
DS8000, A9000, Spectrum
Scale and Spectrum Protect
-- are integrated with
OpenStack.
Abstract
2
IBM Systems Technical University © 2018 IBM Corporation
This week with Tony Pearson
3
Day Time Topic
Monday 10:15am The 7 tiers of Business Continuity and Disaster Recovery
11:30am IBM Hybrid Cloud Storage Options
3:15pm
Reporting and Monitoring:
How to verify your storage is being used efficiently
Tuesday 11:30am
Introduction to IBM Cloud Object Storage System (powered by
Cleversafe)
Wednesday 3:15pm
Information Lifecycle Management: Why Archive is different
than Backup
Thursday 9:00am
Reporting and Monitoring:
How to verify your storage is being used efficiently
4:30pm Storage Meetup: Cloud and Object Storage BOF
Friday 9:00am Managing risks with Data Footprint Reduction
10:15am
The Pendulum Swings Back – Understanding Converged and
Hyperconverged Integrated Systems
IBM Systems Technical University © 2018 IBM Corporation
The Technology and the Business Side of Cloud
Cloud computing is a model for
enabling convenient,
on-demand network access to a
shared pool of configurable
computing resources (e.g., networks,
servers, storage, applications, and
services) that can be rapidly
provisioned and released with
minimal management effort or service
provider interaction.*
* Source: U.S. National Institute of Standards and Technology (nist.gov)
Technology Side… … Business Side
4
IBM Systems Technical University © 2018 IBM Corporation
Clients are Deploying Clouds for Speed and Scalability
Infrastructure
Dedicated
(Private)
Public
Local
(Private)
On-premises
Off-premises
Cost
Innovation,
Speed,
Scalability
Business
Value
TransformationCost
Effectiveness
Essential
Integration
PaaS-centric
DevOps
tooling
Web/Mobile
apps
Basic analytics
Hybrid
integration
High value
solutions
Cognitive apps
Advanced analytics
Internet of Things
IaaS-centric
Virtual
compute
Low cost
storage
Traditional app
hosting
160+ IBM services
9.5 billion+ service
API calls/month
5
IBM Systems Technical University © 2018 IBM Corporation
Impact of the Public Cloud
6
True Private Cloud
Private Clouds that are as agile, flexible
& cost effective as Public Clouds, that
seamlessly extend to leverage Public
Cloud Infrastructure as business
demands
Private cloud adoption in North America
Base: North American technology infrastructure decision-makers (1,000+ employees)
*Base: 301 North American technology infrastructure decision-makers whose firms have implemented
cloud (1,000+ employees)
Source: Forrester’s Global Business Technographics Infrastructure Survey, 2016
Today’s Architecture starts
with Hybrid Cloud in mind
• Extend data across
infrastructures
• Looking for choice, control and
consistency
• Data access
Say internal private cloud
will be their primary cloud
computing platform*
42%
IBM Systems Technical University © 2018 IBM Corporation
IBM Cloud Strategy
For Cloud
Consumers:
• Over 100 SaaS
applications
• Bluemix PaaS and
Cloud Managed
Services for SAP
and Oracle apps
• Bluemix IaaS
For Cloud Providers:
• On-premises hardware systems for Private and Hybrid Clouds
• Pay-as-you-go MSP pricing models
For Cloud Creators:
• Rational® and
Worklight™ tools to
develop Cloud
services
• Cloud-enabled
Middleware and
Run-time platforms
• CloudFirst initiative
For Cloud Deployments:
• Service engagements and design based on the
Cloud Computing Reference Architecture (CCRA)
7
IBM Systems Technical University © 2018 IBM Corporation
When considering a new technology such as cloud, there
are always challenges and dependencies that need to be
addressed.
We have control:
• It is located at X.
• It is stored in server Y.
• We have backups
in place.
• Our administrators
control access.
• Our uptime is sufficient.
• The auditors are happy.
• Our security team
is engaged.
Who has control?
• Where is it located?
• Where is it stored?
• Who backs it up?
• Who has access?
• How resilient is it?
• How do auditors observe?
• How does our security
team engage?
Technical concerns:
• Isolation failure
• Insecure or incomplete
data deletion
• Extended network security
• Additional software layers
Today’s data center Tomorrow’s cloud environment
??
??
??
??
??
??
8
IBM Systems Technical University © 2018 IBM Corporation
On-Premises versus Off-Premises
Infrastructure
Traditional IT
The IT department is
in direct competition
with alternatives off
premises for Lines of
Business funding
On-Premises
Some workloads require a level of
security, availability or government
compliance
Off-Premises
Some workloads might prefer more
agile, flexible and scalable
environment
Dedicated
(Private)
Public
Local
(Private)
On-premises
Off-premises
60IBM cloud data
centers around
the globe
Cloud-enabled
IBM servers and
storage
9
IBM Systems Technical University © 2018 IBM Corporation
Hybrid Cloud is the new norm
Growth Opportunity
(CAGR 2015-2018)
Cloud Hybrid
Traditional
IT decision makers report
they will always have a
blend of Traditional IT and
Cloud
2017-2018 expected blend
of infrastructure among
hybrid implementers
7 in 10
35%
Private Cloud
38%
Traditional IT
27%
Public Cloud
-9%
+20%
+32%
On-premises clouds are
critical for organizations
in regulated industries
such as healthcare,
banking and financial
services
10
IBM Systems Technical University © 2018 IBM Corporation
A continuum of hybrid cloud deployment methods exist
driven by business outcomes
Hybrid Information: Extend data into the cloud to access new
information sources, minimize data management costs and
control data
Hybrid Applications: Extend application portfolio into the cloud
to accelerate application deployment, minimize application
deployment costs and control data
Hybrid Infrastructure: Extend infrastructure into the cloud to
gain operational efficiencies, lower costs and minimize capital
expenditures
Business Focus
IT Focus
DeploymentMethods
11
IBM Systems Technical University © 2018 IBM Corporation
Hybrid Cloud – Application Portability
Shared
Off-Premise
Cloud
Local
On-Premise
Cloud
Traditional
IT
Dedicated
Off-Premise
Cloud
Choose the right mix for your business
Enterprise
Applications
Cloud Enabled
Cloud Native Apps/Services
Hybrid Cloud
• Existing enterprise IT applications can be “cloud-enabled” to run
in on-premise or off-premise cloud deployments
• Cloud apps or services built natively for public clouds can be
ported to on-premise or off-premise private clouds
12
IBM Systems Technical University © 2018 IBM Corporation
SoR-SoE Integration Independent Workloads
Portability and
Optimization
Application and/or data
are portable and can go
to and from public and
private for improved
optimization
Link new social and mobile systems
to core business systems
Choose private, public or hybrid
cloud based on independent
workload requirements
Disaster Recovery
Reserve for capacity
(bursting)
Archive
Use private cloud normally and switch to
public cloud to recover files and data
Tap into public cloud
resources dynamically when
a shortage occurs on private cloud
Leverage off-premise resources for archive of
on-premises resources
CRM
HR
ERP
Systems of
engagement
Systems of record
PrivatePublic
Traditional IT
Private
Public
Private Public
Data sync
Private Public PrivatePublic
Dev/Test Prod
Hybrid Cloud Brokerage & Management
Planned or Policy based Management and sourcing across
multiple environments (infrastructure, platform & app)
More complex deployment, possibly requiring infrastructure or application changes
Able to be implemented quickly, without infrastructure or application changes
Integration of data in the systems of
engagement and systems of records
Systems of Insight
CRM
HR
ERP
Systems of
engagement
Systems of record
Systems
of
Insight
Backup
Leverage off-premise resources for backup of
on-premises resources
PrivatePublic
Hybrid Cloud Use Cases
13
IBM Systems Technical University © 2018 IBM Corporation
Cloud Storage Taxonomy
Reference Storage
• Archives
• Images/Video
• WORM/NENR
Compliance
Ephemeral Storage
• Typically boot volumes,
page files and temporary data
• Goes away when VM
is shutdown
Persistent Storage
• Persists across
VM reboots
• Can be shared
between VMs
• Transactional
• High Performance
Storage as the Storage CloudStorage for Compute Cloud
Hosted Storage
• File and Object access
• Enterprise File Sync & Share
• Backup/Disaster Recovery
14
IBM Systems Technical University © 2018 IBM Corporation
Cloud Storage Overview
Block
File
Object
Reference
Hosted
Ephemeral
Persistent
• Block storage offerings are differentiated by speed/throughput (as measured in
IOPS) and segmented by lifecycle of the disk. Device location does not matter.
• Ephemeral storage is tied to the lifecycle of a single VM (i.e. it is provisioned
when the VM is provisioned and destroyed when the VM is destroyed)
• Persistent storage has a lifecycle independent of any single VM and can be
provisioned/destroyed at any time and attached/detached to many VMs during it’s life
• File-based offerings are uncommon among providers, especially among those
targeting cloud native applications
• Primarily targeted at cloud enabled workloads
• Usage is being replaced in new application development with online object
storage
• Object storage offerings are differentiated by the durability of the data (i.e. odds of
irrecoverable loss) and segmented by the availability of the data (i.e. time required
to retrieve)
• An object in online storage is immediately accessible
• An object in archival storage may require minutes to hours to be accessible
15
IBM Systems Technical University © 2018 IBM Corporation
Software
Install software on your
own choice of qualified
industry-standard x86,
POWER, and IBM Z
servers
Pre-built Systems
Deliver hardware pre-
installed with software
Partner with third party
providers that provided
added value and services
Cloud Services
Provide offerings on
IBM Cloud, and
partners with other
Cloud Service
Providers
IBM offers storage in three ways…
16
IBM Systems Technical University © 2018 IBM Corporation
Tier “Cold” data to
less expensive
Cloud Storage
Backup/Snapshot
data to offsite Cloud
Storage
Incorporate Cloud
Storage for Disaster
Recovery
Use Cloud to assist with
Daily Operations
Use Hybrid Cloud to
run Production
Applications
IBM Storage Hybrid Cloud Use Cases
17
IBM Systems Technical University © 2018 IBM Corporation
Spectrum Scale
On-Premises
• Leverage low cost cloud object stores
• Off-site storage
Transparent
Cloud Tiering
OBJECT
APIs POSIX
Powered by
Spectrum Scale
FILE
APIs
• “Internal” application data ingest
• Tiering from flash, to disk, to tape, to cloud
• Free up data center from hosting “cold data”
Transparent
Cloud
Tiering
IBM Spectrum Scale
data
Tier
IBM Cloud
Tier the Less-Active Data to the Cloud
18
Spectrum Scale Storage Pool in the Cloud
IBM Systems Technical University © 2018 IBM Corporation
Send Backups Directly to the Cloud
19
• Backup locally – as usual
• Backup some data to cloud via
integrated cloud support
Backup Data
As Objects
Spectrum Protect
On-Premises
• Leverage low cost cloud object
stores
• Off-site copies
• Available on IBM Cloud, Amazon
AWS and Microsoft Azure
Spectrum Protect
Server
Protected
VMs
Protected physical
Servers
Object Store in the cloud
Integrated
cloud
Support
IBM Spectrum Protect
Backup
Snapshot
IBM Cloud
Spectrum Protect Backup to Cloud Storage
IBM Systems Technical University © 2018 IBM Corporation
VMware and Hyper-V Snapshots to the Cloud
20
vSnap Replication
Spectrum Protect
On-Premises
Backup
Snapshot
Hypervisor
Backup Repository
vSnap Server
Production VMs
Instant Data Access: for
recovery or for API driven
uses cases like DevOps
Low-Impact,
Agentless, Block Level
Incremental
Spectrum
Protect Plus
Server
Backup Repository
vSnap Server
Instant Data Access: for
recovery or for API driven
uses cases like DevOps
Hypervisor
Production VMs
Low-Impact,
Agentless, Block Level
Incremental
Spectrum
Protect Plus
Server
•Available in the VMware for IBM Cloud Solutions Portal
•Push button auto-provisioning on IBM Cloud
•Bring your own license (same license between on-prem and Cloud)
Spectrum Protect Plus for Rapid Recovery
IBM Systems Technical University © 2018 IBM Corporation
IBM Spectrum Protect and Protect Plus Working Together
21
Backup
Snapshot
IBM Systems Technical University © 2018 IBM Corporation
Volume-level Snapshots to the Cloud
22
• Extend “copy” services
• Copy to cloud just like user creates a
local FlashCopy snapshot
• Restore from cloud
Object Store on IBM Cloud, Amazon,
Azure, IBM Object Cloud Storage …
Copy Data
Spectrum Virtualize
• Leverage low cost cloud object
stores
• Off-site copies
• IBM Spectrum Copy Data
Management can be used to
automate, orchestrate, and catalog
cloud copies associated with
VMware VMs and applications
Backup
Snapshot
IBM Spectrum CDM
IBM Spectrum Virtualize
Spectrum Virtualize FlashCopy to the Cloud
Spectrum Copy Data Management (CDM) to
automate, register and use copies for DevOps
IBM Systems Technical University © 2018 IBM Corporation
Replicate Data Protection Server and Backup Copies
23
• Backup local workloads
• Move some workloads to the cloud
Spectrum Protect in the cloud
Spectrum Protect
On-Premises
Work-
load
• Leverage consistent approach to backup of
cloud workloads
Spectrum Protect Server
Protected VMs
Protected physical
Servers
Spectrum Protect Server
Centrally Manage
and
monitor backups
Replication of Backup Data
IBM Spectrum Protect
Disaster
Recovery
IBM Cloud
Spectrum Protect – Replicate server database
and backup copies for Disaster Recovery
IBM Systems Technical University © 2018 IBM Corporation
Replicate Volumes to the Cloud
24
• Compression, QoS, encryption
• FlashCopy
• Replication to cloud
• Virtualize over 400 storage systems
Service Provider
Spectrum Virtualize
On-Premises
Mirroring
sync/async replication
HyperSwap / Stretched Cluster
IP-based Quorum
• Off site copies
• DevOps
• DRaaS
• On-demand compute resources
• Endurance and Performance storage
options
• iSCSI based virtualization
Bare Metal Intel x86 Server
IBM Spectrum Virtualize
Disaster
Recovery
Quorum
Witness
IBM Cloud
IBM Spectrum CDM
Cloud Provider
Spectrum Virtualize – Replicate volumes to
Cloud-based Spectrum Virtualize cluster
IBM Systems Technical University © 2018 IBM Corporation
DR solution with VMware SRM
Virtual machines
fallback
Recovery Site / Public cloud
Remote Mirroring through
IPsec
VPN tunnel
Virtual machines
failover through
IPsec VPN tunnel
IBM FlashSystem A900R
VyOS Network
gateway
vCenter A SRM A IBM SRA vCenter B SRM B IBM SRA
SAN / iSCSI Network
Public
Network
iSCSI
Network
IBM
Cloud Vyatta
gateway
ESXi 1
VM 1 VM 2
App 1 App 2
ESXi 2
VM 3 VM 4
App 3 App 4
Demo: https://youtu.be/qjbl-YyOsNw
IBM Storwize
IBM Spectrum Virtualize
IBM Spectrum Accelerate
Protected Site / Private cloud
Enterprise and Cloud Storage Integration
25
Disaster
Recovery
IBM Systems Technical University © 2018 IBM Corporation
Multi-Site Object Storage for Daily Operations
26
• Single tenant
• Integrated Appliance or SW on certified
HW model
• S3 Object APIs and 3rd party gateway
access
Cloud Object Storage in the Cloud
Object Data
Cloud Object
Storage
On-Premises
• Single or Shared tenant
• Standard and Nearline workloads
• S3 API access
• Integrated w/ IBM Cloud platform
Vault Mirroring
Geographically
Dispersed
Erasure Coding
Daily
Ops
IBM Cloud
Access objects from any location
IBM Systems Technical University © 2018 IBM Corporation
Storage Reporting for Daily Operations
27
Storage Insights,
Storage Insights Pro
Storage Management
Control and Data
Storage Infrastructure
On-Premises
• Storage Management from the cloud
• Low cost
• Minimal effort to deploy
Storage Insights
Collector
File Storage
Block Storage
• Deploy data “collector” on-prem
Data Protection Monitoring and
Analytics
IBM Spectrum Control
Daily
Ops
IBM Cloud
Storage Insights provides reporting
with convenient monthly billing
IBM Systems Technical University © 2018 IBM Corporation
IBM Storage Insights Architecture
Line of Business
Infrastructure Team
Resource Grouping
Customized Alerting
FlashSystem
A9000R
FlashSystem
V9000
SAN Volume
Controller
Storwize V5030F
Storwize V5000
Storwize V7000F
Storwize V7000
XIV Gen3
FlashSystem 900
FlashSystem
A9000
Multiple IBM systems supported
DS8000
IBM Support
IBM Cloud
https
Highly secure and ready for GDPR
• IBM metadata ”data lake" has no client
identity information
• One way communication
• Data at rest is AES 256-bit encrypted
• ISO/IEC 27001 ISM certified
28
Configuration best practices
Remote diagnostics
Predictive analytics
Faster time to resolution
Unified Dashboard
Monitor capacity,
performance and health
Lightweight data collector: VM with 4 GB RAM, 500 MB storage
IBM Systems Technical University © 2018 IBM Corporation
Virtual Machine Workload Orchestration
29
• Compression,
encryption
• Multi-tenancy, QoS,
Snapshots
• Copy data to the cloud
IBM Spectrum Copy Data
Management in the Cloud
Provision Workloads
Copy Data
Spectrum Virtualize
or Spectrum
Accelerate with Copy
Data Management
On-Premises
• Off site copies
• DevOps
• On-demand compute resources
• Self Service Test / dev
Cisco CloudCenterIBM Spectrum Virtualize
IBM Spectrum Accelerate
IBM Spectrum CDM
Daily
Ops
IBM Cloud
IBM partnership with Cisco for
VersaStack and Cisco CloudCenter
IBM Systems Technical University © 2018 IBM Corporation
HPC Orchestration for Production Applications
30
• Resource Access, Allocation and Aggregation
on premise
Spectrum Scale in the
Cloud
Job Scheduling and
Management
Spectrum Scale On-
Premises
AFM - Active File
Management
• IBM Spectrum Compute to manage data
movement and resource usage from the cloud
POSIX
Powered by
Spectrum Scale
FILE APIs
POSIX
Spectrum Scale
FILE APIs
IBM Spectrum Compute
IBM Spectrum Scale
Production
Apps
IBM Cloud
Spectrum Compute with Spectrum Scale to
optimize server and storage resources
IBM Systems Technical University © 2018 IBM Corporation
Cloud Storage Taxonomy
Storage as the Storage CloudStorage for the Compute Cloud
Persistent
Storage
• Persists across
VM reboots
• Can be shared
between VMs
• Transactional
• High
Performance
Reference
Storage
• Archives
• Images Video
• NENR and
WORM
Ephemeral
Storage
• Typically boot
volumes,
page files and
temporary
• Goes away when
VM is shutdown
Hosted Storage
• File Storage
• Object Storage
• Backup
• Disaster
Recovery
IBM Spectrum Accelerate,
FlashSystem, DS8000, SVC
IBM Cloud Object Storage System,
IBM Spectrum Archive, Tape
IBM Spectrum Scale, Elastic Storage ServerTransactional
Performance
Universal Access
Lowest
TCO
31
IBM Systems Technical University © 2018 IBM Corporation
Data Driven Cloud Storage Architecture
32
Flexible
• Data Portability between
Private & Public Clouds
• Secure and Compliant
• High ROI Use Cases
Modern
• Service Level Driven
• Software Defined and Flash
Optimized
• Modern Backup and
Replication
Agile
• API Automation
• Native DevOps Capable
• Self Service
Infrastructure
Private Cloud
Managed Service
Providers
Cloud-Edge Colocation
IBM Systems Technical University © 2018 IBM Corporation
Please
complete
the session
survey!
33
IBM Systems Technical University © 2018 IBM Corporation 34
IBM Systems Technical University © 2018 IBM Corporation
SVC and Storwize 7.8.1 Quality Improvements
IBM is committed to delivering continual quality improvements in our products.
All SVC and Storwize platforms have traditionally delivered enterprise-levels of system availability,
however against this backdrop there is a constant drive to push quality beyond existing limits.
To this end, significant updates were introduced in the SVC and Storwize 7.8.1 release focusing
on increasing overall reliability.
7.8.1 was released in March 2017 and is currently running on over 35% of total systems in the
field. Field data shows that this release is consistently delivering over twice the system
availability and half the rate of node warmstarts compared with 7.7.1.
IBM is strongly recommending that all SVC and Storwize customers upgrade their systems to 7.8.1
(or a later release) at their next convenient opportunity. If you need help with this, please contact
IBM Systems Lab Services : ibmsls@us.ibm.com
35
IBM Systems Technical University © 2018 IBM Corporation
About the Speaker
Tony Pearson is a Master Inventor and Senior IT Architect for the IBM Storage product line. Tony joined IBM Corporation in
1986 in Tucson, Arizona, USA, and has lived there ever since. In his current role, Tony presents briefings on storage topics
covering the entire IBM Storage product line, IBM Spectrum Storage software products, and topics related to Cloud Computing,
Analytics and Cognitive Solutions. He interacts with clients, speaks at conferences and events, and leads client workshops to
help clients with strategic planning for IBM’s integrated set of storage management software, hardware, and virtualization
solutions.
Tony writes the “Inside System Storage” blog, which is read by thousands of clients, IBM sales reps and IBM Business Partners
every week. This blog was rated one of the top 10 blogs for the IT storage industry by “Networking World” magazine, and #1
most read IBM blog on IBM’s developerWorks. The blog has been published in series of books, Inside System Storage: Volume
I through V.
Over the past years, Tony has worked in development, marketing and consulting for various storage hardware and software
products. Tony has a Bachelor of Science degree in Software Engineering, and a Master of Science degree in Electrical
Engineering, both from the University of Arizona. Tony is an inventor or co-inventor of 19 patents in the field of electronic data
storage.
9000 S. Rita Road
Bldg 9032 Floor 1
Tucson, AZ 85744
+1 520-799-4309 (Office)
tpearson@us.ibm.com
Tony Pearson
Master Inventor
Senior IT Architect
IBM Storage
36
IBM Systems Technical University © 2018 IBM Corporation 37
IBM Tucson Client Experience Center
Tucson, Arizona is headquarters
for IBM storage hardware and
software design and development
IBM Tucson Client Experience
Center offers:
– Technology briefings
– Product demonstrations
– Solution workshops
– Lab tours
Take a video tour!
– http://youtu.be/CXrpoCZAazg
https://www.ibm.com/it-infrastructure/services/client-centers
IBM Systems Technical University © 2018 IBM Corporation 38
Email:
tpearson@us.ibm.com
Twitter:
twitter.com/az990tony
Blog:
ibm.co/Pearson
Books:
www.lulu.com/spotlight/990_tony
IBM Expert Network on Slideshare:
www.slideshare.net/az990tony
Facebook:
www.facebook.com/tony.pearson.16121
LinkedIn:
https://www.linkedin.com/in/az990tony
Additional Resources from Tony Pearson
IBM Systems Technical University © 2018 IBM Corporation
Notices and disclaimers
39
© 2018 International Business Machines Corporation. No part of this
document may be reproduced or transmitted in any form without
written permission from IBM.
U.S. Government Users Restricted Rights — use, duplication or
disclosure restricted by GSA ADP Schedule Contract with IBM.
Information in these presentations (including information relating to
products that have not yet been announced by IBM) has been reviewed
for accuracy as of the date of initial publication and could include
unintentional technical or typographical errors. IBM shall have no
responsibility to update this information. This document is distributed
“as is” without any warranty, either express or implied. In no event,
shall IBM be liable for any damage arising from the use of this
information, including but not limited to, loss of data, business
interruption, loss of profit or loss of opportunity. IBM products and
services are warranted per the terms and conditions of the agreements
under which they are provided.
IBM products are manufactured from new parts or new and used parts.
In some cases, a product may not be new and may have been previously
installed. Regardless, our warranty terms apply.”
Any statements regarding IBM's future direction, intent or product
plans are subject to change or withdrawal without notice.
Performance data contained herein was generally obtained in a
controlled, isolated environments. Customer examples are presented as
illustrations of how those
customers have used IBM products and the results they may have
achieved. Actual performance, cost, savings or other results in other
operating environments may vary.
References in this document to IBM products, programs, or services
does not imply that IBM intends to make such products, programs or
services available in all countries in which IBM operates or does
business.
Workshops, sessions and associated materials may have been
prepared by independent session speakers, and do not necessarily
reflect the views of IBM. All materials and discussions are provided
for informational purposes only, and are neither intended to, nor shall
constitute legal or other guidance or advice to any individual
participant or their specific situation.
It is the customer’s responsibility to insure its own compliance
with legal requirements and to obtain advice of competent legal
counsel as to the identification and interpretation of any
relevant laws and regulatory requirements that may affect the
customer’s business and any actions the customer may need to take
to comply with such laws. IBM does not provide legal advice
or represent or warrant that its services or products will ensure that
the customer follows any law.
Information concerning non-IBM products was obtained from the
suppliers of those products, their published announcements or other
publicly available sources. IBM has not tested those products about
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compatibility or any other claims related to non-IBM
products. Questions on the capabilities of non-IBM products should
be addressed to the suppliers of those products. IBM does not
warrant the quality of any third-party products, or the ability of
any such third-party products to interoperate with IBM’s products.
IBM expressly disclaims all warranties, expressed or implied,
including but not limited to, the implied warranties of
merchantability and fitness for a purpose.
The provision of the information contained herein is not intended to,
and does not, grant any right or license under any IBM patents,
copyrights, trademarks or other intellectual property right.
IBM, the IBM logo, ibm.com and [names of other referenced IBM
products and services used in the presentation] are trademarks of
International Business Machines Corporation, registered in many
jurisdictions worldwide. Other product and service names might
be trademarks of IBM or other companies. A current list of IBM
trademarks is available on the Web at "Copyright and trademark
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S100293 hybrid-cloud-orlando-v1804a

  • 1. IBM Systems Technical University © 2018 IBM Corporation 2018 IBM Systems Technical University IBM Hybrid Cloud Storage Options — Tony Pearson Master Inventor and Senior IT Architect, IBM Corporation April 30 – May 4, 2018 Orlando, Florida
  • 2. IBM Systems Technical University © 2018 IBM Corporation The second part provides examples of how IBM storage solutions can be utilized in a hybrid cloud environment. OpenStack has emerged as the de facto platform for Infrastructure as a Service. This session has two parts - high level overview of OpenStack, and how IBM storage products -- IBM Spectrum Virtualize, XIV, DS8000, A9000, Spectrum Scale and Spectrum Protect -- are integrated with OpenStack. Abstract 2
  • 3. IBM Systems Technical University © 2018 IBM Corporation This week with Tony Pearson 3 Day Time Topic Monday 10:15am The 7 tiers of Business Continuity and Disaster Recovery 11:30am IBM Hybrid Cloud Storage Options 3:15pm Reporting and Monitoring: How to verify your storage is being used efficiently Tuesday 11:30am Introduction to IBM Cloud Object Storage System (powered by Cleversafe) Wednesday 3:15pm Information Lifecycle Management: Why Archive is different than Backup Thursday 9:00am Reporting and Monitoring: How to verify your storage is being used efficiently 4:30pm Storage Meetup: Cloud and Object Storage BOF Friday 9:00am Managing risks with Data Footprint Reduction 10:15am The Pendulum Swings Back – Understanding Converged and Hyperconverged Integrated Systems
  • 4. IBM Systems Technical University © 2018 IBM Corporation The Technology and the Business Side of Cloud Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction.* * Source: U.S. National Institute of Standards and Technology (nist.gov) Technology Side… … Business Side 4
  • 5. IBM Systems Technical University © 2018 IBM Corporation Clients are Deploying Clouds for Speed and Scalability Infrastructure Dedicated (Private) Public Local (Private) On-premises Off-premises Cost Innovation, Speed, Scalability Business Value TransformationCost Effectiveness Essential Integration PaaS-centric DevOps tooling Web/Mobile apps Basic analytics Hybrid integration High value solutions Cognitive apps Advanced analytics Internet of Things IaaS-centric Virtual compute Low cost storage Traditional app hosting 160+ IBM services 9.5 billion+ service API calls/month 5
  • 6. IBM Systems Technical University © 2018 IBM Corporation Impact of the Public Cloud 6 True Private Cloud Private Clouds that are as agile, flexible & cost effective as Public Clouds, that seamlessly extend to leverage Public Cloud Infrastructure as business demands Private cloud adoption in North America Base: North American technology infrastructure decision-makers (1,000+ employees) *Base: 301 North American technology infrastructure decision-makers whose firms have implemented cloud (1,000+ employees) Source: Forrester’s Global Business Technographics Infrastructure Survey, 2016 Today’s Architecture starts with Hybrid Cloud in mind • Extend data across infrastructures • Looking for choice, control and consistency • Data access Say internal private cloud will be their primary cloud computing platform* 42%
  • 7. IBM Systems Technical University © 2018 IBM Corporation IBM Cloud Strategy For Cloud Consumers: • Over 100 SaaS applications • Bluemix PaaS and Cloud Managed Services for SAP and Oracle apps • Bluemix IaaS For Cloud Providers: • On-premises hardware systems for Private and Hybrid Clouds • Pay-as-you-go MSP pricing models For Cloud Creators: • Rational® and Worklight™ tools to develop Cloud services • Cloud-enabled Middleware and Run-time platforms • CloudFirst initiative For Cloud Deployments: • Service engagements and design based on the Cloud Computing Reference Architecture (CCRA) 7
  • 8. IBM Systems Technical University © 2018 IBM Corporation When considering a new technology such as cloud, there are always challenges and dependencies that need to be addressed. We have control: • It is located at X. • It is stored in server Y. • We have backups in place. • Our administrators control access. • Our uptime is sufficient. • The auditors are happy. • Our security team is engaged. Who has control? • Where is it located? • Where is it stored? • Who backs it up? • Who has access? • How resilient is it? • How do auditors observe? • How does our security team engage? Technical concerns: • Isolation failure • Insecure or incomplete data deletion • Extended network security • Additional software layers Today’s data center Tomorrow’s cloud environment ?? ?? ?? ?? ?? ?? 8
  • 9. IBM Systems Technical University © 2018 IBM Corporation On-Premises versus Off-Premises Infrastructure Traditional IT The IT department is in direct competition with alternatives off premises for Lines of Business funding On-Premises Some workloads require a level of security, availability or government compliance Off-Premises Some workloads might prefer more agile, flexible and scalable environment Dedicated (Private) Public Local (Private) On-premises Off-premises 60IBM cloud data centers around the globe Cloud-enabled IBM servers and storage 9
  • 10. IBM Systems Technical University © 2018 IBM Corporation Hybrid Cloud is the new norm Growth Opportunity (CAGR 2015-2018) Cloud Hybrid Traditional IT decision makers report they will always have a blend of Traditional IT and Cloud 2017-2018 expected blend of infrastructure among hybrid implementers 7 in 10 35% Private Cloud 38% Traditional IT 27% Public Cloud -9% +20% +32% On-premises clouds are critical for organizations in regulated industries such as healthcare, banking and financial services 10
  • 11. IBM Systems Technical University © 2018 IBM Corporation A continuum of hybrid cloud deployment methods exist driven by business outcomes Hybrid Information: Extend data into the cloud to access new information sources, minimize data management costs and control data Hybrid Applications: Extend application portfolio into the cloud to accelerate application deployment, minimize application deployment costs and control data Hybrid Infrastructure: Extend infrastructure into the cloud to gain operational efficiencies, lower costs and minimize capital expenditures Business Focus IT Focus DeploymentMethods 11
  • 12. IBM Systems Technical University © 2018 IBM Corporation Hybrid Cloud – Application Portability Shared Off-Premise Cloud Local On-Premise Cloud Traditional IT Dedicated Off-Premise Cloud Choose the right mix for your business Enterprise Applications Cloud Enabled Cloud Native Apps/Services Hybrid Cloud • Existing enterprise IT applications can be “cloud-enabled” to run in on-premise or off-premise cloud deployments • Cloud apps or services built natively for public clouds can be ported to on-premise or off-premise private clouds 12
  • 13. IBM Systems Technical University © 2018 IBM Corporation SoR-SoE Integration Independent Workloads Portability and Optimization Application and/or data are portable and can go to and from public and private for improved optimization Link new social and mobile systems to core business systems Choose private, public or hybrid cloud based on independent workload requirements Disaster Recovery Reserve for capacity (bursting) Archive Use private cloud normally and switch to public cloud to recover files and data Tap into public cloud resources dynamically when a shortage occurs on private cloud Leverage off-premise resources for archive of on-premises resources CRM HR ERP Systems of engagement Systems of record PrivatePublic Traditional IT Private Public Private Public Data sync Private Public PrivatePublic Dev/Test Prod Hybrid Cloud Brokerage & Management Planned or Policy based Management and sourcing across multiple environments (infrastructure, platform & app) More complex deployment, possibly requiring infrastructure or application changes Able to be implemented quickly, without infrastructure or application changes Integration of data in the systems of engagement and systems of records Systems of Insight CRM HR ERP Systems of engagement Systems of record Systems of Insight Backup Leverage off-premise resources for backup of on-premises resources PrivatePublic Hybrid Cloud Use Cases 13
  • 14. IBM Systems Technical University © 2018 IBM Corporation Cloud Storage Taxonomy Reference Storage • Archives • Images/Video • WORM/NENR Compliance Ephemeral Storage • Typically boot volumes, page files and temporary data • Goes away when VM is shutdown Persistent Storage • Persists across VM reboots • Can be shared between VMs • Transactional • High Performance Storage as the Storage CloudStorage for Compute Cloud Hosted Storage • File and Object access • Enterprise File Sync & Share • Backup/Disaster Recovery 14
  • 15. IBM Systems Technical University © 2018 IBM Corporation Cloud Storage Overview Block File Object Reference Hosted Ephemeral Persistent • Block storage offerings are differentiated by speed/throughput (as measured in IOPS) and segmented by lifecycle of the disk. Device location does not matter. • Ephemeral storage is tied to the lifecycle of a single VM (i.e. it is provisioned when the VM is provisioned and destroyed when the VM is destroyed) • Persistent storage has a lifecycle independent of any single VM and can be provisioned/destroyed at any time and attached/detached to many VMs during it’s life • File-based offerings are uncommon among providers, especially among those targeting cloud native applications • Primarily targeted at cloud enabled workloads • Usage is being replaced in new application development with online object storage • Object storage offerings are differentiated by the durability of the data (i.e. odds of irrecoverable loss) and segmented by the availability of the data (i.e. time required to retrieve) • An object in online storage is immediately accessible • An object in archival storage may require minutes to hours to be accessible 15
  • 16. IBM Systems Technical University © 2018 IBM Corporation Software Install software on your own choice of qualified industry-standard x86, POWER, and IBM Z servers Pre-built Systems Deliver hardware pre- installed with software Partner with third party providers that provided added value and services Cloud Services Provide offerings on IBM Cloud, and partners with other Cloud Service Providers IBM offers storage in three ways… 16
  • 17. IBM Systems Technical University © 2018 IBM Corporation Tier “Cold” data to less expensive Cloud Storage Backup/Snapshot data to offsite Cloud Storage Incorporate Cloud Storage for Disaster Recovery Use Cloud to assist with Daily Operations Use Hybrid Cloud to run Production Applications IBM Storage Hybrid Cloud Use Cases 17
  • 18. IBM Systems Technical University © 2018 IBM Corporation Spectrum Scale On-Premises • Leverage low cost cloud object stores • Off-site storage Transparent Cloud Tiering OBJECT APIs POSIX Powered by Spectrum Scale FILE APIs • “Internal” application data ingest • Tiering from flash, to disk, to tape, to cloud • Free up data center from hosting “cold data” Transparent Cloud Tiering IBM Spectrum Scale data Tier IBM Cloud Tier the Less-Active Data to the Cloud 18 Spectrum Scale Storage Pool in the Cloud
  • 19. IBM Systems Technical University © 2018 IBM Corporation Send Backups Directly to the Cloud 19 • Backup locally – as usual • Backup some data to cloud via integrated cloud support Backup Data As Objects Spectrum Protect On-Premises • Leverage low cost cloud object stores • Off-site copies • Available on IBM Cloud, Amazon AWS and Microsoft Azure Spectrum Protect Server Protected VMs Protected physical Servers Object Store in the cloud Integrated cloud Support IBM Spectrum Protect Backup Snapshot IBM Cloud Spectrum Protect Backup to Cloud Storage
  • 20. IBM Systems Technical University © 2018 IBM Corporation VMware and Hyper-V Snapshots to the Cloud 20 vSnap Replication Spectrum Protect On-Premises Backup Snapshot Hypervisor Backup Repository vSnap Server Production VMs Instant Data Access: for recovery or for API driven uses cases like DevOps Low-Impact, Agentless, Block Level Incremental Spectrum Protect Plus Server Backup Repository vSnap Server Instant Data Access: for recovery or for API driven uses cases like DevOps Hypervisor Production VMs Low-Impact, Agentless, Block Level Incremental Spectrum Protect Plus Server •Available in the VMware for IBM Cloud Solutions Portal •Push button auto-provisioning on IBM Cloud •Bring your own license (same license between on-prem and Cloud) Spectrum Protect Plus for Rapid Recovery
  • 21. IBM Systems Technical University © 2018 IBM Corporation IBM Spectrum Protect and Protect Plus Working Together 21 Backup Snapshot
  • 22. IBM Systems Technical University © 2018 IBM Corporation Volume-level Snapshots to the Cloud 22 • Extend “copy” services • Copy to cloud just like user creates a local FlashCopy snapshot • Restore from cloud Object Store on IBM Cloud, Amazon, Azure, IBM Object Cloud Storage … Copy Data Spectrum Virtualize • Leverage low cost cloud object stores • Off-site copies • IBM Spectrum Copy Data Management can be used to automate, orchestrate, and catalog cloud copies associated with VMware VMs and applications Backup Snapshot IBM Spectrum CDM IBM Spectrum Virtualize Spectrum Virtualize FlashCopy to the Cloud Spectrum Copy Data Management (CDM) to automate, register and use copies for DevOps
  • 23. IBM Systems Technical University © 2018 IBM Corporation Replicate Data Protection Server and Backup Copies 23 • Backup local workloads • Move some workloads to the cloud Spectrum Protect in the cloud Spectrum Protect On-Premises Work- load • Leverage consistent approach to backup of cloud workloads Spectrum Protect Server Protected VMs Protected physical Servers Spectrum Protect Server Centrally Manage and monitor backups Replication of Backup Data IBM Spectrum Protect Disaster Recovery IBM Cloud Spectrum Protect – Replicate server database and backup copies for Disaster Recovery
  • 24. IBM Systems Technical University © 2018 IBM Corporation Replicate Volumes to the Cloud 24 • Compression, QoS, encryption • FlashCopy • Replication to cloud • Virtualize over 400 storage systems Service Provider Spectrum Virtualize On-Premises Mirroring sync/async replication HyperSwap / Stretched Cluster IP-based Quorum • Off site copies • DevOps • DRaaS • On-demand compute resources • Endurance and Performance storage options • iSCSI based virtualization Bare Metal Intel x86 Server IBM Spectrum Virtualize Disaster Recovery Quorum Witness IBM Cloud IBM Spectrum CDM Cloud Provider Spectrum Virtualize – Replicate volumes to Cloud-based Spectrum Virtualize cluster
  • 25. IBM Systems Technical University © 2018 IBM Corporation DR solution with VMware SRM Virtual machines fallback Recovery Site / Public cloud Remote Mirroring through IPsec VPN tunnel Virtual machines failover through IPsec VPN tunnel IBM FlashSystem A900R VyOS Network gateway vCenter A SRM A IBM SRA vCenter B SRM B IBM SRA SAN / iSCSI Network Public Network iSCSI Network IBM Cloud Vyatta gateway ESXi 1 VM 1 VM 2 App 1 App 2 ESXi 2 VM 3 VM 4 App 3 App 4 Demo: https://youtu.be/qjbl-YyOsNw IBM Storwize IBM Spectrum Virtualize IBM Spectrum Accelerate Protected Site / Private cloud Enterprise and Cloud Storage Integration 25 Disaster Recovery
  • 26. IBM Systems Technical University © 2018 IBM Corporation Multi-Site Object Storage for Daily Operations 26 • Single tenant • Integrated Appliance or SW on certified HW model • S3 Object APIs and 3rd party gateway access Cloud Object Storage in the Cloud Object Data Cloud Object Storage On-Premises • Single or Shared tenant • Standard and Nearline workloads • S3 API access • Integrated w/ IBM Cloud platform Vault Mirroring Geographically Dispersed Erasure Coding Daily Ops IBM Cloud Access objects from any location
  • 27. IBM Systems Technical University © 2018 IBM Corporation Storage Reporting for Daily Operations 27 Storage Insights, Storage Insights Pro Storage Management Control and Data Storage Infrastructure On-Premises • Storage Management from the cloud • Low cost • Minimal effort to deploy Storage Insights Collector File Storage Block Storage • Deploy data “collector” on-prem Data Protection Monitoring and Analytics IBM Spectrum Control Daily Ops IBM Cloud Storage Insights provides reporting with convenient monthly billing
  • 28. IBM Systems Technical University © 2018 IBM Corporation IBM Storage Insights Architecture Line of Business Infrastructure Team Resource Grouping Customized Alerting FlashSystem A9000R FlashSystem V9000 SAN Volume Controller Storwize V5030F Storwize V5000 Storwize V7000F Storwize V7000 XIV Gen3 FlashSystem 900 FlashSystem A9000 Multiple IBM systems supported DS8000 IBM Support IBM Cloud https Highly secure and ready for GDPR • IBM metadata ”data lake" has no client identity information • One way communication • Data at rest is AES 256-bit encrypted • ISO/IEC 27001 ISM certified 28 Configuration best practices Remote diagnostics Predictive analytics Faster time to resolution Unified Dashboard Monitor capacity, performance and health Lightweight data collector: VM with 4 GB RAM, 500 MB storage
  • 29. IBM Systems Technical University © 2018 IBM Corporation Virtual Machine Workload Orchestration 29 • Compression, encryption • Multi-tenancy, QoS, Snapshots • Copy data to the cloud IBM Spectrum Copy Data Management in the Cloud Provision Workloads Copy Data Spectrum Virtualize or Spectrum Accelerate with Copy Data Management On-Premises • Off site copies • DevOps • On-demand compute resources • Self Service Test / dev Cisco CloudCenterIBM Spectrum Virtualize IBM Spectrum Accelerate IBM Spectrum CDM Daily Ops IBM Cloud IBM partnership with Cisco for VersaStack and Cisco CloudCenter
  • 30. IBM Systems Technical University © 2018 IBM Corporation HPC Orchestration for Production Applications 30 • Resource Access, Allocation and Aggregation on premise Spectrum Scale in the Cloud Job Scheduling and Management Spectrum Scale On- Premises AFM - Active File Management • IBM Spectrum Compute to manage data movement and resource usage from the cloud POSIX Powered by Spectrum Scale FILE APIs POSIX Spectrum Scale FILE APIs IBM Spectrum Compute IBM Spectrum Scale Production Apps IBM Cloud Spectrum Compute with Spectrum Scale to optimize server and storage resources
  • 31. IBM Systems Technical University © 2018 IBM Corporation Cloud Storage Taxonomy Storage as the Storage CloudStorage for the Compute Cloud Persistent Storage • Persists across VM reboots • Can be shared between VMs • Transactional • High Performance Reference Storage • Archives • Images Video • NENR and WORM Ephemeral Storage • Typically boot volumes, page files and temporary • Goes away when VM is shutdown Hosted Storage • File Storage • Object Storage • Backup • Disaster Recovery IBM Spectrum Accelerate, FlashSystem, DS8000, SVC IBM Cloud Object Storage System, IBM Spectrum Archive, Tape IBM Spectrum Scale, Elastic Storage ServerTransactional Performance Universal Access Lowest TCO 31
  • 32. IBM Systems Technical University © 2018 IBM Corporation Data Driven Cloud Storage Architecture 32 Flexible • Data Portability between Private & Public Clouds • Secure and Compliant • High ROI Use Cases Modern • Service Level Driven • Software Defined and Flash Optimized • Modern Backup and Replication Agile • API Automation • Native DevOps Capable • Self Service Infrastructure Private Cloud Managed Service Providers Cloud-Edge Colocation
  • 33. IBM Systems Technical University © 2018 IBM Corporation Please complete the session survey! 33
  • 34. IBM Systems Technical University © 2018 IBM Corporation 34
  • 35. IBM Systems Technical University © 2018 IBM Corporation SVC and Storwize 7.8.1 Quality Improvements IBM is committed to delivering continual quality improvements in our products. All SVC and Storwize platforms have traditionally delivered enterprise-levels of system availability, however against this backdrop there is a constant drive to push quality beyond existing limits. To this end, significant updates were introduced in the SVC and Storwize 7.8.1 release focusing on increasing overall reliability. 7.8.1 was released in March 2017 and is currently running on over 35% of total systems in the field. Field data shows that this release is consistently delivering over twice the system availability and half the rate of node warmstarts compared with 7.7.1. IBM is strongly recommending that all SVC and Storwize customers upgrade their systems to 7.8.1 (or a later release) at their next convenient opportunity. If you need help with this, please contact IBM Systems Lab Services : ibmsls@us.ibm.com 35
  • 36. IBM Systems Technical University © 2018 IBM Corporation About the Speaker Tony Pearson is a Master Inventor and Senior IT Architect for the IBM Storage product line. Tony joined IBM Corporation in 1986 in Tucson, Arizona, USA, and has lived there ever since. In his current role, Tony presents briefings on storage topics covering the entire IBM Storage product line, IBM Spectrum Storage software products, and topics related to Cloud Computing, Analytics and Cognitive Solutions. He interacts with clients, speaks at conferences and events, and leads client workshops to help clients with strategic planning for IBM’s integrated set of storage management software, hardware, and virtualization solutions. Tony writes the “Inside System Storage” blog, which is read by thousands of clients, IBM sales reps and IBM Business Partners every week. This blog was rated one of the top 10 blogs for the IT storage industry by “Networking World” magazine, and #1 most read IBM blog on IBM’s developerWorks. The blog has been published in series of books, Inside System Storage: Volume I through V. Over the past years, Tony has worked in development, marketing and consulting for various storage hardware and software products. Tony has a Bachelor of Science degree in Software Engineering, and a Master of Science degree in Electrical Engineering, both from the University of Arizona. Tony is an inventor or co-inventor of 19 patents in the field of electronic data storage. 9000 S. Rita Road Bldg 9032 Floor 1 Tucson, AZ 85744 +1 520-799-4309 (Office) tpearson@us.ibm.com Tony Pearson Master Inventor Senior IT Architect IBM Storage 36
  • 37. IBM Systems Technical University © 2018 IBM Corporation 37 IBM Tucson Client Experience Center Tucson, Arizona is headquarters for IBM storage hardware and software design and development IBM Tucson Client Experience Center offers: – Technology briefings – Product demonstrations – Solution workshops – Lab tours Take a video tour! – http://youtu.be/CXrpoCZAazg https://www.ibm.com/it-infrastructure/services/client-centers
  • 38. IBM Systems Technical University © 2018 IBM Corporation 38 Email: tpearson@us.ibm.com Twitter: twitter.com/az990tony Blog: ibm.co/Pearson Books: www.lulu.com/spotlight/990_tony IBM Expert Network on Slideshare: www.slideshare.net/az990tony Facebook: www.facebook.com/tony.pearson.16121 LinkedIn: https://www.linkedin.com/in/az990tony Additional Resources from Tony Pearson
  • 39. IBM Systems Technical University © 2018 IBM Corporation Notices and disclaimers 39 © 2018 International Business Machines Corporation. No part of this document may be reproduced or transmitted in any form without written permission from IBM. U.S. Government Users Restricted Rights — use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM. Information in these presentations (including information relating to products that have not yet been announced by IBM) has been reviewed for accuracy as of the date of initial publication and could include unintentional technical or typographical errors. IBM shall have no responsibility to update this information. This document is distributed “as is” without any warranty, either express or implied. In no event, shall IBM be liable for any damage arising from the use of this information, including but not limited to, loss of data, business interruption, loss of profit or loss of opportunity. IBM products and services are warranted per the terms and conditions of the agreements under which they are provided. IBM products are manufactured from new parts or new and used parts. In some cases, a product may not be new and may have been previously installed. Regardless, our warranty terms apply.” Any statements regarding IBM's future direction, intent or product plans are subject to change or withdrawal without notice. Performance data contained herein was generally obtained in a controlled, isolated environments. Customer examples are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual performance, cost, savings or other results in other operating environments may vary. References in this document to IBM products, programs, or services does not imply that IBM intends to make such products, programs or services available in all countries in which IBM operates or does business. Workshops, sessions and associated materials may have been prepared by independent session speakers, and do not necessarily reflect the views of IBM. All materials and discussions are provided for informational purposes only, and are neither intended to, nor shall constitute legal or other guidance or advice to any individual participant or their specific situation. It is the customer’s responsibility to insure its own compliance with legal requirements and to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer’s business and any actions the customer may need to take to comply with such laws. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the customer follows any law. Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products about this publication and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products. IBM does not warrant the quality of any third-party products, or the ability of any such third-party products to interoperate with IBM’s products. IBM expressly disclaims all warranties, expressed or implied, including but not limited to, the implied warranties of merchantability and fitness for a purpose. The provision of the information contained herein is not intended to, and does not, grant any right or license under any IBM patents, copyrights, trademarks or other intellectual property right. IBM, the IBM logo, ibm.com and [names of other referenced IBM products and services used in the presentation] are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at: www.ibm.com/legal/copytrade.shtml.