Highlights from Salesforce Winter '18 Release Notes. Lightning Experience | Salesforce Einstein | Sales | Marketing | Service | Analytics | Communities | Chatter | Files | Mobile | Development | Customization

1. SALESFORCE
WINTER ‘18
RELEASE NOTES

2. 1.
LIGHTNING
EXPERIENCE
2

3. Lightning Experience Gets a
New Look and Feel3
Dynamic Branding View
Then:
Now:

4. Search4
Resize Columns, Wrap
Text, and Easily Sort on
the Search Results Page
Enhanced Instant Results including
spelling mistakes (works only with
contacts, opportunities, and accounts.)
See More Relevant Objects in the
Default Top Results
Find Things in Setup
Faster with Enhanced
Quick Find

5. Data Quality5
Merge Person Accounts in Lightning ExperienceWrangle Duplicates Using Duplicate Record Sets in
Lightning Experience

6. Data Quality6
When you activate the data integration rule in an AppExchange data
package, the Check Integration Status action is added to the page layout.
When you activate the data
integration rule in an
AppExchange data package,
the Check Integration Status
action is added to the page
layout.

7. Development - New
Components7
lightning:accordion lightning:checkboxGroup
lightning:checkboxGroup Lightning:tree

8. 2.
SALESFORCE
EINSTEIN
8

9. Einstein9
lightning:accordion
How Einstein Intent helps?
Einstein Language APIs to build natural language processing into your apps and unlock powerful
insights within text. The language APIs include the Einstein Intent API and the Einstein Sentiment
API
How Einstein Sentiment helps?
API classifies text into
positive, negative, and neutral
classes to understand the
feeling behind text
API categorizes unstructured
text into user-defined labels
to better understand what
users are trying to accomplish
Einstein Platform Services
-Einstein Vision Version 2.0 has been released
-Umbrella term for all image recognition APIs
-Einstein Vision API is now Image Classification API
-Use Feedback to Optimize Your Model
-Identify Multiple Objects with a Multi-Label Model

10. Einstein Platform Services10
Development
Use the Einstein Language
APIs to build natural language
processing into your apps
Analytics
Einstein Analytics, the New
Name for Wave Analytics
Marketing
Supercharged Customer
Targeting, Engagement, and
Subscription Services
Sales
Use Einstein Lead Scoring in
Salesforce Classic,
Communities
Use new Recommendations
component in Partner Central
communities to show
members which files are
popular.
Commerce
Einstein Search Dictionaries
(Beta): Better Search Results
for Shoppers

11. 3.
SALES
11

12. Sales12
New Trails: Optimize Sales Features for
Lighting Experience
Optimize Sales Features for
Lighting Experience
Einstein Automated contact: (beta version)
● Contact
● Contact Roles
● Dashboard view of added contacts

13. Sales13
Einstein Activity capture for Quotes and Contracts. Lead Conversion

14. Sales14
Easy setup for Person Account
Merge duplicate
Person Accounts
in Lightning
Experience
Share Business Contacts Manually in Orgs That Use Person Accounts

15. 4.
MARKETING
15

16. Advertising Studio16
Facebook Lead Capture for Marketing Cloud
Lead Analytics for Facebook
Facebook Lead Capture for Sales Cloud

17. Email Studio17
Content Builder is now default view Content locking in email
Email sharing across business units
with edit permission
Added link for How-to video tutorials

18. Social Studio18
Sort by influencer score
analyze top images card
Tag other Workspace Users
in Social Studio Publish
Export data and charts by Top Hashtags, Top Sources,
Domains Mentioned, Usernames Mentioned, General
Influence Score
Create and add Instagram videos using Social Studio
desktop and then publish using Social Social Mobile
Einstein Vision for Social Studio to discover
images that feature your brand

19. 5.
SERVICE
19

20. Analytics (Reports and Dashboards)20
Add Tables with Up to 10 Columns to
Dashboards
Open Reports in Quip
Get the Full Power of Enhanced Folder
Sharing in Lightning Experience

21. Service Cloud Console21
We have got lot of improvements in
service cloud console.
● Complete Repetitive Tasks with
the Macros Utility (1)
● Route Live Agent Chats with the
Omni-Channel Utility (2)
● Save Time with the Enhanced
Email Toolbar (3)
● Create Knowledge Articles from
the Console (4)
● Track Case Milestones in the
Console (5)
● Use Favorites in Console Apps (6)

22. Use Case Milestone Lightning
Experience22
● Agents can now see active,
completed, and violated
milestones from case record
pages
● This change applies to
Lightning Experience and all
versions of the Salesforce1
mobile app.
● Chat with Customers in
Lightning Experience

23. 6.
ANALYTICS
23

24. Analytics (Reports and Dashboards)24
Add Tables with Up to 10 Columns to
Dashboards
Open Reports in Quip
Get the Full Power of Enhanced Folder Sharing
in Lightning Experience

25. 7.
COMMUNITIES
25

26. Lightning Templates and Bolt
Solutions:26
One Community, with a Different Look for Each Audience
Experience Faster Community Performance
with Free Content Delivery Network (Beta)
Add a Custom Font Family More Easily
Customize Navigation Background and Text Color
Improve Community Performance with Browser Caching

27. 8.
CHATTER
27

28. Chatter28
Spice Up Your Conversations with Emojis Increase the Visibility of Critical Information with Pinned
Posts (Beta)
Group gets a trailhead makeover
Create a Custom Report Type to See Your Top Ranked Groups

29. 9.
FILES
29

30. Files30
Create and Collaborate on Quip Documents in Salesforce: Sort Your Files Search Results with New Fields
Keep Files on Records Private

31. 10.
MOBILE
31

32. Salesforce132
Mobile Platform Requirements
Salesforce1 Updates
● Mobile Browser App
● Downloadable Apps
Salesforce Mobile Classic
App to Retire in December
2017
Operating System and Version
Requirements
Mobile Browser
Requirements*
Android 4.4 or later Google Chrome on Android
iOS 10.0 or later Apple Safari on iOS
Windows 10(Mobile browser app only) Microsoft Edge on Windows 10
Windows 8.1(Mobile browser app only)
Internet Explorer 11 on Windows 8.1
(Support ends December 17, 2017)
Interact More Easily with Salesforce Authenticator Through Accessibility Updates
● The backup and restore toggle button is labeled for iOS and also indicates whether
backup and restore is on or off. To turn it on or off, use a double tap.
● When a screen pops up, the text behind it is now disabled.
● When a notification is opened from the lock screen, all details of the request are now
displayed.
● All buttons are now labeled for Android.

33. 11.
DEVELOPMENT
33

34. Lightning Experience Gets a New
Look and Feel34

35. 12.
CUSTOMIZATION
35

36. Make Your Lightning Pages Dynamic36

37. Advisory Services
Integrated Solution
Salesforce Automation
Lightning Development
Product Development
Salesforce Customization & Development
Zen4orce Services

38. Zen4orce Team
sales@zen4orce.com | US: +1- 612- 454- 5031 | Dubai: +9-71-554524223 | India: +91 (020) 6920 9001