BILLIONS of US$ are wasted on corporate training every year. Here are the keys to getting it right! Real results and real ROI!

1. CORPORATE
TRAINING
! THAT
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2. “Companies spend more
than US$ 300 billion
annually for training and
less than 10 percent of
what people are taught
sticks.”
- VitalSmarts
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3. That’s US$ 270
billion in the toilet!
Wasted!
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4. With US$ 270 billion, you could buy each
person in Japan a Gibson Les Paul guitar
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5. SO WHAT’S WRONG?
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6. “It’s not enough that people a end a
training program and learn new skills.
What really ma ers is that they apply the
skills on the job.
Then performance will improve and the
business benefit.”
– Robinson & Robinson
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7. BUT…
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8. “Learning transfer is the weakest link
in most training programs.”
– Calhoun Wick
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9. The finish line for learning is not at the end
of the program. It’s much later.
On the job, a er learning transfer.
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10. A er a training program,
the real question is:
What will you do
differently on
Monday?
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11. @coachbay

12. NO SERIOUSLY…
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13. The business cares about
on-the-job behaviors and results.
If nothing changes a er a workshop,
it’s just a waste of money.
Before
A er
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14. “Training can go wrong in all kinds of ways.
But the most important failures occur
outside the classroom.”
- McKinsey
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15. SO WHAT CAN
YOU DO?
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16. MAKE YOUR
TRAINING
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17. THE
ROCK
PROCESS
A 3-day program is not a 3-day event, it’s
more like a 3-month process…
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18. “To improve results from training
programs, executives must focus on what
happens in the workplace before and
a er employees go to class.”
- McKinsey
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19. THE ROCK PROCESS
EFO RE
RIN G
AFT ER
B DU
1-3 Weeks
1-3 Days
9-12 Weeks
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20. THE PROCESS
BEFORE
THE EVENT
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21. BEFORE THE EVENT
Invitation
The participant is invited
to the training program
and the goals are clearly
explained.
They know why they are
going!
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22. BEFORE THE EVENT
Meet the Manager
The participant has a
meeting with his manager
to agree on the learning
objectives for the
training.
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23. BEFORE THE EVENT
Pre-work
The participant is
given readings and
assignments, which
have to be
completed before
the program.
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24. BEFORE THE EVENT
Invitation
Meet the
Pre-work
Manager
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25. Great managers recognize that ge ing
be er at anything requires practice and
that when trying anything new, people
need support and coaching.
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26. THE PROCESS
DURING
THE EVENT
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27. DURING THE EVENT
Show
The training will show the
participants what they
have to do, why they have
to do it, and how to do it.
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28. DURING THE EVENT
Practice
The participants will
practice the new skills,
get feedback and reflect
on learnings.
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29. DURING THE EVENT
Action Plan
The participants will
decide and
document what they
will do differently at
work.
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30. DURING THE EVENT
Show
Practice
Action Plan
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31. “The way in which learning is delivered
should reflect and facilitate the way in
which it will be used!”
– Calhoun Wick
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32. THE PROCESS
AFTER
THE EVENT
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33. AFTER THE EVENT
Meet the Manager
The participant has a
meeting to share the
action plan. Manager to
coach and provide
feedback. Regular
meetings to review
progress.
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34. AFTER THE EVENT
Practice
The participant will
practice the new skills,
and get feedback from
the manager, peers and
subordinates.
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35. AFTER THE EVENT
Assess
At the end of the on-
the-job period, the
participant should be
assessed to
determine the level
of transfer.
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36. AFTER THE EVENT
Meet the
Practice
Assess
Manager
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37. “Old habits die hard, a er all, so reinforcing
and supporting new kinds of behavior a er
they are learned is crucial.”
- McKinsey
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38. THE ROCK PROCESS
Real Results, Real ROI
Before
A er
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39. THE ROCK PROCESS
EFO RE
RIN G
AFT ER
B DU
1-3 Weeks
1-3 Days
9-12 Weeks
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40. MAKE YOUR
TRAINING
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41. ONE MORE
THING…
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42. “Training is expensive to design and
deliver; it should be the last, not the
first, intervention that managers
should consider to improve
employee performance.”
– Calhoun Wick
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43. CORPORATE
TRAINING
! THAT
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44. Inspired by years of experience and…
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45. Thank You!
Like It? Share It!
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